Customer Testimonials
very responsive in addressing and working with the customer
The gentleman who did my lawn this time did a great job. He didn't skip places that were hard to get at. He put on a good application, not like others have done in the past
Timely, efficient, & courteous.
But would like a repair on Guy wire post that was damaged during one application.
You tell us when you are coming and you do what you are supposed to do. We can always count on you and like the written report that is hung on our door.
I like the discounted yearly Contract. Also the notification of service with tracking accuracy and keeping spray off windows.
My scrubs Are Thicken it up, looking more fuller. There’s no gaps between shrubs. Also, the burning bushes are looking good, as always. And the young man that you send to treat the bushes and shrubs does a good job always. Also he sprays the vines, that’s on the side of the driveway. And they are looking good
It has improved the look of our lawn.
The technician Alejandro Elias was very helpful and answered all our questions.
Technician "J" was very helpful!
Service was great.
we like that we are informed when our yard will be treated - our yard looks very nice
Dead simple, great communication, easy rescheduling. My lawn was a wreck when we bought the house and after several months of trying to get it back in order I gave up. Very happy with the service and all of the service providers who have come to our home have been great. Was out of town this last time and when we returned I checked the gates to make sure they were latched before we let the dogs out. All gates were latched and they even made sure to put the carabiner on the latch (we forgot before we left). That extra attention to detail is very appreciated.
All of my shrubs, along with my lawn have done very well while under the care of Trugreen. I would be happy to refer others to your company’s care
I like that when i called to remind technicians to do backyard as well as small front yard, Customer service got right on it. I was NOT happy that i had to wait on hold for about one hour.
Service techs need no interaction from you and do a very professional job and respect your property. The link sent in a text message with live update of arrival time is very accurate.
Honest always let me know when they’re going to be here and what they’re going to be doing
I feel like there are still a lot of weeds in the backyard.
Along the driveway to the barn.
The grass looks limp. I feel like throwing straight Nitro add it is not the solution.
Something needs to be done. The lawn is not thick
Lawn has made great improvements.
On Time
Good service , nice employees and my lawn looks good and that’s difficult.
timely andeficient.
My grass always looks nice. Right now there is some crabgrass.
They do their job and give me a reminder call when they will be at my home.
The local branch in Lansing Michigan - managers are doing it right. Call center that things drift to is horrible. Much better if local units answered direct calls if possible. Call center people have limited resources to help and a few try to bluff through issues. All are very polite but when upset when calling anyway I want quick response and action not 1-2 days and a manager may call back. That is poor customer service. Again not the issue when dealing locally, they have their processes together and help.
It’s convenient and I know when you’re going to show up
Very happy with my service, the tech who came out was great
Timely, reliable, thorough.
That the reps call there clients periodically to tell them about specials... Even tho I had a rep calle about doing irrigation with a nice price special but never bothered to calle back
The restoration of my lawn! The scheduled services. The willingness to make sure that what’s applied is working or will repeat. The majority of those performing the service have been pleasant and professional. Thank you!
The service was professional and they service people were informative and friendly.
joshua,,, is employee and does excellent job
thank you,donato