Carolina Region
240 James Jackson Ave
Cary
NC 27513
United States

Customer Testimonials

Report a concern   July 5, 2023 — Rated 10 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

Haven’t had any mosquitoes since having Tru Green to sprsy

Report a concern   July 5, 2023 — Rated 10 out of 10 by R.F. Your TruGreen Branch
What do you like about our services?

todo ba muy bien hasta aora todos son muy amables gracias

Report a concern   July 5, 2023 — Rated 9 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

That you do what you’ve promised.

Report a concern   July 5, 2023 — Rated 10 out of 10 by C.S. Your TruGreen Branch
What do you like about our services?

Anthony W was at my home today to do a service (WOPhone number removed221). He is EXCELLENT. He's been to my home before, is always very professional and courteous, walks around the yard with me to share advice and seems very knowlegable. I think he takes his job very seriously and is very customer focused. I recommend him highly.

PS, At the conclusion of the service, Anthony left the service ticket and a page entitled "Tell Me How I'm Doing" requesting that I log on to the website and give feedback. The form says I will need my account number which "Can be found on your service ticket." Neither is true. Nowhere has this feedback link asked for my account number nor is my account number on my service ticket. Only the work order number which I shared above.

Report a concern   July 5, 2023 — Rated 9 out of 10 by T.M. Your TruGreen Branch
What do you like about our services?

No comment at this time

Report a concern   July 5, 2023 — Rated 9 out of 10 by D.D. Your TruGreen Branch
What do you like about our services?

So far the tree and shrub program has been all right.

Report a concern   July 5, 2023 — Rated 10 out of 10 by J.I. Your TruGreen Branch
What do you like about our services?

I don't have to plan, schedule, etc.

Report a concern   July 5, 2023 — Rated 10 out of 10 by P.H. Your TruGreen Branch
What do you like about our services?

Yard looks great!!

Report a concern   July 5, 2023 — Rated 10 out of 10 by Robert Hawthorne Your TruGreen Branch
What do you like about our services?

In reference to Account #Phone number removed and our service the week of 06.26.23 that our Specialist Christopher did. Very helpful, answered all of my questions, and let us know the next steps for our lawn plan. He was fast and efficient. Actually I was kindo of shocked in the short amount of time that he took to spray our entire lawn which is .89 of an acre Based on our service alone that day I would recommend TG to a friend.
I did want to mention that my husband and I were under the impression that based on the phone call he had with a rep the week of 06.26.23 (NOT with Christopher) that our lawn would be treated for disease too as the rep told us on the phone that that grass was diseased. He said he pulled it up on Google Earth and could tell based on the area. Christopher told us that would be an additional charge to treat the disease. We just thought that the first treatment and charge would include that.
Thank you for reading and asking for feedback!
Katharine & Rob Hawthorne
Phone number removed

Report a concern   July 5, 2023 — Rated 10 out of 10 by Peter Zambardi Your TruGreen Branch
What do you like about our services?

Lawn service is good and price is reasonable.

Report a concern   July 5, 2023 — Rated 10 out of 10 by Denise Myers Your TruGreen Branch
What do you like about our services?

Professional, courteous, knowledgeable

Report a concern   July 5, 2023 — Rated 10 out of 10 by R.E. Your TruGreen Branch
What do you like about our services?

Complete yard care

Report a concern   July 5, 2023 — Rated 10 out of 10 by L.R. Your TruGreen Branch
What do you like about our services?

My Guys are Great!

Report a concern   July 5, 2023 — Rated 10 out of 10 by V.M. Your TruGreen Branch
What do you like about our services?

Service is consistent and communication is simple. Technicians are professional and personable and knowledgeable.

Report a concern   July 5, 2023 — Rated 10 out of 10 by Ralph Melbourne Your TruGreen Branch
What do you like about our services?

Reliable and clear communication.

Report a concern   July 5, 2023 — Rated 10 out of 10 by Louis Padilla Your TruGreen Branch
What do you like about our services?

Keep grass in good shape.

Report a concern   July 5, 2023 — Rated 10 out of 10 by Malcolm Elliott Your TruGreen Branch
What do you like about our services?

It works

Report a concern   July 5, 2023 — Rated 9 out of 10 by T.J. Your TruGreen Branch
What do you like about our services?

Always polite, friendly. They do a thorough job.

Report a concern   July 5, 2023 — Rated 10 out of 10 by D.S. Your TruGreen Branch
What do you like about our services?

We like the consistency and service you offer and, the quality of the results that we see in our yard.

Report a concern   July 5, 2023 — Rated 10 out of 10 by Warren Klugman Your TruGreen Branch
What do you like about our services?

Consistency and follow up both on a professional level.

Report a concern   July 5, 2023 — Rated 10 out of 10 by Don Layman Your TruGreen Branch
What do you like about our services?

He is very nice and professional and helpful very satisfied

Report a concern   July 5, 2023 — Rated 10 out of 10 by Robina Khan Your TruGreen Branch
What do you like about our services?

Excellent customer service 👏

Report a concern   July 5, 2023 — Rated 10 out of 10 by T.W. Your TruGreen Branch
What do you like about our services?

I love the communication you give and of course Great service!

Report a concern   July 5, 2023 — Rated 10 out of 10 by J.W. Your TruGreen Branch
What do you like about our services?

You do good work and keep track of when items need to be done.

Report a concern   July 5, 2023 — Rated 10 out of 10 by Terry Shue Your TruGreen Branch
What do you like about our services?

Receive expected results.

Report a concern   July 5, 2023 — Rated 10 out of 10 by R.F. Your TruGreen Branch
What do you like about our services?

Employees come out and are professional in applying what is needed. I do have some concern with some dead spots, however, they seem to be getting better.

Report a concern   July 5, 2023 — Rated 9 out of 10 by B.R. Your TruGreen Branch
What do you like about our services?

Done well

Report a concern   July 5, 2023 — Rated 10 out of 10 by Chet Smith Your TruGreen Branch
What do you like about our services?

Wonderful Service ...

Report a concern   July 5, 2023 — Rated 10 out of 10 by J.A.C.B. Your TruGreen Branch
What do you like about our services?

When there is a service failure you try to correct it immediately. When you call for an issue I would recommend that the dispatcher send out the correct technician with the correct chemicals the first time as it just causes additional damage to resolve.

Report a concern   July 5, 2023 — Rated 10 out of 10 by Franklin Muhammad Your TruGreen Branch
What do you like about our services?

EXCELLENT CUSTOMER SERVICE. MY REP ROCKS.


Privacy Policy