TruGreen
106 Executive Drive
Sterling
VA 20166
United States

Customer Testimonials

Report a concern   June 16, 2020 — Rated 9 out of 10 by Lalit Chirimar Your TruGreen Branch
What do you like about our services?

professional and client-oriented

Report a concern   June 15, 2020 — Rated 9 out of 10 by J.B. Your TruGreen Branch
What do you like about our services?

I am anxious to get the mosquito control started as soon as possible. I already signed up for it and paid for it but no action to date. Thank You.

Report a concern   June 13, 2020 — Rated 10 out of 10 by J.V. Your TruGreen Branch
What do you like about our services?

Since the service is usually done when I am not home - I got a chance to see it end to end.
Techs are professional, respectful and unhurried. They pay attention to detail and service.
All I see the auto pay bills but now I got what I am getting for it.
I will continue to renew and recommend to neighbors (like I did when new owners moved in next door. Thank you.

Report a concern   June 12, 2020 — Rated 10 out of 10 by J.N. Your TruGreen Branch
What do you like about our services?

Technicians are knowledgeable and friendly. Lawn looks great. Karl and Jacob did a great job. Appreciated that they were very respectful of our property.

Report a concern   June 11, 2020 — Rated 10 out of 10 by A.D. Your TruGreen Branch
What do you like about our services?

He was courteous , friendly & efficient. He introduced himself & let me know what needed to be done & replaced. When finished he let me know.

Report a concern   June 11, 2020 — Rated 10 out of 10 by T.R. Your TruGreen Branch
What do you like about our services?

the lawn care specialist proving care for our lawn Is outstanding James Hofmaster.

Report a concern   June 11, 2020 — Rated 10 out of 10 by A.N. Your TruGreen Branch
What do you like about our services?

Service is always timely. And a treatment summary left on the front door.

Report a concern   June 10, 2020 — Rated 10 out of 10 by L.K. Your TruGreen Branch
What do you like about our services?

Carl always does an excellent job on explaining the services that were performed that day. We really appreciate all of his advice on getting our lawn in shape.

Report a concern   June 10, 2020 — Rated 10 out of 10 by R.M. Your TruGreen Branch
What do you like about our services?

Lawn looks great.

Report a concern   June 9, 2020 — Rated 10 out of 10 by M.S. Your TruGreen Branch
What do you like about our services?

The yard looks great!

Report a concern   June 9, 2020 — Rated 9 out of 10 by S.J. Your TruGreen Branch
What do you like about our services?

I like the service, my lawn looks great!
Only I send emails and don't get a response. I need crabgrass treatment, please.

Report a concern   June 9, 2020 — Rated 10 out of 10 by A.S. Your TruGreen Branch
What do you like about our services?

This is a request. I would like the service person to knock or ring our door bell when they arrive. I don't need to talk with them, but I'd like to observe what they are doing.

I don't know why that would expose anyone to the virus.

Report a concern   June 9, 2020 — Rated 9 out of 10 by Robert Martinage Your TruGreen Branch
What do you like about our services?

Service occurs as scheduled and the work is professional. I like the heads up texts/emails about when the truck will arrive. But most importantly, the treatments seem to be working. In the several years long battle between weeds and grass, the latter finally appears to be gaining the upper hand. This fall is aeration and seeding...I'm very curious to see how the lawn looks in the spring.

Report a concern   June 6, 2020 — Rated 9 out of 10 by B.A. Your TruGreen Branch
What do you like about our services?

Carl Davis is a real professional. He not only took time to explain everything in great detail about each application, but also helped us understand what to do with our grass maintenance, our yard maintenance over the fall and winter, and also how the increase mushroom growth where a tree root system is - is a sign that our treatments and plans are working.

He was great.

Report a concern   June 4, 2020 — Rated 10 out of 10 by L.B. Your TruGreen Branch
What do you like about our services?

I want to acknowledge Paul Morton. He is my sprinkler rep. His communication and customer service is outstanding.

Report a concern   June 3, 2020 — Rated 10 out of 10 by N.B. Your TruGreen Branch
What do you like about our services?

My lawn is looking great. You did a great job on the weeds and the feeding. However, I have
Brown Spot is a few areas and the last treatment did not mention use of fungicide. Please address the Brown Spot.
Thanks
First name removed

Report a concern   June 3, 2020 — Rated 9 out of 10 by Valerie Ashley Your TruGreen Branch
What do you like about our services?

I gave a 9, a very good rating, based on the young man who was here today. He was very nice and polite. His name is Dean Lawson from the receipt he left. We would like it if he was our regular service person. Seemed very knowledgeable too!

Report a concern   June 3, 2020 — Rated 10 out of 10 by Doug Munger Your TruGreen Branch
What do you like about our services?

The grass for our church and school is beautiful! TruGreen is always doing their best to provide top notch service to us. I have nothing but good things to say for everyone!

Report a concern   June 2, 2020 — Rated 10 out of 10 by E.A.M.L. Your TruGreen Branch
What do you like about our services?

my trees look great.

Report a concern   June 2, 2020 — Rated 10 out of 10 by L.S. Your TruGreen Branch
What do you like about our services?

Best prices, reliable service, and easy Automatic payment options. I do, however, wish it were easier to text or engage with requests online/by phone.

Report a concern   June 2, 2020 — Rated 9 out of 10 by O.F. Your TruGreen Branch
What do you like about our services?

Product has not been down long enough to assess impact on the lawn. Service man was polite and seemed knowledgable.

Report a concern   June 2, 2020 — Rated 10 out of 10 by T.S. Your TruGreen Branch
What do you like about our services?

My yard looks great after two years....the timeline I expected!

Report a concern   June 2, 2020 — Rated 10 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

The main reason of course, is the Tech! Thankfully, this year we have a wonderful man named B! Unfortunately, the first time he came we were not home but I observed his tire tracks and I walked around and saw the granules. And yes, I am very particular. And, I was thrilled with what I saw.
Fortunately, this time I was home and thanked and complimented B on his service.
I am counting on B being our Tech from Now on! He is also extremely polite and friendly!

Also...........I resent and HATE the rude intrusive 'notice' from Trudy calling the evening before to announce that service will be the next day and telling us that we don't have to be home. WELL....we want to be home and see the work done. We have spent a lot of $ with Trugreen through the years and not all of it has been good. B, however is what a Trugreen service should be.

To summarize, I want advance notice of service from now on via email would be fine.
And, we are counting on B being our wonderful Tech.

You are most fortunate to have him in your employ.

Report a concern   June 2, 2020 — Rated 9 out of 10 by S.A. Your TruGreen Branch
What do you like about our services?

Informative, reliable and timesaver

Report a concern   June 2, 2020 — Rated 9 out of 10 by S.M. Your TruGreen Branch
What do you like about our services?

It works

Report a concern   June 2, 2020 — Rated 10 out of 10 by J.P. Your TruGreen Branch
What do you like about our services?

I have been very pleased with the outstanding results due to the skilled, personable technicians that treat our yard.

The service today (6/2/2020) was performed by Mr. Dean Lawson. I am very appreciative of his efforts to help protect our lawn from weeds and grubs. This was the second time he has serviced our lawn. He gave me a very good overview of the treatment he provided today and the expected results. I hope TruGreen management continues to assign him to service our lawn in the future.

Report a concern   June 2, 2020 — Rated 10 out of 10 by N.S. Your TruGreen Branch
What do you like about our services?

Continued, professional, timely service and ensuring there are no weeds in our lawn.

Report a concern   June 2, 2020 — Rated 10 out of 10 by J.J. Your TruGreen Branch
What do you like about our services?

Great service. We have contracted TrueGreen for the service many years. Our lawn is green and healthy. They are flexible and will come back for another service if the weed is not under control.

Report a concern   May 29, 2020 — Rated 9 out of 10 by G.G. Your TruGreen Branch
What do you like about our services?

1084-ANTOINNE WILLIAMS was my specialist this week. He did outstanding work. Please thank him.

Report a concern   May 28, 2020 — Rated 10 out of 10 by John Bradshaw Your TruGreen Branch
What do you like about our services?

Personable and knowledgeable technicians. Good product and great service. Always appreciate the written comments left behind (or told to me in person if I'm available) updating me on the lawn and shrub conditions and any pest that I may have. Usually includes suggestions of what I can do to make the conditions better or problems to be aware.


Privacy Policy