TruGreen
455 N. Highway Drive
Fenton
MO 63026
United States

Customer Testimonials

Report a concern   December 20, 2017 — Rated 10 out of 10 by G.O. TruGreen

The Service is right on schedule every time. I hope having Your Service allows my grass to come up better in 2018 than it did in 2017. I’m not sure what the issue was in 2Phone number removed but my grass was full
Of weeds. I was shocked when that happened. The Technician said the first treatment is a feeding and the weeds flourish. The next treatment was the one where they control weeds. The only issue I had was having to call the technician to come back forcweed control. Other than that everything was fine.

Report a concern   December 19, 2017 — Rated 10 out of 10 by M.J.R. TruGreen

You do not have to be home when True Green comes. They let you know they are coming and they do there work and that is that.

Report a concern   December 10, 2017 — Rated 9 out of 10 by H.W. TruGreen

I do not have go buy all these things for my yard and you do all the things that make my lawn and plants. I need a year to see the results of your years work! I should not have to tell you there is a weed problem in the yard!

Report a concern   December 5, 2017 — Rated 10 out of 10 by M.A. TruGreen

good and timely reporting

Report a concern   November 28, 2017 — Rated 10 out of 10 by R.W. TruGreen

I have been using them for 20+ years and the lawn and shrubs look great. I get compliments.

Report a concern   November 28, 2017 — Rated 9 out of 10 by A.S. TruGreen

Services are timely and has kept my lawn in excellent shape.

Report a concern   November 22, 2017 — Rated 9 out of 10 by R.L. TruGreen

You let us know when you're coming.

The technician lets us know what service he performed.

Report a concern   November 22, 2017 — Rated 10 out of 10 by V.K. TruGreen

Everything!

Report a concern   November 21, 2017 — Rated 9 out of 10 by D.C. TruGreen

True Green was able to cure the fungus that was filtering through my lawn.

Report a concern   November 16, 2017 — Rated 10 out of 10 by J.P. TruGreen

Good communication and scheduling and work well done

Report a concern   November 16, 2017 — Rated 10 out of 10 by G.N. TruGreen

green grass

Report a concern   November 15, 2017 — Rated 10 out of 10 by P.G. TruGreen

My lawn looks like a carpet!

Report a concern   November 14, 2017 — Rated 10 out of 10 by J.W.B. TruGreen

You do a thorough job and my lawn and shrubs always look great.

Report a concern   November 14, 2017 — Rated 10 out of 10 by R.N. TruGreen

Ease of signup, I like the availability of my account online, Service personnel always announce their arrival and what they will be doing, followup reports are detailed, easy to pay online, the service price is fair.

Report a concern   November 14, 2017 — Rated 9 out of 10 by L.A. TruGreen

I like the observations and feedback given every service call. So far this is the best my lawn has looked in years.

Report a concern   November 14, 2017 — Rated 10 out of 10 by R.B. TruGreen

I am notified when applications will be made, Applier's come , do their work, leave a message of what was done and what I should do until the next visit. If I am home applier's always are very informative about the current condition of my lawn.

Report a concern   November 12, 2017 — Rated 10 out of 10 by D.K. TruGreen

I enjoy reading my messages about how my trees and shrubs and lawn is fairing. Thanks for helping me take care of my lawn and plants outside my home. You are the best!!!

Report a concern   November 10, 2017 — Rated 10 out of 10 by D.H. TruGreen

This year my lawn is thicker than any time before. I had no bare spots in my lawn as I had in previous years and the lawn fungus was much less noticeable this year than years before. I believe it may have to do with the type of grass seed and treatments that has been applied to my lawn over the last couple years. Time will tell if all this will continue. For now I recommend Trugreen if you want a beautiful lawn. Thanks!

Report a concern   November 10, 2017 — Rated 9 out of 10 by A.E. TruGreen

You are consistent on coming out you call ahead

Report a concern   November 9, 2017 — Rated 10 out of 10 by J.B. TruGreen

Your products work! My lawn looks much better this year after using your service. The lawn is thick and green and weed free. Your service technicians are always polite and knowledgeable and get the job done with out any issues. Thanks.

Report a concern   November 9, 2017 — Rated 9 out of 10 by C.D. TruGreen

Stress free lawn service. And my lawn looks great.

Report a concern   November 8, 2017 — Rated 10 out of 10 by S.G. TruGreen

I like that I get a nice green lawn and I make payments as I go.

Report a concern   November 7, 2017 — Rated 10 out of 10 by S.V. TruGreen

Staff did the service when it was scheduled. Work seemed to be done correctly. Good communication

Report a concern   November 7, 2017 — Rated 10 out of 10 by T.P. TruGreen

Dependability and results are both excellent.

Report a concern   November 4, 2017 — Rated 10 out of 10 by H.Y. TruGreen

My grass is green, thick and weed free

Report a concern   November 3, 2017 — Rated 10 out of 10 by R.F. TruGreen

your communications with the customer or home owner.You follow up with what you say you will do .

Report a concern   November 3, 2017 — Rated 10 out of 10 by S.S. TruGreen

Prompt ample advance notice prior to applications. Product works good

Report a concern   November 2, 2017 — Rated 10 out of 10 by J.B. TruGreen

Quick response to any questions.

Report a concern   November 2, 2017 — Rated 10 out of 10 by K.P. TruGreen

Professional team - timely - courteous - customer oriented - good lawn & landscape treatment treatment results & Mike & Steve manage a great branch office & field support team

Report a concern   November 2, 2017 — Rated 9 out of 10 by T.D. TruGreen

I have always gotten good service from Trugreen, but I've found that's not always true for other folks I know that use Trugreen. I know people who have truly complained about Trugreen not doing what they're supposed to do, and I've seen it firsthand at a friend's house when Trugreen was there.

Two things I absolutely don't like about Trugreen: I would like to have the same person treating my yard every time there's a treatment (weed & feed), not just whoever happens to get my route that day. Not all your service people are very diligent doing their jobs like some of the other are, and I believe having the same service person every time increases the chances that my yard will be even better that growing season, because that service person is familiar w/the yard and the problems in that yard (such as zoysia fungus problems which I have).

Second thing I don't like is: when I dial the phone number for the Fenton, MO office, I get some person in a phone back who doesn't know squat about me, my account, my yard, or what I need at that time (other than if I'm giving them a credit card number to prepay my bill). When I call Trugreen's Fenton, MO office, I expect to and want to talk to someone (Diann) in that office (or Carrie in the St. Charles, MO office who covers for Diann when she doesn't answer the phone or isn't in). I don't want to have to explain everything I need and/or want to someone who doesn't know anything about my yard and the problems I've had w/zoysia fungus for at least five years running now. I want to speak w/someone in one of the two offices I deal with and the people I am familiar with and who are familiar w/my yard/problems.


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