TruGreen
4875 Carpenter Road, Suite A
Ypsilanti
MI 48197
United States

Customer Testimonials

Report a concern   September 7, 2022 — Rated 9 out of 10 by L.L.C. Your TruGreen Branch
What do you like about our services?

Our grass looks great. The only problem we had was that we had some grubs and we thought that the lawn had been treated for grubs.

Report a concern   September 2, 2022 — Rated 10 out of 10 by Pragma Properties Marv Hawbaker Your TruGreen Branch
What do you like about our services?

Weed control seems to be effective, all good. Thanks.

Report a concern   September 1, 2022 — Rated 10 out of 10 by S.Z. Your TruGreen Branch
What do you like about our services?

Reminder messages when coming, good service when talk to reps, good service to programs I purchase

Report a concern   September 1, 2022 — Rated 9 out of 10 by J.J. Your TruGreen Branch
What do you like about our services?

Good price. Good results. When I had an issue company was responsive.

Report a concern   August 28, 2022 — Rated 10 out of 10 by Tom Kasefang Your TruGreen Branch
What do you like about our services?

Kelly Mitchell is alway courteous and professional
Economical and my yard looks great

Report a concern   August 25, 2022 — Rated 10 out of 10 by Jose Lopez Your TruGreen Branch
What do you like about our services?

Always on schedule.

Report a concern   August 25, 2022 — Rated 10 out of 10 by M.P. Your TruGreen Branch
What do you like about our services?

.

Report a concern   August 25, 2022 — Rated 10 out of 10 by M.B. Your TruGreen Branch
What do you like about our services?

Always professional

Report a concern   August 25, 2022 — Rated 10 out of 10 by M.R. Your TruGreen Branch
What do you like about our services?

Reliability

Report a concern   August 24, 2022 — Rated 10 out of 10 by G.V. Your TruGreen Branch
What do you like about our services?

Did a good job at getting rid of the weeds in my lawn.

Report a concern   August 24, 2022 — Rated 10 out of 10 by M.F. Your TruGreen Branch
What do you like about our services?

1) Professional and courteous employees.
2) providing real time arrival at home info.
3) Notifying us a day or two ahead of treatment.

Report a concern   August 24, 2022 — Rated 10 out of 10 by S.C.A. Your TruGreen Branch
What do you like about our services?

Quality customer service

Report a concern   August 24, 2022 — Rated 10 out of 10 by R.R. Your TruGreen Branch
What do you like about our services?

Customer’s care

Report a concern   August 24, 2022 — Rated 10 out of 10 by Terri Stoklosa Your TruGreen Branch
What do you like about our services?

Our Lawn Specialist Ryan Livermore is amazing. If he ever leaves, I would have to cancel my program with True Green!!
We have been with you for 35 years now and had a great applicator in the beginning way back in the 1980's. He left and we continued to have problems with our applications, until Ryan, our Hero, saved the day!!
He is polite, charming, attentive, and just knows how to solve the problems. Oh, and did I mention how much pride he takes in doing a great job? His eyes never leave my lawn and he takes his time to make sure I will be happy with the results.
Customer Service is exceptional, too. When I need to call, someone always satisfies me.
Orlandis is a GREAT manager whenever I do have a problem, which hasn't been since Ryan came along.
Thank You True Green for having a few exceptional employees.
Hope you hire more and treat the ones you have with appreciation and respect.

Report a concern   August 24, 2022 — Rated 10 out of 10 by Eric Croson Your TruGreen Branch
What do you like about our services?

This year True Green treated our weeds early and often. That made a huge difference this year. The same about the mosquitoe spray treatment. Best summer in years!

Report a concern   August 23, 2022 — Rated 9 out of 10 by P.B. Your TruGreen Branch
What do you like about our services?

Generallly get good results with lawn treatments. The greatest difficulty is establishing the areas that the customer wants treated. At my previous residence the technician was also treating a large area that was public property and not mine. At current new address I am not sure that the technician knew the extent of areas I wanted treated. Our terrain is hilly and I think a fairly large area was missed. Unfortunately I could not be there when he arrived for first service. I hope to be able to catch up with him for next visit so the correct areas are treated.

Report a concern   August 19, 2022 — Rated 9 out of 10 by J.J. Your TruGreen Branch
What do you like about our services?

Does nice job

Report a concern   August 18, 2022 — Rated 10 out of 10 by M.S. Your TruGreen Branch
What do you like about our services?

Great communication.

Report a concern   August 17, 2022 — Rated 10 out of 10 by Esther V Smith Your TruGreen Branch
What do you like about our services?

I like the fact that your employees are faithful and never miss an appointment. I also like the results that I see on my lawn because of the treatment

Report a concern   August 15, 2022 — Rated 10 out of 10 by S.J. Your TruGreen Branch
What do you like about our services?

our lawn is the nicest and complimented alot -

Report a concern   August 14, 2022 — Rated 10 out of 10 by C.A. Your TruGreen Branch
What do you like about our services?

Austin is very prompt!!!! Recently l had to cancil
2 appointments as l could not keep up with
Removing all the bark from my sickamore
tree which covered the Sheffield ct side of my
Property!!! When Astin came last week to fertilize l was just finishing up removing all the
Bark so he waited at the end of the court so l
Could finish removing the bark!!!! Kudos, kudos,kudos Austin thank you, thank you,
Thank you!!!! Also, the city will not remove
This hugh big tree which is on the boulevard
Of my property and its roots are growing inro the propeety!!!!! Very Unfortunite!!!!
Also, l has to borrow my neighbors compost
Bin which is the largest they and l filled it
Almost to the too….. l need to add mine was
To full to add another piece of bark or leaf….
I hate to complain, however, they have had
To replace the side walks due to the hugh parts
Of the tree growing ……. Thank u again for your
Help Austin and patience!!!!!

Report a concern   August 11, 2022 — Rated 10 out of 10 by D.S. Your TruGreen Branch
What do you like about our services?

My regular person Austin is great. Like the texting notifications

Report a concern   August 11, 2022 — Rated 9 out of 10 by W.G. Your TruGreen Branch
What do you like about our services?

They come pretty dependably and call the day before to give advance notice. I like that very much. I like paying the whole charge once per year with a small bonus for doing that. The grass seems to be doing well and I am satisfied. They leave a note saying what they did and I like that.

Report a concern   August 10, 2022 — Rated 10 out of 10 by S.J. Your TruGreen Branch
What do you like about our services?

Reliable. Notify me each time a service is performed.

Report a concern   August 5, 2022 — Rated 10 out of 10 by John Buns Your TruGreen Branch
What do you like about our services?

The results - don't have any mosquitos!

Report a concern   August 5, 2022 — Rated 10 out of 10 by S.W. Your TruGreen Branch
What do you like about our services?

The way my lawn look and the service agent who come out to apply the treatments are vey professional.

Report a concern   August 4, 2022 — Rated 10 out of 10 by Terry Ramey Your TruGreen Branch
What do you like about our services?

My lawn looks better than I ever did myself. Great job!

Report a concern   July 28, 2022 — Rated 10 out of 10 by B.A. Your TruGreen Branch
What do you like about our services?

Dependable friendly service!

Report a concern   July 28, 2022 — Rated 10 out of 10 by S.P. Your TruGreen Branch
What do you like about our services?

Very prompt and professional. Great communication by email on scheduling/status

Report a concern   July 27, 2022 — Rated 10 out of 10 by D.B. Your TruGreen Branch
What do you like about our services?

So far, very happy with the service.


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