Customer Testimonials
tech are on time and confirm their activity (job).
Prompt and attentive
Really helped my lawn.
My yard has never looked better!
Applications are applied by caring personnel who show by their actions they are responsible associates.
Our techinical specialist, James Smith, is the best: extremely knowledgeable, polite, efficient, listens to our concerns and offers remedies. It's a real pleasure having him as our specialist.
James Smith (28073) was the tech responsible for me joining TruGreen a few years ago. His consultative selling of lawn services is the reason I have remained with TruGreen. He has continuously advised me on watering, mowing and other tips to keep my yard green, especially during the heat of Virginia. He is always available for a service call, even though we rarely need
additional service.
Other companies have advertised and even quoted services less expensive, but the quality I receive from James is worth every penny spent. My lawn agrees with my assessment!!!!
Appointments on schedule. Treatments are appropriately applied. Technicians answer questions on products and applications and much more.
Our specialist is:
Steven Colwell - 2203
He is very courteous and efficient.
The appearance, courtesy, and professionalism, and the explanation about the job and purpose were rendered on initial greeting.
FANTASTIC
They come when they say they are coming also they do what they are supposed to do I know by next Year my yard will be weed free and I can work on watering
no weeds
love the good services
the notification of when the Tech is scheduled.
the most important item to me is the fact that I HAVE HAD THE SAME TECH "First name removed" for a long time. to me this is a big plus as he knows my yard, when you change techs often you and I lose the personal touch and the knowledge that the tech know about my yard, each lawn is different, there is no such thing as a generic lawn...
The techs seem very professional and knowledgable and patiently answer any questions I have. Our lawn has never looked better.
All work is done quickly and efficiently as scheduled. I appreciate the pay in advance discount, so that I am not inundated with bills all year.
The yard, as well as trees and shrubs, do well, and effort on our part is minimal.
Thank You.
Results
Professionalism
Responsiveness
James Smith went out of his way to get our brown patch treated. This was greatly appreciated after we struggled to get any answers through the communication set up you have.
I have seen results from the service. You are prompt and ready to repeat if there be a problem.
Loved having the same rep each time....but now Robert no longer services our area....we will see how it goes. We really miss him - so friendly and knowledgeable!!
Our yard looks very good except for the involuntary violets. Tru Green is doing a nice job, but we do a lot also!
Prompt and courteous.
Consistency
we have a beautiful lawn with no weeds. I do however have some brown spots.
manager goes above and beyond expectations and saved my yard from being a disaster
Yard looks great
Very prompt and reliable service the really works for us, thanks.
Gives me time for other things, all I want to do with the lawn is cut and edge thanks!
Very happy with the service. The tech is very knowledgeable and dedicated to taking care of the weed issues that I have.