Customer Testimonials
We like receiving the notifications the day before service is expected and especially the notification: "ON YOUR WAY" the day OF service. This gives us time to unlock our gate and to secure our pets. We also like the availability to ask questions when needed.
Today's (3/14/2023) Specialist - Bradford Walton - did an excellent job - on time, thorough application and was friendly and considerate.
THANK YOU FOR YOUR SERVICE, BRADFORD and TruGreen.
Kincaid Residence
Timely service with the correct fertilizers and weed control, etc.
Very professional
Derrick Westfall always provides information on service provided...If we have any questions he is always happy to explain the situation.
Responsible and customer service
Mr. Hunter Wiglesworth completed my lime application and did not let the cold; nasty weather slow him down. Excellent dedicated specialist!
Hunter Wiglesworth does a great job with our lawn. He is very knowledgeable and helpful with questions. Thank you.
The products work.
Damion Breathett was a very well mannered young man and did a fantastic job! He is an asset to TruGreen!
Bradford Walton recently treated our lawn. He did an outstanding job and was a pleasure to speak to when he completed his work. We are happy he has been assigned the route that includes our home. Account #Phone number removed
Thank you
Name removed
I just want to give our specialist a thank you. .He took the time to explain the way the equipment spreads large areas with each pass, Prompt. Courteous.
Thank you to our specialist Derrick Westfall
On 3-6-2023 Specialist Richard Bays came and treated my lawn. Richard did an outstanding job! Richard did not GHOST me which I greatly appreciated.
His Truck ID: 12169, License number: 40419.
Sincerly, James Jefferson, Lexington KY.
on time /notified / awesome job!!!!!! My name is Keith wilds, i live at 800 Becky drive Richmond Kentucky 40475 (Hunter Wiglesworth))#Phone number removed261) Is an awesome TECH
I had a discussion with Derrick Westfall, my lawn specialist and I am going to add my back yard to this service. He's very knowledgeable and took the time to explain to me that by doing this I can also help my dog who has allergies to something in the backyard!
timeliness is good. results have been disappointing in first five years. maybe this year will be better.
My specialist, Mr. Hunter Wiglesworth. He takes the time to explain the treatment being applied.
Hunter Wiglesworth has done a great job getting the lawn ready for spring and has an attention to detail.
Today I had my second service of 2023. The first service went great with a different specialist. This second service with specialist Tim Cochran (Supervisor, Jeff Williams) did not go as well.
#1 He did not knock on the door or ring the doorbell to let me know of his arrival. I have 5 dogs and luckily, they were all inside. They could have been in the backyard. He said, "Well, they would hear me. I'm not sure how that would have prevented them from running out of the open gate, and anyway, one is deaf and another is hard of hearing.
#2 He did not close the gate to the backyard when he finished spraying there. Fortunately, my neighbor spotted the open gate and came to the door to tell me. I had not let the dogs out yet because of the liquid treatment that needs time to dry. Good thing.
I cannot find my first receipt at the moment, but, as I said, the first specialist knocked to let me know he was here, and locked the backyard gate when he was finished. I do hope these requirements show on my account so that these issues do not reoccur.
Thank you for taking care of this for me. Name removed, Customer #Phone number removed.
Notification of when treatment will be applied! How the treatments definitely work to make my yard look outstanding in color, no weeds, no crabgrass , and accentuates the whole property!
Will come back if I find weed after treatment
If problem they make things right. I have got you new customers also.
Tammy Clark is the best specialist that we have ever had the privilege of knowing. She is both personable and professional. We trust her judgment and apply her recommendations. Our boxwoods made it through our extreme weather winter because of her. We celebrate Tammy Clark and we hope that management does, too.
Derrick Westfall did an amazing job like always, very trust worthy. I wish he was my lawn service specialist each time. He even took the time out of his day to pull my recycling can up my drive way for me.
It was only my first treatment but the tech seemed very knowledgeable. He was here when he said he would be.
Hunter Wiglesworth, did a fantastic and professional job. He adds value to you service
Derrick Westfall is very conscientious and knowledgeable about his work and is my technician of choice.
Technicians are knowledgeable
Bradford Walton is really a great example of what great customer service looks lijke. Explained what services were performed and answered all my questions
Hunter Wiglesworth is doing a very good job servicing our lawn.
Derrick Westfall is an excellent technician. He's thorough, thoughtful and always answers our questions when we have them. Thank you for doing such a great job!!!!