Customer Testimonials
Timely and professional. Knowledgeable employees!!!!
I like it that I don’t have to be present for the applications to be administered. I do wish instead of spraying on fertilizer dry fertilizers we’re used.
I thought that the two tech went too fast and missed some spots when they were arriatety
my lawn then they didn’t come talk to me before leaving I had questions and even called office and let them know what they didn’t do I didn’t see any seed that they were to do also.
Cooperation
Saves me time.
Reliable
Professional & efficient work.
Jerry is the best! Eager, knowledgeable, and friendly. I’m VERY satisfied!
Courteous, asked the right questions, then proceeded to do the job.
We are updated on when to expect you and what will be done. We have small children around frequently and appreciate the “warning”. Workers are quick and efficient. When and if we see them to talk to they are pleasant and knowledgeable
Prompt
Good communication between technicians and customers, ahead of time of service.
I’m disappointed in the number of weeds we have in the major portions of the yard.
We purchased every service available in advance.
I also have asked technicians not to knock on the doors, aggravating our dogs.
Please send some out to inspect and reapply our lawn.
Interacting with the technicians that come out so I understand the process involved and expectations going forward.
Effectiveness, Diligent employees. Willingness to return for touchup if needed.
My lawn looks amazing
Both of the techs doing the yard this year are on time,friendly, and do a complete and thorough job without myself having to keep on eye on them. They are the reason we are still with tru green, if the service this year was like last years with multiple techs who did crappy work incomplete, missed spots and required me to constantly train and keep on eye on them to get what we paid for I would have cancelled my service,
Cudos to Jonathon and Craig they are providing the service and communication and represent your company in the fashion you advertise. They deserve recognition for their efforts to keep us the customer happy and willing to sigh on for next year.
Can depend on you
The people working there are very nice-- they get here and get the job done, no playing around also the products (don't no what products they use but they work great!!
The treatments
Promptness
It is greatly appreciated when the person on site calls and explains the procedures. I believe it's a customer service must.
You maintain your calendar of applications, have been customer for several years
Appreciate the work done
Text updates which are really helpful. Our tech is the best. We appreciate what a great job he does.
Service is great, have not had any problems. Service rep was very friendly and explained what he did to the lawn and gave future advice for my lawn. Great company.
Weeds are largely under control. However, would you please remember to treat the septic mound area across the street from the house. There is a note in my file to make sure that a flag is placed there after treatment so I know that area was treated. The last time you were out I am not sure the septic area was treated because there was no flag there. Thank you...otherwise, nice work!
Good communication!
Price and the fact that you will negotiate. What I did not care for is when I was auto-renewed at a HUGE increase.
Jeremy provides great service
I am satisfied with the way my lawn is progressing. After every application the lawn has that emerald green color and looks great. Also, the True Green associate that cares for my lawn has been very good as he always takes time to answer any questions I have. Overall I am happy with my True Green service and would definitely recommend this company to family and friends.