Customer Testimonials

Service is always great

they are promps=t and do a good job

Text acknowledgement and close to arrival times

Meets expectations particularly the lawn and quite reliable.

Personal attention given to various issues related to my lawn

That the same tech comes out to treat my lawn and at every visit he takes the time to discuss my current lawn conditions and future prep recommendations.

You get the job done and if not, you’re willing to come back and redo it… Thank you for your services

THEY HAVE BEEN GREAT FOR THE LAST 15 YEARS, PROVIDED WE SOLVE THE ISSUE AS TO MY LAWN TURNING BROWN AFTER YOUR LAST TREATMENT ON 7/5/23.

Very responsive team!

Very professional service.

communication; the phone calls alerting me to upcoming service and your professional associates. Hats off to Thomas Derosa! He represents your company in a very professional and personal way. He does excellent work and knows the answers to my questions. Lastly, the results of Thomas efforts, awesome weed - free green grass!

Have gotten a lot of great feedback from friends and family on the lawn this year. Since using TruGreen, every year the lawn seems to grow back more lush and with fewer weeds. Courtney Griffin has been excellent on the communication end, as well.

On time most of the scheduled time.

Excellent communication and service from James Whalen, branch5855. I spoke with him when he arrived and he repeated back to me what I had requested of him, completed the service and then followed up telling me exactly what he had done to address the problems I had. Told him also I’m having a problem getting through the busy customer service line and he gave me his office managers direct line and then verbally told me a follow up plan we will have to address the issues. Best service I have gotten from any of the Specialist since I’ve had the service

Joseph did a great job. He is very polite and made sure everything was OK before he left.

Service is great, technicians never disappoint. Melissa is always on the ball with fast responses, notice of service.

Your specialist James Johnson who provided recent service to our Trees and Shrubs was excellent. He was thorough and did a great job. I highly recommend him and would love to have him as our specialist on all our future services.

IT GREAT

My service tech is James Whalen,he alone was althea only person that was able to diagnosis the issue myself and my neighbor had with our lawn, because of his knowledge and attentiveness the parasites that had destroyed our lawns were controlled and eliminated, after reseeding our lawn look as vibrant as remembered them. It's because of him that I've remained a customer of truegreen. James Whalen is a very important asset for your company, and should be acknowledged as so.

Al Humphrey

the grass looks nicer since TruGreen is taking care of it. The workers are very willing to answer any of my questions I'm glad that I signed on withTruGreen

Friendly, knowledgeable technicians who seem to like their job and are punctual and my lawn looks very nice. Thank you.

Customer service and results on the lawn

The lawn service is done very well, the communication about services is good.

When I had car damage from a technician's mistake, Jerry Lillie was extremely helpful and supportive as I waited for three months to get my car repair paid for by Trugreen. He gave me the reason to continue my satisfaction with this lawn service.

efficient and communicative

Great service

Prompt communication and follow up

The communication has been excellent since day one with Scott & Evelyn.
I communicate most with Evelyn, and it's always prompt, friendly and accurate information.

Even on the occasion that I catch up with the tech doing the application, manners are always present.

Branch 5855 Specialist James Whalen performed our lawn service this afternoon. James came to the door and explained what service he was performing and was very cordial and professional. He performed my service quickly and flawlessly.
If there was a rating higher than a 10 I would give it to James.

Please make James my permanent specialist.

Very polite workers. They do a good job.

Notification prior to arrival. Price and results.