TruGreen
31 Wells Street
Salem
VA 24153
United States

Customer Testimonials

Report a concern   February 19, 2020 — Rated 10 out of 10 by Louis Vogt Your TruGreen Branch
What do you like about our services?

We just had a treatment of grassy and broadleaf weed control by TruGreen Lawn Care Specialist Robert L. Robert was very professional and courteous. We don't have an ordinary yard and Robert L has been here several times so he knows our yard limits. When I know he is coming I know we are in good hands.

Report a concern   February 19, 2020 — Rated 10 out of 10 by N.A. Your TruGreen Branch
What do you like about our services?

It keeps the weeds out of my yard.....

Report a concern   February 18, 2020 — Rated 10 out of 10 by J.O.H. Your TruGreen Branch
What do you like about our services?

You all know what you're doing. You got the clover out of my lawn that my landscaper son-in-law said I would never get rid of!

Report a concern   February 18, 2020 — Rated 10 out of 10 by R.S. Your TruGreen Branch
What do you like about our services?

As a new customer, it is too early to assess your service.

Report a concern   February 18, 2020 — Rated 10 out of 10 by G.E. Your TruGreen Branch
What do you like about our services?

Love the product and the friendly service technicians.

Report a concern   February 18, 2020 — Rated 10 out of 10 by R.S. Your TruGreen Branch
What do you like about our services?

Frequent updates and notifications.

Report a concern   February 18, 2020 — Rated 10 out of 10 by A.S. Your TruGreen Branch
What do you like about our services?

Prompt and courteous

Report a concern   February 13, 2020 — Rated 9 out of 10 by H.M. Your TruGreen Branch
What do you like about our services?

We had a problem with you last year. It took numerous calls, but you fixed our lawn. We have been a customer with you for 20 years and when we had a complaint you corrected it. I think that is great service. Thank you

Report a concern   February 13, 2020 — Rated 9 out of 10 by Sylvia Bradley Your TruGreen Branch
What do you like about our services?

I like that you let people know ahead of time that you are coming and you can track the arrival if you are not at home. However, if nobody is home, it is hard to know if everything was done that you were suppose to do. Trust is the only way you can do it and hopefully they are covering the entire yard both front and back.

Report a concern   February 5, 2020 — Rated 10 out of 10 by A.L. Your TruGreen Branch
What do you like about our services?

I like knowing when someone is coming to service my lawn. I haven't seen a difference yet, but I am hoping spring will show a vast improvement in the weeds.

Report a concern   February 5, 2020 — Rated 10 out of 10 by C.D. Your TruGreen Branch
What do you like about our services?

Dependable
Reason rates
Nice employees
Yard looks go

Report a concern   February 5, 2020 — Rated 9 out of 10 by D.K. Your TruGreen Branch
What do you like about our services?

Show up when they say they are. Open to requests for repeat service, if needed. Always friendly.

Report a concern   February 5, 2020 — Rated 9 out of 10 by D.C. Your TruGreen Branch
What do you like about our services?

keeps my grass healthy and nice

Report a concern   February 5, 2020 — Rated 10 out of 10 by Paul Hollandsowrth Your TruGreen Branch
What do you like about our services?

Applications that produce results.

Report a concern   February 5, 2020 — Rated 10 out of 10 by K.H. Your TruGreen Branch
What do you like about our services?

Very professional people. Excellent service

Report a concern   February 4, 2020 — Rated 10 out of 10 by C.I. Your TruGreen Branch
What do you like about our services?

Well this time I saw the man; that made me feel good. I saw that he did the job, I wondered if they went in the back yard and sprayed the shrubs. He did. That makes the difference.

Report a concern   February 4, 2020 — Rated 10 out of 10 by C.M.W. Your TruGreen Branch
What do you like about our services?

my only comp. where my grass was damaged and reseeded, i I hope come spring the grass will come back

Report a concern   February 4, 2020 — Rated 10 out of 10 by Jr Flinchum Your TruGreen Branch
What do you like about our services?

Service is good

Report a concern   February 3, 2020 — Rated 10 out of 10 by T.P. Your TruGreen Branch
What do you like about our services?

The services were automatically scheduled, I didn't need to be home and my lawn looked great (:

Report a concern   January 29, 2020 — Rated 9 out of 10 by Ron Domen Your TruGreen Branch
What do you like about our services?

If we get enough rain, the Truegreen applications make the lawn look very good.

Report a concern   January 29, 2020 — Rated 10 out of 10 by Robin Barnett Your TruGreen Branch
What do you like about our services?

Updates on services to our lawn. Very respectful employees. Our lawn is much better now and we continue to see improvement each year. Thanks to all of your hard work🙏

Report a concern   January 29, 2020 — Rated 10 out of 10 by G.E. Your TruGreen Branch
What do you like about our services?

Professionalism, good product, price, communication and customer service.

Report a concern   January 28, 2020 — Rated 10 out of 10 by Brenda Mccoy Your TruGreen Branch
What do you like about our services?

Time saving and knowing the correct product is applied.

Curious employees.

Report a concern   January 28, 2020 — Rated 9 out of 10 by D.S. Your TruGreen Branch
What do you like about our services?

On Jan 21, a Trugreen Specialist, Robert L came to treat my lawn with the first preemergence treatment for the upcoming growing season. He rang my doorbell and was very professional in explaining what today's treatment was for. I watched him from inside my home as he surprised me in how professional and complete he was in doing my entire lawn. He did not rush and miss parts of my lawn, as prior Trugreen employees have done recently. I have to admit that I have not been as happy with your service as I was when I first started (about 9 years). The quality of your employees for the most part has been quite disappointing. This young man, was just the opposite, and I could tell from talking to him, after he completed the task that this was someone I would want to have doing my service all the time. Sending a different person every service call, does not help in building up trust between the homeowner and your company.

Report a concern   January 28, 2020 — Rated 10 out of 10 by Correnia Summers Your TruGreen Branch
What do you like about our services?

I am very pleased with my lawn and all of the the things you have done for it. The mosquitoes also have gone away. The materials you use on my shrubs and trees have been a great help. I
have enjoyed my outdoors very much. Thank you!

Report a concern   January 28, 2020 — Rated 10 out of 10 by J.G. Your TruGreen Branch
What do you like about our services?

I like how I am electronically informed and the service on the lawn

Report a concern   January 22, 2020 — Rated 10 out of 10 by A.S.C. Your TruGreen Branch
What do you like about our services?

Joshua is doing a good job on our lawn.

Report a concern   January 22, 2020 — Rated 9 out of 10 by V.S. Your TruGreen Branch
What do you like about our services?

You call before you come and will come back if not satisfied

Report a concern   January 17, 2020 — Rated 10 out of 10 by W.I. Your TruGreen Branch
What do you like about our services?

Robert Lawrence is excellent. Branch 5732

Report a concern   January 15, 2020 — Rated 10 out of 10 by M.M. Your TruGreen Branch
What do you like about our services?

I am totally satisfied with my service on a regular basis Robert L has done a great job.

I have issues with the person that did my aeration service. You had to do it twice and there are still areas that did not get aerated. Grass is growing but there are still bare spots. So I make the conclusion since I did not see the plugs dug up that the aerator did not touch those areas. The first time I saw him he was not very friendly and was only at my house for approximately 15 minutes. Seems like a lot of money for what I considered substandard service. Seemed he was in too big a hurry. The second time which I appreciate you sending someone out a second time, I did not see any difference in the bare areas.

We will have to wait and see what the Spring season brings!

Thanks for Robert he has been great!!


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