Customer Testimonials
for the tree work and weed control i would give you a 10 the snow removal was awful so I will give you a 9. we changed sales rep, and it was a struggle through that but through all those problems Madeline Barnard was the one person I could get ahold of and she took care of whatever problems I had. She is the only reason I signed another year contract with TruGreen between Stacy (sales) and Madeline gave good enough customer service it made up for the lack thereof from my new salesmen not responding and your snow removal plowed the parking lot piling the snow up on the curb between the cars and the sidewalk. during that I could not get ahold of my new salesmen and Madeline was the only one who would help me. Hope you value the work some of your employees do for you.
Deanna Moore
They are usually very good. Yard looks good. However, I'm not entirely sure I received the treatment on April 4th that I was billed for. I came home while he was here. He sat in the truck with the engine running for 15-20 minutes. Never saw him get out, and then he left. No yard sign,
no invoice on the door, did not see any product anywhere on lawn or driveway, and now I've got
dandelions you could rent out as a high-rise apartment. That's why I hesitated to pay the bill.
Happy with the service, but every now and then you gotta call out a stinker.
on time
You stand behind your work!
Job was done per my instruction.
Tru Green provides our service on our desired day. They are thorough and results are positive. If we have an issue, they are quick to respond to provide corrective action.
I work with Madeline from the branch. She is quick to respond to my calls and provide the requested information. She also takes the initiative to reach out and obtain feedback on provided services.
GREAT SERVICE
Last time our yard was beautiful. This time we had a lot of weeds. I called and you sent out a tech named Jordan Linton. I talked with him. He was so nice and definitely new about yards. He took care of our yard like I was told. He even told me what each weed was called and what it’ll look like when it starts to die. You definitely stand by your warranty. Thank you
Very good service. Madelyn is very helpful on the customer service side.
My yard and shrubs have never looked better. They green up quickly and no pests.
The person (Keitez Simmons) was very professional and explained in detail what he was applying to my yard.
Specialist Alex Wadlington, service my lawn on April 12, 2023. Alex was very professional, knowledgeable, and was able to explain every questions and concerns that I had about my lawn. I have had some bad experiences with TruGreen in the past, but it's Specialist's like Alex that make me stay with TruGreen. Thanks, Alex job well done! I only want Alex to service my lawn because of his Knowledge.
Workers are very cordial and knowledgeable of their day's work.
Courteous and helpful
An advance courtesy call, being able to call you back out with ongoing lawn and/or tree/shrub problems at no extra charge. Your people are very friendly and answer questions.
We have had Chem Lawn since back in the early 70's & now True Green. Only one year didn't have. Couple of years ago. We are seniors & money is very tight. I hope we can keep having True Green. If prices go up we can't.
I like my services. But wish the tech that comes to service knew more about what type of weeds are growing in my yard.
Done even when not here.
service and my lawn looks great
You do not have to be at home to enjoy expert lawn care and shrubbery care.
I appreciate getting a call before specialist arrival. I also appreciate the notice on my door you have been here. Many times during lawn treatment I am not home. I also appreciate being able to pay the bill on paper.
It is convenient and eady
Your employees are great.
The results is what's important to me. To see grass looking good . First year trying Tru-Green, so still working on weeds which are still showing.
Reliable service and exceeds expectations for grass growth and weed eradication.
That I don’t have to do it.
Everything that True Green offers to give you the best lawn care plan that will help and keep your lawn healthy.
Service this morning was great!! Jaylen did a very thorough job. Glad I was able to watch!
Good quality and very responsive customer service
Willing to come back if not satisfied.