TruGreen
9940 Cincinnati-Dayton Rd
West Chester
OH 45069
United States

Customer Testimonials

Report a concern   December 13, 2017 — Rated 10 out of 10 by L.P. TruGreen

prompt and professional

Report a concern   December 6, 2017 — Rated 9 out of 10 by J.G. TruGreen

Timely, good information left over

Report a concern   December 1, 2017 — Rated 10 out of 10 by R.B. TruGreen

I am happy with the job that Stephen White is doing.
However, I have bear spots in the backyard that I would like to have the grass growing better.

What is the course of action that needs to happen?

Report a concern   November 30, 2017 — Rated 10 out of 10 by K.P. TruGreen

Very accommodating, took care of problems , helpful with scheduling

Report a concern   November 29, 2017 — Rated 10 out of 10 by G.L.S. TruGreen

They are affordable and not high-pressure for additional services. They just present the benefits of their additional services and let you decide for yourself. They are also very responsive to follow-up to correct problems.

Report a concern   November 29, 2017 — Rated 10 out of 10 by J.J. TruGreen

Your services are easy & automatic. When I have called about problems your respond well & promptly.

I is interesting that I ORIGINALLY contracted with Scotts which is now True Green. I do not know - or care - who owns who - BUT a letter explaining the change in service provider WOULD HAVE BEEN AN EXCELLENT BUSINESS PRACTICE

Report a concern   November 28, 2017 — Rated 9 out of 10 by K.A.H. TruGreen

We how found that you always listen to our concerns and then act on the situation to resolve the issue

Report a concern   November 24, 2017 — Rated 10 out of 10 by S.B. TruGreen

Great customer service. You listen to what my issues are and do your best to fix them!

Report a concern   November 21, 2017 — Rated 9 out of 10 by A.M. TruGreen

Effcient and our yard looks good

Report a concern   November 16, 2017 — Rated 10 out of 10 by M.N. TruGreen

The follow up from your customer service is quite helpful and efficient.

Report a concern   November 16, 2017 — Rated 10 out of 10 by D.P.M. TruGreen

Our lawn looks and feels so good. The neighbors are all envious. You have taken care of any problems we may have had and my husband has not had to do anything except mow.

Report a concern   November 15, 2017 — Rated 10 out of 10 by D.H. TruGreen

Prompt and the grass greens up after a nice rain.

Report a concern   November 13, 2017 — Rated 10 out of 10 by V.K. TruGreen

Been using True Green for several years.
Lawn continues to look better every year.
And I only get 4 applications a year.
They show up and do the work.
Payment system is a breeze.

Report a concern   November 10, 2017 — Rated 9 out of 10 by B.L. TruGreen

Individual needs met.

Report a concern   November 8, 2017 — Rated 9 out of 10 by J.L. TruGreen

Friendly and efficient service technicians.

Report a concern   November 8, 2017 — Rated 10 out of 10 by L.L. TruGreen

My lawn looks better than anyone's in the neighborhood!

Report a concern   November 6, 2017 — Rated 10 out of 10 by M.R. TruGreen

Lisa Berns, customer service, was very helpful, thorough and responded promptly.

Report a concern   November 3, 2017 — Rated 10 out of 10 by M.C. TruGreen

quality services

Report a concern   November 2, 2017 — Rated 10 out of 10 by B.B. TruGreen

Reliable service that keeps my lawn looking great!

Report a concern   November 2, 2017 — Rated 9 out of 10 by K.G. TruGreen

Advance notice of appt

Report a concern   November 1, 2017 — Rated 10 out of 10 by D.T. TruGreen

Lisa Berns with customer service was quick to try to understand my frustrations and help to resolve them by providing, and following through, with solutions.

Report a concern   October 31, 2017 — Rated 10 out of 10 by W.O. TruGreen

Your representative was very courteous. Do to the increase in prices, I may not afford to keep your service.

Report a concern   October 27, 2017 — Rated 10 out of 10 by R.P. TruGreen

Customer Service - Lisa Berns

Report a concern   October 26, 2017 — Rated 9 out of 10 by M.Y. TruGreen

I like how flexible and responsive you are. Your products and prices are ok but you service is top notch.
I already got my son to use your service.
Last appointment your guy ran out of liquid in his truck so he had to reschedule.

When I called to ask when he would come back I was given 50% off. Didn’t expect it but just an example of excellent customer service.

I will be a customer as long as you keep going like this. There’s a 1000 competitors.

Report a concern   October 25, 2017 — Rated 10 out of 10 by R.H. TruGreen

The services are reliable and I get what I pay for. When problems do come up, the company takes responsibility for them.

Report a concern   October 24, 2017 — Rated 9 out of 10 by M.L. TruGreen

It was done on time.

Report a concern   October 20, 2017 — Rated 9 out of 10 by S.F. TruGreen

very happy with the way you keep my lawn

Report a concern   October 19, 2017 — Rated 10 out of 10 by L.H. TruGreen

I live on a corner lot take great care of my house and of course I want my lawn to look great as well. I have been with Scotts now Trugreen for several years. I don't have any weeds in the spring, no dandelions like the rest of the yards have, grass is green and it yard looks great

Report a concern   October 19, 2017 — Rated 10 out of 10 by M.E. TruGreen

The people who take care of our lawn have always looked neat and professional and do a professional job while here.

Report a concern   October 19, 2017 — Rated 10 out of 10 by E.L. TruGreen

consistency of service. Lawn is much nicer now,


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