Customer Testimonials

You complete services that were agreed upon and communicate very well the actions on our yard

Yard looks great.

Using TruGreen helps my wife and I maintain our much needed lawn maintenance.
We are at the age we can no longer handle the regiment of regular weeding and feeding.

Thank you for providing quality service!

I think the work of the employee's are very good.

The customer service is great.

Good about announcing their coming in advance weather permitting and about announcing the need to reschedule when the weather isn't permitting. It affords a better opportunity to let the representative know of any concerns, problems, clarifications, etc. Good service always includes an intentional good assessment and management of the customer's expectations.

I like being notified each time you are coming.

You get the job done and if we're not satisfied, you repeat the service. The technician, Ross Johnson, is very polite and professional.

Dependable and Trugreen allows me to work with them on timing of my lawn services.
Since everybody's lawn needs are slightly different, I am very glad that they offer this hands on approach with no issues.

Let me say first, I believe that a true picture of a company is in the personnel that represent them. In all my years of interacting with companies, federal, state and local I can truthfully state that you have exceptional personel in all facets of your company that I have come in contract with. This includes face to face and electronically (phone and email). Starting with the initial contract and contact Todd Nugent. He showed great patience and understanding going through all new phases of lawn, shrubs and trees, rock beds contracts. He was followed up by Michael Johnson who really had to go some to better serve us but he has surpassed our expections ever more. He has made repeated trips to update us on various lawn, shrubs and tree applications and is always striving to provide that extra confidence that you are providing the best of everything and it is reflected in how our HOA appearance has improved. He is always prompt in answering emails, texts and nevers sounds impatient with me on the many, many times I call during the year. I am always reaching out to him seeking information on upcoming scheduling to inform my homeowners of what is required of them after applications (Pets & Kids). Needless to say, that I have provided feedback on all your technicians after their services and they are the best, being professional, courteous, friendly, uniformed in all weather conditions (hot & cold) and in any of my instances of homeowner contact have never had a complaint. Your work will only be as good as the personnel you employ and right now you have the best.

Liked Ross (my technician) who provided courteous and thorough explanation of service to be performed.

although it's a little pricy, as a partially crippled person I don't have to worry about it being done and done right. The guys doing the application are very professional and knowledgeable.

Professionalism

The lawn looks great; they keep me informed about when they're coming.

Friendly, on time, and very accomadating!

Very respectful of our property and calls when the yard is being serviced, due to our dog. Always a pleasure to talk to the techs when they are here! Matt always returns my call when I have a question and helps me understand any concerns I might have.

Need just front lawn serviced since I have a dog in the back yard.

We’ve tried another company and came back to you after a year. We’ve used chemlawn/TruGreen since 1977

good

You Do A Great Job and Are Always Professional And On Time

seems to have helped my trees

The interaction between technician and homeowner was great.

You helped improve the health of our lawn. It was a pleasure to work with your company

Timely
No issues

You are the best!

I’ve been with you so long I don’t know where else to go. I don’t like the automated service I was with you in the days when I could just call Springfield Missouri and speak to a human being. One more thing I was self-employed, my whole life, except for four years I know that your customer is the most important thing. As long as I have been with you it would seem like you would give me a little better price.

Our latest technician was really careful to get weed killer to edges

Always friendly and professional. Do not need to be at home when they service the lawn though they do let you know the date they will be there.

It works. I have thicker grass and less weeds. Just wish I could get rid of the voles and moles.