Customer Testimonials
The service is regular and dependable. The technicians are courteous and informative. The result is a healthy lawn.
Jamal Branch 5940 (Mount Holly, NC)
Jamal does a fantastic job. Really like talking with him about the yard.. He is doing a very good job.
I met Laroccus Smith last week when he came to service my lawn. It was such a pleasure to talk with him and to hear all about my lawn and what he is doing to take care of it! He really knows his stuff, including the names of the various weeds that are trying to crop up. His treatment of my yard included spraying something from his backpack designed specifically for one weed in particular. He rocks!
Tracy was great about communicating with me and now Douglas is doing an even better job of letting me know about issues with my lawn.
Our lawn has done well since we have had the service.
We like that we're always given a heads up before our expected service date.
Today's service was no exception to the friendly service given by your technicians. Today when Douglas arrived, he rang the bell to let me know he was here and gave a brief description of what he was planning to do, asking if I had any questions as well as making sure the dog he heard barking was not going to be in harms way....as well as keeping himself out of harms way I'm sure.....I know I would if I heard my neighbors dogs bark without knowing the friendliness of said dog....that dog scares me! lol. Anyway at completion of the service, Douglas again rang to let me know that he'd finished, gave me my service ticket and explained how to get our account set up and about the survey opportunity, he didn't really call it an opportunity, but ........I took it as such. Hard working, friendly guy.....deserved my time I supposed. I even offered him a Gatorade on this unseasonably warm February day, although he graciously declined my offer. Great job Douglas.......I'm anxiously awaiting spring and green grass to mow......who doesn't love the smell of fresh cut grass! ahhhh. spring. Thanks yall.
Reliable
Lawrence did a great job on our lawn today. He took the time to explain everything, answer questions, and make a plan for future services. Very happy with today’s visit!
Douglas Gratop is one of the only specialists who has actually rung our doorbell, and took the time to explain what was going on. His advice and insights are appreciated, and we would very much like to have him service our yard going forward.
Kepps the grass looking green and healthy. P.Davis is very helpful snd knowledgeable.
I was go glad that Tracy Powell branch number 5940 was back at work after his medical leave. He is my favorite technician and so glad that he was able to provide service today. He explains everything to novice like myself and takes the time to make sure I understand all of the terminology and the services he will be providing. You have a kind, patient, knowledgeable employee who is a great representative for your company.
We like that Daryl always lets us know that he is on the property and asks if we have any questions about his services that day. He is friendly, very knowledgeable and helpful in answering our questions.
I like the phone call in advance, you get right in, out and you answer any questions I have.
The online system is great. Easy to navigate and I can do anything by just logging in.
Your service technicians are professional, polite and knowledgeable. I appreciate that they check in before starting the work to see if there is anything I need or have concerns about. They also explain what they are doing. The person I had on this last visit was Julian Garrett Farrer and he was a wonderful representative of your company.
Specialist friendly and knowledgeable...made the visit comfortable and his efforts are appreciated
Our service representative Mark Nicholls is fantastic. He is extremely courteous, informative, and an all around personable guy who is truly an asset to the TruGreen organization.
Hector R. is doing a great job; he is very polite and knowledgeable.
Lawn has improved 100%! Hector has listened and satisfied my concerns!
TruGreen keeps my lawn looking and Mark Nicholls always explains what service is being performed when I'm available.
The convenience and piece of mind knowing that my lawn is getting the proper fertilization and nutrients it needs every season.
109-Edward Kennelly as always was professional
Feedback after routine treatments, good customer service.
Excellent service, very happy with the results of my lawn. Very professional and friendly, Chad Schmitzer has been excellent!
You all work with our schedule. You come regularly and call ahead of coming. The people who come always do their job and are very respectful and kind. Jamel came this past Tuesday. He was very kind. We were very pleased with his work. He is a fine young man and we really appreciated his work. Any questions we may have had he was good to answer. We are very pleased.
Your Technicians are Professional.
They Ring the Doorbell when they arrive.
They discuss what they are going to do
They ask, do you have any specific problems?
They Ring the Doorbell when they are finished.
I do not have to worry about it. Automatically happens when it should.
Everything
Always punctual. Willing to answer questions and provide advice on lawn issues. Specialists are professional and helpful.
As usual, very pleasant and gets the job done properly.
Very reliable service. Results speak for itself.