Customer Testimonials
Our specialist, Kenneth Long, was very courteous and informative regarding our lawn. So nice to meet a young man who is trying to please customers and do the best job possible.
The only pests i have to deal with are ants from my flower beds and the flying ones.
My lawn was recently serviced on July 20 by James Hungate. James is the best specialist among all TruGreen specialists who came to service my lawn over the past 11 years. He demonstrated professionalism and provided quality service. I gave a 10 because of his outstanding performance. I wish every TruGreen specialist would care about his job and the customer as much as James does. If so, I definitely would have no hesitation to recommend TruGreen to anyone I know. However, the reality tells a different story. Previously, I had to contact TruGreen Customer Service 3 times to have an incomplete service done correctly. As the service history shows, there were 3 re-treatment visits to my property. I'm giving my ratings to these 3 re-treatment services as below.
1) Re-treatment Visit on June 5: 0
No one showed up at all!
2) Re-treatment Visit on June 7: 5
The specialist barely delivered a service in just a few minutes in the front yard (not the back yard where the service was needed) when a severe t-storm hit the area. I thought he'd return the next day. But, no, he didn't.
3) Re-treatment Visit on June 16: 8
The specialist treated the backyard lawn as expected. The weed control result could be better.
Although we aren't having a great deal of success, at least someone comes out trying to fix my excessive weed problem.
Mr. Dominick was very through and patient with me. He answered all of my questions and made positive suggestions. I'm thankful he was the person you sent to analyze my problems.
THANK YOU MR. ANTHONY DOMINICK
Whenever I call or chat you guys promptly send out a rep. Today Seth was excellent. He took time to explain all of my questions and actually sprayed the weeds.
I appreciate your service. I am absolutely impressed in how well my lawn looks this year - thanks to your service. Also, I was very pleased with the Customer Support of Anthony Domizick - Great Rep.
Customer service and professionalism
Consistency and quality of service and notifications. Pricing is budget friendly.
It works
The removal of weeds!
I like the text reminders
Our guy, Anthony Dominick, did a great job on spraying. He talked with First name removed when he finished. First name removed watched him work and was impressed. He would definitely give him a 10.
Very Respectful of my family as well as my property. Made sure to answer all the questions I had as well of telling me other that I didn't know.
Mr. Mystakel Prince proved great service before, during and after. Explained what he was doing, applying and how to take care of my lawn.
Mr. Mystakel Prince does and excellent service to my yard and he also explains what he's doing, how he doing it and what I need to do or not do after his service is completed. He's the reason for the 10 stars.
TruGreen Specialist Mr. Zachary Hall (Truck ID #115120) provided the 6/22/2023 weed control and the 7/7/2023 routine lawn services. Mr. Hall was exceptionally courteous, professional, took the time to explain the purpose for the services, what was involved and what we should expect. TruGreen is fortunate to have certified specialists/professionals such as Mr. Hall as a part of the TruGreen Team! Professionals such as Mr. Hall are the reason we’ve been with TruGreen for this our 21st year. The first 13 years were with the Austell Georgia Branch when we lived west of Atlanta and now 8 years with the Columbus Georgia Branch. Thank you Mr. Hall (and the entire TruGreen Team) for the great service!
Dependability
Mystakel Prince was our service specialist. He did an excellent job applying the mosquito defense to our property. My wife is very particular about how the service specialist covers our property and she was totally satisfied with how through Mystakel was in covering all the areas of our property that was a concern to us. We feel like we can enjoy our yard whether were sitting on the front porch or eating a meal on our back patio. He was professional and explained the exact service he was here to perform.
Truegreen will show up.
Confidence and dependability
Good communication, quick response and quality service. Mr. Chris Hungate is very attentive to my lawn needs, he always gives advice and recommendations
I talked to technician today and he double up on treatment on some type of weeds.
Thank you.
TruGreen Specialist Mr. Zachary Hall (Truck ID #115120) provided the 6/22/2023 weed control and the 7/7/2023 routine lawn services. Mr. Hall was exceptionally courteous, professional, took the time to explain the purpose for the services, what was involved and what we should expect. TruGreen is fortunate to have certified specialists/professionals such as Mr. Hall as a part of the TruGreen Team! Professionals such as Mr. Hall are the reason we’ve been with TruGreen for this our 21st year. The first 13 years were with the Austell Georgia Branch when we lived west of Atlanta and now 8 years with the Columbus Georgia Branch. Thank you Mr. Hall (and the entire TruGreen Team) for the great service!
technicians were very courteous and knowledgeable. I would like to request for mr. Joshau Sellers and mr Blayne Schaaf for my future lawn services. Completely satisfied with their performance today.
Name removed Jr.
I want to commend both Zachary Hall who treated our lawn, and also Anthony Dominick who treated the trees and shrubs for not only their professional and friendly personalities, but the respectful way they treated our property and communicated with us. They are assets to the company! I should include commendation for Kee also for his helpful and pleasant inspection of the property, explanation of services, and his great customer skills! We're glad to have taken the step to use True Green services. Again Thanks to all!
Dennis Kasey
Been a customer for years , pleased with service until recently. Joshua Sellers was very polite and informative. . i still have nut grass in my front lawn. that needs to be treated , happens every year . need to have that taken care of. Also think that most of the time not enough fertilizer put out to green up my lawn. It is green right now because of all the rain. Thank you
I am satisfied with the quality of service I receive from specialist Seth Kautz . He seems to be very knowledgeable about his job.
Technicians are always polite and go about their business.
The fact that if you need to come back out and re-apply treatment with out hesitation they will.that’s what I call good customer service.thank you.