Customer Testimonials
Great customer service!
Our lawn has really reacted in a positive way since we started using TrueGreen.
Everything
No comment!
Friendly
it works..........
Prompt service, consistent application coverage, willing to make it right and a customer first attitude.
The lawns improvement has been great despite a very hot, rainless summer.
Also what I believe needs to improve is the crabgrass treatment in spring and the fact that
Service schedule seems way off from previous years, possibly due to lack of labor force. This may have caused the crabgrass (and other weeds) issues. Other that these issues, my lawn has improved quite a lot. Hopefully winter and spring will be good for lawns.
Thanks for your work.I have no complaints on your last visit George R.
I had 4 TruGreen associates here last week at once!
Bravo Trugreen!
First time in many years.
2 to fertilize and 2 to ariate and overseed our lawns.
Trugreen showed up after a 1 1/2 inch deluge downpour.
Arieation was fine, fertilizing was applied fine, and the overseep associate sat in the truck watching the other three do their jobs!
When the arieator completed pulling our lawn soil plugs, we thought the overseeder would overseed the lawn. He sat in the truck!
We have the security videos!
The security tapes substantiate this contention.
The grass seed I paid for was NOT properly applied in our estimation.
A waste of $$$ by us.
AND
We had expected the Trugreen lady back to apply chemical sprays to our schrubs and fruit trees. Nope! We signed up for 3 more applications.
She hasn't returned since last month. I'd like the silver tounged sales rep who sold us this costly special application strategy to eat soup.
When the technician communicates with the customer, all things go well. When the technician does not communicate with me (the customer), despite my instructions often to customer service, things do not go as requested.
Charlie (Washington) is doing a great job keeping our lawn thick and green. He is also a pleasure to chat with. Very personable.
The professionalism of the staff.
All things considered, our lawn is looking better.
Prompt, efficient service all year.
The Satisfaction guarantee
The lawn looks great.
You sometimes need to come back out or have something that needs to be addressed but you always address it. No matter the industry, sometimes problems occur. The key is how they’re handled.
Everything.
lawn looks nice ,and the work gets done when they say their going to do it
My lawn looks wonderful.
Courteous service come on time and a good product
One problem I had a lot of crab grass this year . Next year please take care of this problem better
Your service is prompt, courteous, very professional and most importantly gets results. Our lawn is in much better shape. It looks great!
Very dependable
very friendly technicians, lawn looks better than it did at the beginning of the summer
tech that comes on site does the work quickly
Quality and concern of technicians that perform our service
affordable, convenient scheduling, lawn looks great no weeds or crab grass (I hate crab grass)
Tru Green provides excellent lawn care and service at a reasonable price.
Everything!