TruGreen
10430 Lakeridge Pkwy
Ashland
VA 23005
United States

Customer Testimonials

Report a concern   September 18, 2021 — Rated 10 out of 10 by C.C. Your TruGreen Branch
What do you like about our services?

Johnie Chow at branch 5402 is excellent and provided us with great customer service. We are so pleased with TruGreen and would recommend the services to others.

Report a concern   September 17, 2021 — Rated 10 out of 10 by Lynn Thomas Your TruGreen Branch
What do you like about our services?

That u respond fast after i complained

Report a concern   September 14, 2021 — Rated 10 out of 10 by O.P. Your TruGreen Branch
What do you like about our services?

Professional and courteous staff. Good products and services.

Report a concern   September 14, 2021 — Rated 9 out of 10 by G.A. Your TruGreen Branch
What do you like about our services?

Good service.

Report a concern   September 13, 2021 — Rated 9 out of 10 by D.W. Your TruGreen Branch
What do you like about our services?

A few days ago I wrote a poor review for the specialist. After speaking with Norman during his visit today I will absolutely change my previous rating. I give him credit for having a conversation with me today to explain and apologize for the scheduling issue.
He did a great job today with not only addressing my previous scheduling issue but also explaining the service he performed today and answering any questions I had. His professionalism during the visit today was amazing and changed my concerns.
I do hope this review is seen or passed on to the same people who saw my poor review post.

Report a concern   September 13, 2021 — Rated 9 out of 10 by D.W. Your TruGreen Branch
What do you like about our services?

Service was performed today. Norman did an excellent job explaining the previous issue. Look forward to my next service with TruGreen.

Report a concern   September 9, 2021 — Rated 10 out of 10 by C.B. Your TruGreen Branch
What do you like about our services?

Friendly, professional service technician. Have seen improvement in my yard.

Report a concern   September 9, 2021 — Rated 10 out of 10 by M.C. Your TruGreen Branch
What do you like about our services?

My lawn care specialist that perform the service.

Report a concern   September 9, 2021 — Rated 10 out of 10 by F.S. Your TruGreen Branch
What do you like about our services?

I was disappointed in my service (they had not been to my house in a few months) but after calling they discounted my next service and Matthew Jones my specialist was so nice
He explained everything and did a fantastic job
He really represents the company well
Excellent employee!

Report a concern   September 9, 2021 — Rated 10 out of 10 by Nelson Sample Your TruGreen Branch
What do you like about our services?

The results of your services are visual evidence of your professional lawn care knowledge.

Report a concern   September 8, 2021 — Rated 10 out of 10 by D.S. Your TruGreen Branch
What do you like about our services?

Johnnie Chow was great today. Very detailed in his approach and how well the applications were made. Superb! Thanks!

Report a concern   September 8, 2021 — Rated 10 out of 10 by J.B. Your TruGreen Branch
What do you like about our services?

Always done on time

Report a concern   September 8, 2021 — Rated 10 out of 10 by B.S.M. Your TruGreen Branch
What do you like about our services?

Very thorough job.

Report a concern   September 5, 2021 — Rated 10 out of 10 by L.M. Your TruGreen Branch
What do you like about our services?

Your employee Johnnie Chow is a keeper.! He is an awesome employee who is very polite, efficient, and shows concern about my yard. ALWAYS does an excellent job.

Report a concern   September 5, 2021 — Rated 10 out of 10 by Tim Shelton Your TruGreen Branch
What do you like about our services?

Johnnie Chow is a big asset to you company. Does a great job!

Report a concern   September 4, 2021 — Rated 10 out of 10 by Carol Byers Your TruGreen Branch
What do you like about our services?

You come as scheduled and notify me when you're coming to the house.

Johnnie Chow gets a score of 10 for mosquito defense service.

Report a concern   September 3, 2021 — Rated 10 out of 10 by P.H. Your TruGreen Branch
What do you like about our services?

Norman is really good and does a great job on my lawn

Report a concern   August 31, 2021 — Rated 10 out of 10 by O.T. Your TruGreen Branch
What do you like about our services?

Antonio was great!!!I was able to learn more about my lawn

Report a concern   August 31, 2021 — Rated 10 out of 10 by Rubin Scott-Green Your TruGreen Branch
What do you like about our services?

Mr. Johnnie Chow performed an excellent and professional lawn service for my mosquito treatment!!

Report a concern   August 31, 2021 — Rated 10 out of 10 by Vivian Reagan Your TruGreen Branch
What do you like about our services?

Excellent service, friendly service men. I have a nice looking lawn.

Report a concern   August 31, 2021 — Rated 10 out of 10 by R.B. Your TruGreen Branch
What do you like about our services?

Professional service, love the reminder calls and the yard looks amazing. Thanks True Green!

Report a concern   August 29, 2021 — Rated 10 out of 10 by T.D. Your TruGreen Branch
What do you like about our services?

My specialist, Norman Murphy, is doing a great job. Professional, courteous and he offers wise suggestions and modifies the treatment, as needed. For example he explained how heat stressed grass will not benefit from more fertilization - too much nitrogen - and backed off on the fertilization in the heat stressed areas.

Report a concern   August 28, 2021 — Rated 10 out of 10 by Vivian Reagan Your TruGreen Branch
What do you like about our services?

One time payment. They do all the work.

Report a concern   August 26, 2021 — Rated 10 out of 10 by Loui Stevens Your TruGreen Branch
What do you like about our services?

We highly appreciate the service provided by your representative Mr. Johnnie Chow on 8/25/2021 He is a true professional and did an outstanding job in treating our lawn. He is an engaging and courteous individual who gave us excellent advice regarding the treatment of our extensive lawn. Please convey our appreciation to him.

Loui & Rosalia Stevens

Report a concern   August 26, 2021 — Rated 10 out of 10 by C.R. Your TruGreen Branch
What do you like about our services?

Norman Murphy was the Specialist that came to service my yard on Monday, August 23. He was very nice & very informative about the services he was going to be performing during his visit. We've been very pleased with all of the service we've received so far.

Report a concern   August 26, 2021 — Rated 9 out of 10 by J.W. Your TruGreen Branch
What do you like about our services?

Durrell as very professional and service was on time efficient.

Report a concern   August 25, 2021 — Rated 10 out of 10 by K.C. Your TruGreen Branch
What do you like about our services?

He's very complete!

Report a concern   August 24, 2021 — Rated 10 out of 10 by Mike Maertzig Your TruGreen Branch
What do you like about our services?

Quality of products and services

Report a concern   August 24, 2021 — Rated 10 out of 10 by J.H. Your TruGreen Branch
What do you like about our services?

Antonio T came on time, helped me diagnose the issue and provided valuable advice on what to do next. I am very satisfied with his professional knowledge and trustworthy attitude.

Report a concern   August 24, 2021 — Rated 10 out of 10 by R.H. Your TruGreen Branch
What do you like about our services?

Johnnie Chow performed my service today and did an exceptional job. He always provides valuable and informative information regarding the success of my lawn.


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