Customer Testimonials
I liked knowing when the service was going to be done. Kyle was friendly, professional, and actually the first lawn service person to ask me where the boundaries of my yard were!
This feedback is in regards to Enrique at your call center. I called with some questions regarding my account and future service. He was very professional and curious during the entire call. He sought to understand my needs and do everything he could to meet or exceed my expectations. He helped me better understand Trugreen's administrative operations and help me understand how to avoid future frustrations.
As a customer I seek to interact with service representatives like him. I want to have a positive customer experience and he provided that.
He interactions with me and his knowledge of the customer support operations suggests to me that he is someone who will be a future valuable asset to Tru-green as he advances within the company.
Thus far, although I have had a couple of callbacks for persistent weeds, I find the services AND the technicians to be quite good. Our lawn looks very presentable.
1. They work.
2. Always dependable
3. Great Service Techs.
Thanks for taking care of my yard.
Like the work for the yard.
The technicians are always very professional and my yard looks great!
The tech comes, sees, takes action
they not only provide a very good product but answer questions and suggest other options.
My lawn care specialist Kyle Moynihan, branch # 5751, arrived and rang our doorbell. He introduced himself, was very courteous and professional. He was very knowledgeable and answered all my questions. We are very pleased with his services.
We receive many compliments on our lawn and how nice it looks all through the Spring, Summer and Fall. It does not necessarily look beautiful in the winter but certainly not the fault of TruGreen.
We have recommended TruGreen services to many friends and family.
The specialist was very professional and informative...quickly completed the job
We are very happy with the company. The services are top notch.
Jerry was great! He did an amazing job and explained everything very well. Highly satisified!
I like the techs that service the lawn, and the tree and shrubs. Brian Malcom, branch# 5751, was the tech today.
So pleased to see Brian Malcom return for another season of serving our Trees & Shrubs.
He is so concientious with his every move. He is so pleasant to talk with and discuss our
situation and then help us with plans to correct or continue what we're doing to enjoy our
trees and shrubs which we love so much. He has been our tech for several years now and
we sincerely hope he continues much longer. We have been a customer of Tru Green for many
years and we would recommend your company in the future. Thank you Brian...
Myrtha Reid, 14 Ridge Dr. Litchfield, Illinois.
Branch # 5751 Customer #Phone number removed586
Like that you let us know when you are coning.
Bill Wilson was your tech today. He was on time, very courteous, friendly and business like. He reviewed his assessment of our lawn and detailed the treatment plan very clearly. Bill seems knowledgeable about his job and worked very efficiently.
We are looking forward to having y'all take care of and improving our lawn.
Thanks,
Lynn Burt
Specialists are all friendly and informative on what and why they did on the days service.
Matt at Branch 5751 was great. Thanks!
You are always willing to answer any questions or help with any concerns we might have. Our yard always looks great!
Very professional
They automatically treat my lawn and always leave me a notice of what they have done.
Jeff Beeler, Branch 5751, did an excellent job today. Score of 10!
Last year my lawn looked great.
We absolutely love our technician, Kevin Gibbs. He takes care of our lawn just like it is his own. Kevin knows just how particular Bruce is with the lawn, and Kevin provides that level of service.
We really feel confident knowing that Kevin is our technician.
Service is always prompt. I especially like the phone calls stating when the lawn care person will at your house.
Friendl staff!
I m happy require he care my land so I can’t wait see green lawn
The service workers are very efficient and make sure to keep our gates shut when they leave.