Customer Testimonials
They do a good job
The last two services were very close together!
Grass was well attended to this year. Happy with the results.
Contact with technician
Notification of service
James Whalen (Branch #3855), did a great job. I think he is the first person in this year who did a perfect job on my yard.
To start out with all your specialist are great workers and are very polite.They do a great job and today I met Kenny C for the first time,a very nice person and very polite.Good job well done.
Notification of when you’re coming for the applications. The young men are very polite and do a good job and they’re quick. Our lawn has never looked better and we are very pleased with the results. Will recommend TruGreen to our family and friends!
my tech cares about my lawn and me. his name is First name removed, i think. crows ate grubs in lawn and made a huge mess when we returned from being away and he came by and said you'd over seed which you did. great. thanks bob Last name removed
It works very well. Your product solved my ant problem and made my lawn nicer.
Total coverage and friendly technicians.
Courtesy…cost…prompt…messages
Technicians are hospitable and friendly
Professionalism
Robert Graham is a customer service professional! He answered all my questions and took the time to explain what he was doing. A great TruGreen asset.
09/082023 service comment I found Oliver Womble to be very helpful
Willingness and response time to correct any issues. Very customer service oriented.
The issues I'm having with TruGreen are; notice of service application isn't being sent a day in advance. It often comes hours before an application I would like one day notice as in the past. Second issue is I have been diagnosing my own lawn health issues. Specifically with the burst in grubs and chinch bugs. Only one TruGreen tech caught this when the area supervisor denied the issue. The tech (I cannot remember his name) told me what TruGreen needed to apply and he scheduled it for me. There needs to be better lawn health specialists so my lawn doesn't take another beating due to incorrect or lack of insect protection
Making my Lawn & Trees looking green & Healthy
I wanted to provide feed back on the service performed by Scott Sousa. He did a great job with the application and I would give him a 10
James Whalen from branch 5855 is always great! Our lawn, etc. is always well cared for when he visits. Customer #Phone number removed6.
Automatic. If all goes well, it’s hands off with little need to manage.
Great results! Knowledgeable and professional personnel. Great communication!
I had a problem with my lawn. I contacted the company and they very responsive.they were out today for the second time in a effort to fix the problem.
Been using TG for 3 years now. Lawn looks great. The only reason I didn’t give a 10 is because there’s still some clover and weeds.
Efficient, courteous service every time
Professional, timely, and efficient
My technicians are very respectful and professional. In addition, I have the nicest lawn on our street!
Everything you do.
Consistency.
you are here when you say you will be here every time good customer service I like that