TruGreen
10830 Quality Dr.
Charlotte
NC 28278
United States

Customer Testimonials

Report a concern   February 21, 2018 — Rated 10 out of 10 by K.E. TruGreen

Trugreen Lawn Care Specialist are great.

Thanks

Report a concern   February 21, 2018 — Rated 10 out of 10 by G.Y. TruGreen

The people are very professional and the crew that takes care of my lawn are good workers!

Report a concern   February 21, 2018 — Rated 10 out of 10 by J.L. TruGreen

Great communcation

Report a concern   February 21, 2018 — Rated 10 out of 10 by J.L. TruGreen

I like Jose. He is always friendly and helpful. Does his work well. Keeps my lawn green and free off weeds.

Report a concern   February 21, 2018 — Rated 10 out of 10 by C.M. TruGreen

Very informative about my lawn and what I can do to make it look great

Report a concern   February 20, 2018 — Rated 10 out of 10 by C.M. TruGreen

I like that I can speak with the workers when I am home. I appreciate the little report and recommendations they give us. I like the results. I also like that I can call when I have questions, I think as being part of the team.

Report a concern   February 20, 2018 — Rated 10 out of 10 by S.W. TruGreen

Service was completed on time and done quickly. Hector provided great information about our service and lawn. Excellent job!

Report a concern   February 20, 2018 — Rated 10 out of 10 by M.P. TruGreen

Tim was very professional and knowledgable. Answered all my questions and was in and out in no-time.

Report a concern   February 20, 2018 — Rated 10 out of 10 by W.S. TruGreen

Tracy Powell was the service technician that came to service our account yesterday. He was very helpful and took the time to answer all of my questions and it was especially nice to know that because we had two types of grass fescue grass in the back and bermuda grass in the front that the aeration and oveseeding on the bermuda grass would be done in May and the aeration and overseeding of the fescue grass in the back would be done in the fall. I had not understood that when I talked with the salesman. It was also enlighting to understand that there are different specialists for the bermuda and fescue grass. That is the sign of a well run organization and a high level of training for the service technicians.

Report a concern   February 20, 2018 — Rated 10 out of 10 by D.V.I. TruGreen

The results from the lawn and tree & shrub service. I always get complements on how nice my yard looks.

Report a concern   February 19, 2018 — Rated 9 out of 10 by A.H. TruGreen

The person who does my yard goes above and beyond. Wonderful person. He really cares

Report a concern   February 19, 2018 — Rated 10 out of 10 by E.D. TruGreen

Dependable. Always willing to help with difficulty areas. Always ready with helpful suggestions.

Report a concern   February 19, 2018 — Rated 10 out of 10 by G.B. TruGreen

Customer Service

Report a concern   February 16, 2018 — Rated 10 out of 10 by P.J. TruGreen

Ben did an excellent job with my service on 2/15/2018. I am, however, disappointed by the repeated calls to my number attempting to cross-sell additional services to my account. I've asked repeatedly to be removed and continue to receive calls. In addition, the person calling identifies themselves as a supervisor, yet has no information about when my next service will be, what will take place, or anything else. This outbound call is not a good experience for the caller or the customer. Recommending complete overhaul of this approach while customers-base is still forgiving.

Report a concern   February 16, 2018 — Rated 10 out of 10 by L.B. TruGreen

Service Tech Phil Berdych has done a great job and very professional with his customer skills.

Report a concern   February 15, 2018 — Rated 10 out of 10 by S.G. TruGreen

TruGreen stands behind its services and if you are not satisfied, they will do whatever it takes to make things right. Thanks!!!

Report a concern   February 15, 2018 — Rated 10 out of 10 by E.D. TruGreen

Our yard looks good and definitely has less weeds than it has in the past.

Report a concern   February 14, 2018 — Rated 10 out of 10 by N.O. TruGreen

So far so good

Report a concern   February 14, 2018 — Rated 10 out of 10 by P.T. TruGreen

It worked.

Report a concern   February 14, 2018 — Rated 10 out of 10 by F.W. TruGreen

They offer a good product at a reasonable price. They show up when scheduled. Their service people are always accommodating.

Report a concern   February 14, 2018 — Rated 10 out of 10 by K.S. TruGreen

They work...our lawn has never looked better.

Report a concern   February 14, 2018 — Rated 10 out of 10 by R.V. TruGreen

Specialist took time to speak with me about my service and got me a quote on some additional service before leaving.

Report a concern   February 14, 2018 — Rated 10 out of 10 by V.V. TruGreen

Results are the best proof of immaculate service. Our grass is truly green!

Report a concern   February 14, 2018 — Rated 10 out of 10 by T.M. TruGreen

Great results

Report a concern   February 14, 2018 — Rated 10 out of 10 by B.B. TruGreen

you show up on a regular schedule on an as needed basis without me being involved. When I happen to see the either the men spraying the bushes or doing the lawn they give me a quick update and any suggestions they have for my lawn.

Report a concern   February 14, 2018 — Rated 10 out of 10 by S.L. TruGreen

Green grass

Report a concern   February 13, 2018 — Rated 10 out of 10 by S.D. TruGreen

VERY nice & informative employees,

Report a concern   February 13, 2018 — Rated 9 out of 10 by M.G. TruGreen

Have been pleased for years.

Report a concern   February 13, 2018 — Rated 10 out of 10 by C.A. TruGreen

Falcon Rice

Report a concern   February 13, 2018 — Rated 10 out of 10 by M.R. TruGreen

Have been very consistent over all the years.


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