Customer Testimonials
Service to my lawn & feedback.
Everyone at TruGreen is professional, friendly, and thorough.
Our Specialist, Alyssa Bevan (Groveport Ohio location) knows which trees and shrubs should be treated by the proper chemicals and oils. She makes sure not to put the wrong chemical on the trees and shrubs. We appreciate her knowledge and her communication with us.
We like our specialist, Travis Herb (Groveport Ohio location)! He works very hard to make sure the right combination of chemicals make our lawn look wonderful. This past year, our lawn was attacked by army worms, so Travis had to stop the attack and work to bring the lawn back to normal. Today it was only 38 degrees, but he serviced the lawn so it would go through the Winter properly.
Your employee named Deionte Bennett did an excellent job of taking care of our yard. He fertilized our grass and sprayed all the weeds. He really did a fantastic job.
Notified about arrival and progress.
Today, 11-10-2021 my yard was serviced by your technician Ben. I pointed out loose grass spots at the east side of the rear yard. Ben said that he does not normally work this area, was only helping out, he did not know a supervisor in this area to call but would inform his supervisor of my issue. Ben seemed to be in a huge hurry said he had to get my front yard done. At that time I phoned the office and during my phone conversation I walked to the front yard and told the customer service person Ben was already gone. I made her (Customer Service) person aware lawn product spilled at my driveway approach and curb. I took photos of it. The customer service person I was talking to was very helpful but l'll just say Ben was in a huge hurry and not at all helpful. I am using this app due to the assistance I received from the customer service person. Please contact me at Phone number removed.
Thank you
That u come out and take care of my lawn and do a very good job and I don't have to do it myself
TruGreen, response well to service inquiries.
Well if you would ask me at the beginning of the year - NO I would not use or recommend your company from my first experience. They came to do my lawn and only did a 1/4 of it then put receipt for services on my door and I opened the door to ask the man if he was going to finish my lawn (not realizing I worked from home and watched him the whole time)??? He said I can do it again and I said "no you need to finish it". From there called customer service and the company definitely made things right. It took a few calls to talk to the right person. Our lawn is absolutely beautiful!!! If our yard keeps looking like it does now, yes we will continue to use your services.
Regular schedule and always on time. Great crews, personable and professional. The lawn has never looked so good.
Karl is very customer service-oriented, and keeps me informed. Knows are lawn and cares well for it. Quinton also always on top of things and wonderful guy to work with.
Eliminated some of the weeds since neighbors do not use weed prevention.
We like the timely services that are provided by friendly and knowledgeable Techs.
Our service rep Travis is simply the best!!
Been a Ohio customer for over 30 years and a Florida customer for 6+ years because the products are very good and Tru-Green will correct a problem they have made to make the yards looking great
The Prompt and Thorough treatments. They also do follow ups with suggestions on how to rid of other problems.
My yard really looks great this year and I need all the help I could get. Because I am in the middle of a yard WAR with my neighbor!!! LOL
Thank you, Thank you, Thank you for a great job this year!!!!
Dependable
My service tech Quinton is very personable, thorough and customer friendly. Really seems to have the welfare of my lawn at heart.
We are very impressed with our specialist Travis Herb. He is conscientious and very respectful of our property and opinions.
Manager, Quinton is the greatest...That is why I am with Trugreen...Professional and courteous...A+
Jerry our lawn tack pays close attention to detail takes good care of us and Quinton our sales rep checks on us maintains our account well and works with us as we add or change services as we need
Very professional and timlley.
I especially like my new specialist (Alyssa Bevan). She is very easy to talk issues with or concerns about my landscaping and she has always explained and researched my concerns. Always shows on days scheduled weather permitting.
If there is an issue I call and schedule another call, you came without questionand service the problem
Quintin represented Trugreen well as usual.
He was on time , conferenced with me about what issues I was having with my back yard and recommended treatment. Quintin conducted himself in a professional manner as usual
I continue to get compliments on how well my front yard looks.
I would like to cancel my service
The results are great. Well worth the investment.
The person that does my lawn does excellent job.
Wonderful job