Customer Testimonials
What we like about your services is the good communication as well as the timeliness and efficiency of your services. Thank you, Marlene
Evelyn is 1st class.
The product but the people make the diference
You guys do a great job spraying my shrubs and ornamentals. They have never looked better; very healthy looking. Wish I could say the same about your lawn fertilization program.
It's gotten better since I did last survey you have been responsive to concerns
Once True Green is here it doesn't take long for the service to be completed.
I don’t have to do anything. You’ll come back to fix anything.
Services are done on time by trained and conscientious personnel.....mark
Prompt, professional, courteous
The treatments work and are priced very reasonably compared to competitors.
Good explanation of services. Timely advance notifications. Pleasant personal response to questions.
Always professional and respects my property
They show up when they say they will, my lawn looks good.
Technician was great and his willingness to talk and teach to us during the service was great customer support.
I don't have to do it , and I really don't know what is the best way to do it! Or when to do It!
Recall if needed and good application person
Everything.
It works
Very friendly courteous staff.
My Green Lawn++++
Can you quote me on aerating the lawn?
Theresa C - customer care coordinator has been extremely attentive to my services issues this season. Not only has she replied promptly to my emails but has called several times to discuss my service issues at length. She has coordinated with the Londonderry NH office to schedule followup service calls to correct those issues and expidited scheduling of them. One item I would like to see on the Service Sumaries is the method of application as I am typically not home during the service calls - e.g. drop spreader - liquid sprayer - fogger ...etc. The stated product does not tell you how it was applied.
Can call it off due to rain or some other reason.
Your Customer Service response to our TruGreen current issue continues to please us.
We suffered a burnt lawn in spots after our last weed & feed and grub control was applied.
The mechanical spreader misfired excessive chemicals on to our lawns in five separate areas.
I sent just one email to TruGreen. My email was received by Customer Service. Your Customer Service proactively acted to resolve my issue.
To our satisfaction!
Well Done TruGreen!
Very friendly staff, courteous too.
Our lawn is alway been taken care TruGreen . And insect / tick each year never a tick on our labs. Green always green nice job as always.
The Trugreen Technician who came out, Sean T, was EXCELLENT!! He wanted to hear the good and the bad on what I was experiencing, He also took all the time to listen to my concerns, and advise on things with the plants that I was not aware of.... that is a TRUE dedicated person. He respects not only what the customer says but also wants them to be educated on the what and why to the work he's performing. He scored an 11 on a scale of 1-10!!!!
Everything! You show up when you say you are going to and do a great job.
Timely
The results. Lawn looks good. Good service and communication.