Customer Testimonials
No questions asked when return trip requested.
Timely applications. Advance notice of when the technician is scheduled.
Tru-Green on Cape Cod out of the Dennis, MA OFFICE HAS BEEN VERY RELIABLE AND ALWAYS SHOWS UP WHEN THEY ARE SCHEDULED TO DO SO. We are very pleased with both the mosquito and tick control treatment as well as the Insect Control Treatment for bushes and trees, etc. The Caterpillars on cape Cod can be very destructive as well as very messy. Since we added that service on to our Flea/Tick treatment program the place is much better. Many thanks to the reps who come out and are so diligent in treating the property.
I wish I could say the same about the TruGreen service at our property in CT. Customer Service on the phone is great, but there’s always a no show or some kind of glitch. CT NEEDS TO GET ITS ACT TOGETHER. They made good yesterday on my free respray because the first spray of the season was totally ineffective. The woman who came out and did the spray was great. Someone had first come out in the morning sat in my driveway for 15 minutes and just left without an explanation. If CT Tru-Green doesn’t improve, and even though we prepaid for the year, I will go to another vendor for CT. Show up when you say you’re going to show up!! And call me. I have terrible cell sevice where I am so I would prefer a call or a text where I can at least get a real time answer. Thank you for what you do do correctly
A great crew.
Please tell me what I owe. No more services until I pay. I told company I could not longer pay
and now I"m getting billed. So please stop until payed next month.
Thank you,
Ms. Last name removed
Like the notification before you come. Person always seems to do a thorough job.
The lawn looks great and they notify me when they are coming. They also give good advice as to taking care of the lawn between visits.
We love the consistency in delivering our landscaping services. Never a doubt our technician is coming, we are notified AND they always perform an outstanding service for the cost.
Courteous employees.Respond to customers requests in timely manor
Your staff is courteous and consistent!
We can rely on your technicians to always perform their tasks at a very high level. They always recommend care issues. You give us the best looking lawn and shrubs on the street!
The fact of notification maybe you should add what the service you are doing that day
always on time and does thorough job.
In most instances, technicians are very informative with information. They respond to my questions with great and accurate responses. What I am very disappointed in is that applications, i.e. grass seed and fertilizer is scarcely applied. Last application I could actually count the individual elements deposited in any given area. More care needs to be devoted to sprays that are applied to shrubs and plants adjacent to our home. We seem to get a lot of our windows sprayed with our plants
Efficient and reliable crews.
I like the advance call from 'Trudy'
I like that my lawn generally looks good after a few treatments.
I like that, since new ownership, you seemed to have 'ironed out the kinks' with payment in advance, etc..
Great service and access to lawn care experts either online or via phone.
The technician is knowledgeable and explains everything they are doing during the service. Texts allow me to see when the service will be done and when it has been completed.
I’m very happy with their hybrid lawn program. Mostly organic with touch ups as needed to spot treat weeds.
Jim, the local manager, has been very responsive whenever I had an issue and willing to work out matters ir concerns.
comprehensive
Great service all around.
staff,verey good
They always show up and do a good job
they let you know when they are coming and do a great job when they ger here
Communication was grest
professionally done
Friendly fast neat professional
Service is performed in accordance with DEP best management practices for turf. Timely applications in accordance with scheduling procedures agreed upon by client, results are very satisfying and meet expectations.
great job
Notice of upcoming service, variety of services
Great Local manager - Jim . Does what he says his team will do. Returned my call promptly.