Customer Testimonials
So far this year Your people have done a great!!
the online functions to check invoices and previous services
insuring results
Jimmy Morton was great!
on-schedule visits that keep my lawn looking great.
Paul Murphy is the best. He is very knowledgeable. I recommend him to all my neighbors.
Friendly, communicate well.
The system alerts you to coming treatments, they show on schedule. The service person lets you know when they are doing the work and when they are done.
Jimmy did a great job today!
timely, professional & curteous
Let me start by saying that I was concerned about using your service. When I researched the reviews of your company they were not great. However, moving here from Connecticut I do not know of anyone here to use. I gave it a shot and was hoping that I would see the folks from the Andover location since that was the one that had the best reviews though not great. Folks I spoke with said not to use Trugreen. However, they had used the services from other locations. I took a shot and here is my experience. A BIG 10 on my chart!
My doorbell rang and it was Derrie who introduced himself and the driver to me. He proceeded to tell me why they were there and what treatments they were doing. He asked about kids and pets. We spoke about the back yard as well. After the treatment he came back and gave me his feedback on what he saw. He was very knowledgeable and very pleasant. They both made me feel very comfortable. I am hoping that our lawn continues to be serviced by these two gentlemen. I am hoping to be able to give a good rating on YELP! I am very vocal on social media when things go right. Great job with having Derrie and his partner on your team!
Thank you, Charlotte
Your staff are very personable and willing to explain what they are doing and why.
Appreciate the great job Derry Price did applying the crabgrass preemergent
on my lawn on Tues. April 2. He was very thorough and personable when I
talked to him after the job.
I was. Dry impressed with Kevin
Set professional and diligent worker
Please have him come back
Donna is great too she gets a 10
Value of service
always on time call night before they are there to help you with your lawn
prompt, reliable and effective :) thanks !
The specialist introduced himself.f and went over all specifics with me to assure everything would be what I wanted. I was impressed with him and would like him to be the specialist who continues with me. His nam and I’d number85977 Brian Kithinji
Save me time so that I won't need to worry about it
Spoke with customer success rep after submitting a score of 6 and addressed my concerns. thank you Tracy! It was very nice speaking with you.
Reliability
Reliable. Come on time
Deveny Price serviced my lawn today. He is very knowledgeable of the product that he applied. He explained the objective of the application. He takes his responsibilities serious and was very conscientious and courteous. Name removed 7 Cabot Road Danvers Mass customer number Phone number removed
Specialist. Kevin Ashman was very professional. He answered my questions and was polite.
TRACY IN CUSTOMER SERVICE
Very friendly
Polite and friendly specialists.
has helped keep my lawn green and customer service has been very friendly and helpful
Randy, our tree and shrub specialist is excellent. His knowledge of plants is exceptional and he’s always willing to answer any questions.
Michael Roy was my service tech. I found him to be very helpful and concerned about taking care of my property. My hope is that he could be my service tech for the entire season.