Customer Testimonials
My lawn looks great and Bill was polite and knowledgeable
Matt’s knowledge and professional work ethic. And, the products are working!
I like the way our yard looks
I have had the service for many years. I appreciate the telephone notification along with the attendant contacting me personally on the day of service. Also, the service provided is listed which gives me an idea of what was performed. Helpful suggestions are also provided when necessary.
I don't have to do it myself! Cuts back on my yard work and I can focus on my plants and mowing and not keeping my grass green!
The different services you provide.
I recommended Tru-green because my neighbor was amazed at the look of our lawn. The lawn
isn't perfect but it is much better for these 2 years that I have used Tru-green
I love how my property and lawn look. I wish you would just look at some of the shrubs to make sure they aren't infected with aphids, etc. so you can spray accordingly.
The people who come to service the lawn, trees & shrubs are always very friendly, knowledgeable, and willing to answer questions
We're always notified before a service is done.
Those who answer the phones are doing a much better job than when Trugreen first took over the Permagreen company here in Reno. It was terrible the first while, much better now.
Usually the same people come to do the work and they get to know the yard, problem spots, what is wanted.
Farook, was my first point of contact. He is quite the character, and a tedious die hard sales person, which I compliment him for. Nathan, my spray guy that comes out and applies your product is really a great guy. He is very knowledgeable about all of your products, and is just a pleasure to work with. You have a great asset in him and ask that you keep a special eye on this guy and promote him accordingly. He is very much into his job and it shows in the most positive way. Kudos of appreciation goes out to him from me.
We get friendly reminders for each service, and your technicians show up on time. Friendly service every time!
Our specialist that serviced our lawn on Friday, Matt, was very knowlegable and helpful. He made several good recommendations on how to battle the weeds. He wrote them on the ticket which was very helpful. Thank you, Matt!
We are very happy with the TruGreen services. We have had your services for several years and know that our lawn is much healthier with your lawn treatments. We will continue to renew our services with your company annually.
Customer Service: Attentiveness, Responsiveness, Professionalism, Communications
Technical Service: My lawn looks great -- You must know what you're doing!
Other: Phone Support, TruGreen App
Matt, the service manager, came to my home and talked to me at length about customized programs for my lawn and desert scape. He also addressed the current problems of fungus and brown spots on the lawn and offered extra services (one at no charge and the other at a reduced rate), to remedy the problems. He was very knowledgeable and seemed to really want me to be a satisfied customer of Tru Green's services.
Technicians are courteous, knowledgeable and prompt
My lawn lookes so green and healthy
Always quick and efficient. Workers are very polite
Your service techs are very informative. Don't have to wait long for a come back if needed.
Lino was very helpful in answering my questions, his customer relation skill is excellent.
I don’t have to worry what chemicals I put on my lawn, it’s al taken care of for me.
Customer service is very good, thank you!
Responsive to questions, and providing well-informed answers and suggestions.
Nice and informative employees. I First name removed’t believe some of your services work. My yard in the back is dying in spots. I sprayed for fungus and bugs. Nothing works. I thought your people also put down something for bugs. First name removed’t know what else to do.
Your employees are always courteous and explain what they are doing which I appreciate and do a good job.
They get the job done!
Service has helped my lawn last year. We’ll see how it goes this year
My shrubs and flowers went from brown and unhealthy to vibrant with awesome looking foliage and blooms. I was skeptical at first but what a difference! So glad for the expertise. Mathew is friendly and explains the process. Thank you!
Keeps yard beautiful
my lawn looks great. Serviceman William today was friendly and professional.
updates on health of lawn and suggestions to keep this way