Customer Testimonials
Our specialist, Shawn Stover, explains everything and makes recommendations. He takes time to explain even when we know he is rushed. We appreciate his patience with us since we are new to the service. We appreciate the flexibility of service if we want to skip a treatment. Customer service representatives have been helpful and patient when we call. Best of all, our lawn looks the best it has in several years!! Keep up the good work, and reward Shawn Stover generously for his work as our specialist!
John Ball Treated my lawn and was very understanding, very helpful. Great job. John
Rodney is the reason I've stayed with TruGreen, He is very professional and courteous and answers any questions I have promptly.
I am pleased with service being received from Rodney, my lawn looks great!
I like the fact that the technicians do their job in a professional and timely manner.
I think it is time to say thank you for your excellent service. I have been at this location for a number of years and I did not have a decent lawn until i subscribed to your service.
Each of your employees have done an excellent job. I especially want thank 19278 Sherman Kelley who was very attentive to my lawn's needs.
In addition, It is clear to me that knowing what to put on my lawn is as important as the technician who take care of the lawn.
Again, Thanks again for your service
Friendliness of technician and his performance
Delbert does a good job and, he is courteous.
I LIKE EVERYTHING ABOUT YOUR SERVICES BECAUSE THEY WORK. I COULD NOT BE MORE SATISFIED. I WISH I HAD TAKEN PICTURES LAST YEAR WHERE A LOT OF MY YARD HAD NO GRASS. NOW I HAVE LUSCIOUS GREEN GRASS EVERYWHERE. THE NEIGHBORS STOP ON THE STREET TO TELL US HOW FANTASTIC THE YARD LOOKS. WE ARE SO PROUD. OUR SERVICEMAN RODNEY IS SUPERB!!
Z. GREENE
Stanley (Hall) performed the service today and was extremely helpful. He explained the treatments applied, when our child could safely go on the lawn again, and what the brown spots (Red Thread) in some areas were. He was professional, polite and very personable. THANKS STAN!
My lawn looks so much better!
Excellent services
Stanley Hull is a dedicated and sincere worker.
I like that you answer any question and that you are quick and efficient. Our lawn is slowly coming back to life after years of neglect.
My yard is looking better this year than in past years.
My lawn is greener and very few if any weeds
the service is very timely. Also, the few times I've ever felt the need to call, they have responded rather rapidly.
I absolutely love this service. I got it initially to help my lawn and wow, the results were amazing! My parents were amazed at the progress of my grass, and so was my girlfriend. It's to the point that it grows so quickly and thick that I almost need to mow it twice a week! Will continue to get this service as long as I can. Very affordable too!!
Timely.
Friendly service.
James answers questions with knowledge & confidence.
Explains what is being done each visit, written instructions are left with what not to do after the application, and recommendations for better lawn improvement.
Our yard was a mess, but improvements are noticeable, and in time will be beautiful.
Tru-Green
Unfortunately I will be moving to Texas and will have to discontinue by Trugreen Lawn Care in WV. . I want to thank two of your employees that have served mine and my mother lawns since April 2016 .
I would like brag on a couple of your employees.I started your TruComplete Lawn service in April 2016. Rodney Moore #9706 has been my Tru-Green specialist for fertilizing ,lime,and weed control treatments.I want you to know that he is a great asset to your company. He is very hard-working, very knowledgeable and courteous .
I would like to thank Sarah Mcconnaughy (Customer Care Coordinator) in Scott Depot ,W.V. for all the help and assistance she has provided . I began working with Sarah while using your TruComplete Lawn service in April 2016 for myself and my mothers property.. She has been very helpful on many occasions and is a great asset to your company,She is also very knowledgeable and courteous . I know good employees are hard to find and keep.
I felt the need to let you know that you have a couple of great employees,
I would like to see them get a bonus.$$$.
Thank you,
Randy G
Saint Albans, WV 25177
very satisfied with service I receive from your tech. I was given a notice to respond to a service survey----your instructions said click on "survey on Customer service"----BUT after login to your home screen I did not find where to click on to the survey, sooo no screen---no survey from me.
Rodney treats my lawn and he is the best!
Branch #5655
Customer #Phone number removed
Quality work , quality products
Efficient worker
Your service has greatly improved the appearance of my lawn. The grass is thicker and
the weeds and dandelions are gone!
Ernie is the best, he always looks out for me tells me what I need to do to make lawn look great He's The BEST
Great communication before service is performed and thorough completion of the service .
STILL EARLY IN SEASON. TREATMENT HAS NOT HAD TIME TO WORK. WEEDS ARE STILL IN THE LAWN. SHOULD BE MORE EFFECTIVE IN A COUPLE WEEKS. OVERALL WE ARE SATISIFIED WITH PAST RESULTS,
My yard is looking very good and we are very pleased with the job that Michael Bruce is doing-he is very thorough!
But the technician that did our mosquito treatment only did part of the job. I wasn’t home but watched him through a camera on the house and he only did the front yard-we have a large back yard with lots of landscaping that should have been sprayed and he didn’t do so.
You take care of the lawn, pest control and mosquitoes and we don't have to remember to do those chores or gather all the products needed.
Great service. I get many comments on how good my grass looks
Please notify me by email (Email address removed) when next treatment is scheduled.
Thank you.
Name removed, M.D
904 Chappell Road
Charleston, WV 25304