TruGreen
186 Erskine Lane
Scott Depot
WV 25560
United States

Customer Testimonials

Report a concern   March 16, 2022 — Rated 10 out of 10 by Lee Corder Your TruGreen Branch
What do you like about our services?

Our yard looks good because of True Green's service!

Report a concern   March 16, 2022 — Rated 10 out of 10 by W.F. Your TruGreen Branch
What do you like about our services?

Recommended Debbie Truit use Tru Green

Report a concern   March 16, 2022 — Rated 10 out of 10 by S.F. Your TruGreen Branch
What do you like about our services?

Communication

Report a concern   March 16, 2022 — Rated 10 out of 10 by Allan Blizzard Your TruGreen Branch
What do you like about our services?

Everything! the employees are neat and courteous. They are here when they say they will be. They have come here a couple of times when we had needs outside our scheduled maintenance. Last but not least, the yard looks great!

Report a concern   March 16, 2022 — Rated 10 out of 10 by Timothy Donahoe Your TruGreen Branch
What do you like about our services?

Do excellent job.

Report a concern   March 16, 2022 — Rated 10 out of 10 by B.P. Your TruGreen Branch
What do you like about our services?

Very polite and went all under the house crawl space.

Report a concern   March 16, 2022 — Rated 9 out of 10 by S.M. Your TruGreen Branch
What do you like about our services?

The men doing the lawn treatment very professional.

Report a concern   March 15, 2022 — Rated 10 out of 10 by R.B. Your TruGreen Branch
What do you like about our services?

Professional acting person servicing yard

Report a concern   March 9, 2022 — Rated 10 out of 10 by Al Holley Your TruGreen Branch
What do you like about our services?

Last year was the first year with TruGreen. You made some good progress and I’m quite satisfied with where we are today. It’s impossible to give any kind of rating during the year except to say that they show up and do what they were supposed to do. In a couple more years I’m sure I’ll see a great improvement on my yard. Thanks for the progress this past year and I’m sure I’ll see the same this year. I also want to thank truGreen management and the people who treated my yard for working with me last year on a couple of issues.

Report a concern   March 8, 2022 — Rated 10 out of 10 by Stephen Ratliff Your TruGreen Branch
What do you like about our services?

The last technicians were a great addition to your company very friendly and professional.
The only complaint was the aeration and seeding preformed on my lawn last fall, the process was done a little to late for my area. I had called and canceled the service due to the fact it was just too late to be on the lawn and continue service next spring. In a few weeks they crew was back and had started work so I just let them finish since that had started. The work seemed to be preformed correctly BUT the problem I had was the unexpected COST. True green does good work but by far are not cheap but I grin and bear the cost of excess of $300 per treatment 4 or 5 times a year but this one treatment cost over $1200.00 which was a huge hit. The problem I have is I had no idea to the cost before service, I assumed that it was the same as other services since I had used them all year long. Your company just needs to warn customers of such a large charge before time. My service for my lawn was In excessive of $2,400.00 last year. I do like the services you preform but next time please have someone from your company let me know in advance so I can decline or accept. Please Don’t take my lawn in your own hands to preform services before I have a chance to approve, I understand I have a large lawn and I do take pride in my property. I am accustom to the cost of general service but PLEASE just ask next time . $1,200 is a large amount to be drafted, it caused overdrafts but my bank covered all costs, If I had know I would have been prepared but it was a few days before the bank notified me of the shortage and it could have been avoided if I had known in advance.
Thank You
Stephen F. Ratliff

Report a concern   March 8, 2022 — Rated 9 out of 10 by M.B. Your TruGreen Branch
What do you like about our services?

The results

Report a concern   March 3, 2022 — Rated 10 out of 10 by H.C. Your TruGreen Branch
What do you like about our services?

Efficient and friendly service people!

Report a concern   March 2, 2022 — Rated 10 out of 10 by D.B. Your TruGreen Branch
What do you like about our services?

ilove my lawn!

Report a concern   March 2, 2022 — Rated 10 out of 10 by Carol Anne Moore Your TruGreen Branch
What do you like about our services?

Friendly. Do the job at hand. I have the prettiest grass in our development

Report a concern   March 2, 2022 — Rated 10 out of 10 by Vernon Fletcher Your TruGreen Branch
What do you like about our services?

My lawn has continued improving with your service. That is saying a lot because I do not have the ability to water the "one inch per week" during the hot, humid, dry summer of WV.

Report a concern   March 2, 2022 — Rated 9 out of 10 by Don Light Your TruGreen Branch
What do you like about our services?

Green grass

Report a concern   March 1, 2022 — Rated 9 out of 10 by R.R.N. Your TruGreen Branch
What do you like about our services?

I do like that our lawn is greener but still not weed free. I like the fact that we do not have to remember to fertilize or put weed control on our yard. I just wish the neighbors would try and keep these weeds under control.

Report a concern   March 1, 2022 — Rated 9 out of 10 by D.P. Your TruGreen Branch
What do you like about our services?

Adhere to the estimated time of arrival. Usually very pleased with the results/outcomes.

Report a concern   March 1, 2022 — Rated 10 out of 10 by T.W. Your TruGreen Branch
What do you like about our services?

Very thorough and complete service

Report a concern   March 1, 2022 — Rated 10 out of 10 by Robert Dillard Your TruGreen Branch
What do you like about our services?

TODAY I RECEVIEVED SERVICE BY MICHAEL DOTSON IT WAS VERY GOOD

Report a concern   February 28, 2022 — Rated 10 out of 10 by S.H. Your TruGreen Branch
What do you like about our services?

I think we have it worked out now. Thanks for the calls and changing to my desires.

Report a concern   February 25, 2022 — Rated 10 out of 10 by L.C. Your TruGreen Branch
What do you like about our services?

It does the the job

Report a concern   February 24, 2022 — Rated 9 out of 10 by J.H. Your TruGreen Branch
What do you like about our services?

Courteous knowledgable workers

Report a concern   February 23, 2022 — Rated 10 out of 10 by B.H. Your TruGreen Branch
What do you like about our services?

Regular treatments, keeps our lawn looking great, advance notices of upcoming treatments

Report a concern   February 23, 2022 — Rated 10 out of 10 by L.S. Your TruGreen Branch
What do you like about our services?

Reliable. If not satisfied with service quick to redo work order.

Report a concern   February 23, 2022 — Rated 10 out of 10 by H.H. Your TruGreen Branch
What do you like about our services?

Our grass is the greenest on our street.

Report a concern   February 22, 2022 — Rated 10 out of 10 by K.S. Your TruGreen Branch
What do you like about our services?

Always a quality service and employees

Report a concern   February 22, 2022 — Rated 10 out of 10 by R.H.A. Your TruGreen Branch
What do you like about our services?

Technician communicates well with me on conditions of property.

Report a concern   February 18, 2022 — Rated 9 out of 10 by R.H. Your TruGreen Branch
What do you like about our services?

I am still getting used to Tru Green. I am usually not home when they come to my house so I don't see what they do. I hope to see results this summer. My front yard was a mess last summer.

Report a concern   February 17, 2022 — Rated 9 out of 10 by D.H. Your TruGreen Branch
What do you like about our services?

Application of the product was well done. Based on the wet and cold weather not sure if it will work. May need to reapply.


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