TruGreen
2160 Westover Road
Chicopee
MA 01021
United States

Customer Testimonials

Report a concern   October 24, 2023 — Rated 10 out of 10 by Gerald Benoit Your TruGreen Branch
What do you like about our services?

you are here when you say you will be here every time good customer service I like that

Report a concern   October 17, 2023 — Rated 10 out of 10 by J.C. Your TruGreen Branch
What do you like about our services?

They do a good job

Report a concern   October 17, 2023 — Rated 9 out of 10 by G.D. Your TruGreen Branch
What do you like about our services?

The last two services were very close together!

Report a concern   October 17, 2023 — Rated 9 out of 10 by R.C. Your TruGreen Branch
What do you like about our services?

Grass was well attended to this year. Happy with the results.

Report a concern   October 12, 2023 — Rated 10 out of 10 by A.D. Your TruGreen Branch
What do you like about our services?

Contact with technician

Notification of service

Report a concern   October 11, 2023 — Rated 10 out of 10 by N.B. Your TruGreen Branch
What do you like about our services?

James Whalen (Branch #3855), did a great job. I think he is the first person in this year who did a perfect job on my yard.

Report a concern   October 9, 2023 — Rated 10 out of 10 by W.L. Your TruGreen Branch
What do you like about our services?

To start out with all your specialist are great workers and are very polite.They do a great job and today I met Kenny C for the first time,a very nice person and very polite.Good job well done.

Report a concern   October 5, 2023 — Rated 10 out of 10 by Anne Buccelli Your TruGreen Branch
What do you like about our services?

Notification of when you’re coming for the applications. The young men are very polite and do a good job and they’re quick. Our lawn has never looked better and we are very pleased with the results. Will recommend TruGreen to our family and friends!

Report a concern   October 5, 2023 — Rated 10 out of 10 by R.K. Your TruGreen Branch
What do you like about our services?

my tech cares about my lawn and me. his name is First name removed, i think. crows ate grubs in lawn and made a huge mess when we returned from being away and he came by and said you'd over seed which you did. great. thanks bob Last name removed

Report a concern   October 5, 2023 — Rated 10 out of 10 by S.E. Your TruGreen Branch
What do you like about our services?

It works very well. Your product solved my ant problem and made my lawn nicer.

Report a concern   October 4, 2023 — Rated 9 out of 10 by M.S. Your TruGreen Branch
What do you like about our services?

Total coverage and friendly technicians.

Report a concern   October 3, 2023 — Rated 10 out of 10 by R.C. Your TruGreen Branch
What do you like about our services?

Courtesy…cost…prompt…messages

Report a concern   October 3, 2023 — Rated 10 out of 10 by D.O.B. Your TruGreen Branch
What do you like about our services?

Technicians are hospitable and friendly

Report a concern   October 3, 2023 — Rated 10 out of 10 by Bruce Mcguire Your TruGreen Branch
What do you like about our services?

Professionalism

Report a concern   October 2, 2023 — Rated 9 out of 10 by E.E.K. Your TruGreen Branch
What do you like about our services?

Robert Graham is a customer service professional! He answered all my questions and took the time to explain what he was doing. A great TruGreen asset.

Report a concern   September 29, 2023 — Rated 9 out of 10 by Norman Wagner Your TruGreen Branch
What do you like about our services?

09/082023 service comment I found Oliver Womble to be very helpful

Report a concern   September 27, 2023 — Rated 9 out of 10 by G.M. Your TruGreen Branch
What do you like about our services?

Willingness and response time to correct any issues. Very customer service oriented.

Report a concern   September 27, 2023 — Rated 10 out of 10 by Russell Petrucci Your TruGreen Branch
What do you like about our services?

The issues I'm having with TruGreen are; notice of service application isn't being sent a day in advance. It often comes hours before an application I would like one day notice as in the past. Second issue is I have been diagnosing my own lawn health issues. Specifically with the burst in grubs and chinch bugs. Only one TruGreen tech caught this when the area supervisor denied the issue. The tech (I cannot remember his name) told me what TruGreen needed to apply and he scheduled it for me. There needs to be better lawn health specialists so my lawn doesn't take another beating due to incorrect or lack of insect protection

Report a concern   September 26, 2023 — Rated 10 out of 10 by C.D. Your TruGreen Branch
What do you like about our services?

Making my Lawn & Trees looking green & Healthy

Report a concern   September 25, 2023 — Rated 10 out of 10 by L.L. Your TruGreen Branch
What do you like about our services?

I wanted to provide feed back on the service performed by Scott Sousa. He did a great job with the application and I would give him a 10

Report a concern   September 25, 2023 — Rated 10 out of 10 by Todd and Christine Savolis Your TruGreen Branch
What do you like about our services?

James Whalen from branch 5855 is always great! Our lawn, etc. is always well cared for when he visits. Customer #Phone number removed6.

Report a concern   September 22, 2023 — Rated 10 out of 10 by J.G. Your TruGreen Branch
What do you like about our services?

Automatic. If all goes well, it’s hands off with little need to manage.

Report a concern   September 20, 2023 — Rated 10 out of 10 by Bob Verrette Your TruGreen Branch
What do you like about our services?

Great results! Knowledgeable and professional personnel. Great communication!

Report a concern   September 19, 2023 — Rated 10 out of 10 by M.M. Your TruGreen Branch
What do you like about our services?

I had a problem with my lawn. I contacted the company and they very responsive.they were out today for the second time in a effort to fix the problem.

Report a concern   September 19, 2023 — Rated 9 out of 10 by W.D. Your TruGreen Branch
What do you like about our services?

Been using TG for 3 years now. Lawn looks great. The only reason I didn’t give a 10 is because there’s still some clover and weeds.

Report a concern   September 19, 2023 — Rated 10 out of 10 by B.K. Your TruGreen Branch
What do you like about our services?

Efficient, courteous service every time

Report a concern   September 19, 2023 — Rated 9 out of 10 by Tony Cournoyer Your TruGreen Branch
What do you like about our services?

Professional, timely, and efficient

Report a concern   September 13, 2023 — Rated 10 out of 10 by Mark Bushey Your TruGreen Branch
What do you like about our services?

My technicians are very respectful and professional. In addition, I have the nicest lawn on our street!

Report a concern   September 13, 2023 — Rated 9 out of 10 by Linda Njoku Your TruGreen Branch
What do you like about our services?

Everything you do.

Report a concern   September 13, 2023 — Rated 9 out of 10 by J.B. Your TruGreen Branch
What do you like about our services?

Consistency.


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