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Customer Testimonials
My grass has been green and lush, very little weeding needing
Good technicians. Still having problem with weeds. Trugreen states to wait approximately 3 weeks before noticing any change in weed control, but when I call at the 21 days I am told I cannot have a respray of my yard because it's after 2 weeks.
Need to change your 21 days to 2 weeks for respray. Need to notify your telephone customer service representatives.
David checked the stressed areas and took care of them and gave suggestions to help my yard.
Friendly Techs and on time
Great price for what is offered. Also John Last name removed is an excellent and knowledgeable service technician who does a great job.
if l require additional treatments( as long it is what l'm paying for) they are no charge.
Excellent staff. Knowledgeable personnel that understand their business. Helpful and friendly and always professional.
My grass has looked great since tru-care has been providing their services.
Communication and post service summaries.
VERY PLEASED WITH SERVICE
You do your job and keep me informed on what you have done.
Techs are good. Do a good job.
On time
Knowledge and expertise
David Bailey was knowledgeable and answered my wuestions.
It is solving my lawn problem
Trugreen is very responsive and attentive. New issues are prompted taken care of.
If you want a nice lawn Tru Green ChemLawn is the best choice!!
First of all, this survey was a result of phone interaction. Trudy called to tell me my service was scheduled for Wednesday, and while attempting to reschedule it I was connected to a young lady named Darinesha. I would like to commend her for being smart, polite and professional.
She took care of my problem quickly, but she warmly explained what she was doing so that I felt totally at ease while she worked. This is how customer service is supposed to work.
Another reason for the “10” rating is the friendly professionalism of my regular technician, Scott. If not for Scott, I probably would not be still using TruGreen. But he has been my technician for over 10 years, which is another factor in why I like and highly recommend TruGreen to my friends and neighbors - continuity. I’ve tried other services (and had other types of services like pest control) and they all had such employee turnover that the technician servicing my property would constantly change. I never knew who was coming, of if they would do a good job.
NEVER have had that problem with TruGreen, and as long as I never do I will keep using TG.
Very satisfied with the service technician Genaro Banda provides. He is courteous, listens and has my yard looking great. He is thorough in his application of chemicals and I know he provides excellent service.
The service personnel that I have had Scott and our current new service man are efficient communicated well and do an outstanding job
Everything and the young man does a great job.
Timely service
We are always notified in good time when they are coming. Work is done well and efficiently. Grass is greener!!
Just what I need.
I like the notifications. The technician (New to my yard ) very nice . Although he did not have a card on him. Very knowledgeable and nice.
Im a small time Lawn Maintenance business owner with approx 25 customers. I suggest you guys all the time. Cinch bug season is upon us . And i would like contact info and literature so i can inform my customers.
Having a large amount of customers do you have any suggestions for me so i dont carry these rascal's to other lawns?
Feel free to call me Phone number removed
My grass looks greener,
thick, and plush. I thought I had to replace and add lots of soil to it before but all I have done is have TruGreen referilize regularly. Very please I recommend TruGreeen!9
I like the weed control and fertilizer that greens up the grass.
It keeps my trees and shrubs from mold, parasites that chew on leafs and bark, and my trees are healthy
Prompt and courteous.