Customer Testimonials
Worked with Shane to get services started up for residence. Liked his patience and quick turnaround with addressing my questions. Available by phone but we communicated via text - which can be dry and long winded - but he was again good about quick responses and addressing everything. Look forward to our partnership to get my lawn in order.
***One comment aside - there should be more up front communication on the website and materials about the tree/shrub services. I did not see any information that stated trees above a certain height (15' is what the specialist stated) would not be sprayed. If there is information on this please forward reference to where to find or the actual pamphlet.
Thank you.
Aerating and overseeding done yesterday evening - both lawn specialists were very personable, gave overview of what was being done and addressed the questions asked in full. For the work performed, seemed to be proficient in their tasks.
Had the first fertilization done this morning - little correspondence but this specialist was also personable and gave overview of what was being done.
The thing I like is all the specialists thus far seem approachable and available to answer any questions.
Just starting out with these services - look forward to the product(s) working and having a healthy lawn.
Thank you.
the service tech (Scott Sousa) was kind, considerate, and very professional
James W did a great job explaining some of the issues I had in my lawn. Very thoughtful and thorough.
James Whalen, #109214 from branch number 5855 is an exceptional employee. When James arrived at our house, he immediately introduced himself, then told us he was there to provide service. Her asked us if we had any issues or concerns. This WAS OUTSTANDING! I can't remember the last time someone presented themselves from Tru-Green in this manner to us. He should be commended. I was able to voice my concerns and issues and show him what I was talking about. He listened very well and took a genuine interest in what I said. He even was able to explain and talk about everything I was concerned about. I hope James will continue to be our lawn service person.
Branch - #5855
Customer #Phone number removed
Scott Sousa is my specialist
Thank you - Name removed
10 out of 10
Scott Sousa has been very accommodating, all season long. He was here again today and he reviewed what he was going to do, what he did last time, and asked if I had questions.
Thanks Scott
Very knowledgeable lawn never looked better
Today Emmanuel aerated and over seeded my lawn. As we have an invisible fence for our dog I was concerned about the machine hitting the wire. Emmanuel and I reviewed the area where the wire is and he assured me that he would not hit the wire. After he finished sure enough the wire was intact and working. Emmanuel was very cooperative and assured me that my lawn was in good hands. He was right! Thank you Emmanuel!
James Whalen looked at problem areas in our yard and identified chinch bug and grubs. We recommend treatment and scheduled service. He was quite knowledgeable and very friendly.
Last night I had James Whalen,5855. come to my house last night. he was very professional. And did a great job. You have a great employee.
First name removed
Very professional and through
Personable employees.
Josh does an excellent job on my lawn. He does what needs to be done, when it needs to be done. He goes the extra distance. IE. I had several brown areas in the lawn. Josh investigated and found grubs and other insects. He put down the grub killer and insect killer during the same service to take care of the problem. Great job Josh.
Specialist name - Josh
Branch - 5855
Safely and friendly.
Very thorough and professional
Good work today from our Lawn Tech James Whalen 109214!!!
Branch 5855
Scott is awesome! Always friendly, touches base to see how things are going, if there are any issues, etc.
Service technician Cristal Gonzalez was out on Friday, 9/10 for a tree issue. She did a great job communicating her findings as well outlining next steps.
Thanks
I think all your techs that have been here are awesome they inform me on everything
Our last application was done by Cristal Gongaliz who did an excellent job. I would highly recommend her because she was so thorough and obviously takes great pride in her work.
Gentleman that came out was very professional and knowledgeable. Gave me information on trees and we were very impressed.
Hoping to get our lawn back in nice condition. Hope your service can do it.
James Whaley does a great job
Very responsive to my needs. Great job at the house
Service tech was very informative and friendly.
Expertise. My lawn has never looked better!
Well done professional employees, great job!
Josh from branch #5855 came was very helpful in diagnosing what was wrong with our lawn. He treated the issues and told us what we need to do to continue to treat the problem. We are customer numberPhone number removed124.
My specialist, James Whalen, 109214, was at my home yesterday, September 16, 2021. He did a great job. My handyman had left 2 ladders laying on the lawn and James stopped and moved the ladders to the side so he could service the entire space. Not everyone would take the time to do that and I appreciated his efforts. He is obviously a very conscientious employee!
Love the new “buggies” that are used to service the lawns!