Customer Testimonials
If I have a problem with a service Tru Green always makes it right Thank you to Gerald Muscat who did our last lawn service. AWESOME JOB !!!!!!!
Lorraine was fantastic! I was going to cancel my service but after speaking with her if made me want to give trugreen another chance. Lorraine was friendly, informative, and very knowledgeable. Thanks again Lorraine
The sales rep on the phone clearly explained what we signed up for. Kyle Williams performed the initial and called to explain everything he did plus left detailed information in writing. We prefer to have Kyle Williams continue as our technician for the length of the service.
courteous polite and very efficient
Excellent
Very through and detailed notes are left regarding services performed.
Our yard is suffering from the hot weather last summer and now the moss has set in. Our Lawn Care Rep is really working hard to bring it back into shape! It's greener now and starting to fill in the bare spots. Waiting for the Aeration Team to come out and then get a heavy seeding on it. We appreciate the support to get our lawn back into great shape again!
Thorough, friendly service people
On time. Leave notes.
The service is consistent and the workers are very polite, They always close the gates and are efficient. The product really eliminates the weeds and keeps the lawn healthy.
Consistent. But one of my new gate keys are stuck in the lock. Very expensive tie me to fix.
many things. that you let us know when you are coming, person who does the lawn is friendly and informative. lawn looks good all spring and summer.
Makes my grass greener and at 82 I need the help
Being a partnered owner of a sod farm in Southern California and Nevada, Cal turf, I was amazed at the service and the knowledge that TRUGREEN has.Their employees are excellent and their service is very professional. Pricing is great as well. I recommend them highly!.
John France
BOTHELL,WA
Great communications when a tech will arrive 24 hours notice, plus same morning notice. Preparation in my yard is key for the techs to arrive and be able to complete their work without obstructions. My grass stays a good dark green through the winter. My feedback would be moss is a challenge to battle in the northwest. I would like to challenge TruGreen to battle the moss in my grass with better effort and execution.
I'm proud of my green lawn.
I've always been pleased with the actual service aspects, such as the pre-visit notices, completion of service notices & summary of service details -- those are all awesome. On the rare occasions that I've spoken with a technician, those interactions have also been awesome.
Consistent. Knows when & what to put on landscape
TruGreen is reliable. My yard looks great.
Fast , friendly & dependable
We are very happy with your service.
Keep up the good work .
Mike G.
Professionalism, Knowledge of the property and recommendations for what my shrubs and trees need
Seamless, professional and a very respectful team.
Great communication notifications on 24 hour notice, preparation a tech will arrive soon, and work completed. Also detailed information on the receipt on what work and how much material was used is super helpful.
Very good communications with the texts and the hard copy notes! keep it up
The technician when he fertilize my lawn he covered the whole area
The fellow lets us know he is here .... and then does what we need to be done...
Everyone I have met who has come to service our property has been professional, knowledgeable and helpful. They have treated our property with respect and have listened to and addressed my questions and concerns. They have come back out on occasion when we have had an issue with pests that have reappeared, without charge or hassle. My lawn and plants look great and are very healthy.
One way I think they could improve:
-Use less toxic products. I would love to see them offer an option for organic products.
The call to announce service is scheduled.
Technician does nothing into side yard per instructions
The service is great. My lawn is always green and healthy, no dandelions. Trees and shrubs in great shape. Always treated at the right time.