Customer Testimonials
I like the service...When the weather cooperates with you the lawn is beautiful...Would recommend TG to everyone - First name removed
My lawn looks great 👍
I like the plan I have with Tru Green and the service provided is great and not a problem for me in anyway. The plan is followed and executed very well.
People
You are on time and do good work.
Work within my schedule and their employees are friendly and helpful
seem to be on top of visual signs of grass color , would like soil test maybe?
On time, speedy. I like advance message.
Kept me updated about service and when they would arrive
Good service and good results.
Services are provided without any work from me. They are scheduled when needed by the season. My lawn looks great.
Advanced notice, quality products.
The General manager and service manager always take care if I have any concerns or questions about my lawn.
They come out and do what they said they would do
Always have excellent results. lawn always looks great.
Personal assistance when needed
Prompt friendly service representatives , good value for the money, willingness to return to deal with issues.
Looks like you all did a good job.
Good!
I didn’t have to worry about my lawn this year. TruGreen took care of fertilizing, took care of any bugs I had in the grass, and took care of my trees and bushes. I always had info of what they had done that day. Sometimes I was home and visited with the agent. Very polite young men. I recommend TruGreen.
Friendly
Everything
Knowing when the service will happen.
So far I am happy with your service and especially with the notes left by the person doing the service.
Appreciate knowing when you are doing a service. Like the feedback notes and suggestions after each service visit
On time. Leave info about the application.
I have been a customer for quite some time - at one time we had three residential properties on the account - now just two. Last year, I was ready to give up on TruGreen - we had two really bad years. We had a hodge podge of technicians and our lawns were severely damaged on at least two occasions due to over treatment and misuse of chemicals. I tried multiple times to reach out to our local branch just to get someone to come and look at how bad things were, but your systems are not easy to navigate, and I could never get through. When I reached out to corporate customer service, I was told that they would have someone come by, but it NEVER happened. Never once, did I request a refund, or re-treatment and stuck it. This past year we have seen stability with our technician, Nathan Lea. Nathan is wonderful. His patience and dedication to customer service is a very welcome change. Our two lawns (they are side by side by the way) look like PGA Golf Courses! We have enjoyed the improvement and have received multiple compliments from neighbors and just folks passing by about how GREAT our lawns look. Hopefully, Nathan keeps up the good work!
TruGreen services are cost effective for our church.
Well you have done everything you’ve said you would do. You are timely efficient no surprises or extra fees.
The consistent care of my yard that I don’t always have the time for. It has made a big difference in the health and beauty of my yard.