Customer Testimonials
You came back when there was a problem with the grass.
I like the call that is made prior to the visit. My lawn always looks better than others, due to the continuing service. I enjoy the fact of NO weeds in my lawn. Haven't needed any personal dealings this year....so that's good. In the past, you have always been courteous. Keep up the good work.
I just spoke with agent Steven on the phone today as well as yesterday and he was wonderful with being able to reduce my payment to a more acceptable amount. I appreciate all his help and patience with me and he certainly should receive a 10 out of 10 for his assistance. I hope to be able to work with him again when help is needed.
Thanks Steven!**********
Sincerely,
Eunice Last name removed
You do what you say you will do. and on a timelyt basis
You always let me know what you did and how my grass was doing
Results of service , communication concerning the care of my lawn and willingness to satisfy the client🙋🏽
Great maintaining your lawn, a bit pricey though.
I liked the Trudy call reminder that service was scheduled. And when something came up and my appointment had to be cancelled, I was updated and kept informed. My lawn was checked on during the process. I was informed of other products and services (maybe a tad too often -- the mosquito spraying), but I never felt pressured to purchase. Most importantly I liked that the product/service did what it was supposed to, make my lawn beautiful.
After trying two other lawn services with no success, we tried Tru Green. Not only have you solved the crabgrass and clover problem our lawn has never looked so healthy! On the few occasions we needed a second treatment, your company responded in a timely manner.
We have several evergreen bushes that were infected with mites. Again Tru Green suggested a solution for this problem. After the second treatment the web infected bushes showed a noticeable improvement. Thanks to this treatment we will be able to save these 45 year old bushes, not to mention the expense of replacing them.
Your employees are prompt and very respectful of our property, always leave a notice of what they did or if they notice something new that needs to be addressed.
Communication is good. service is timely.
dealing with the neighbor's dogs ran some away. My lawn specialist is not afraid of them. The grass has improved but I still have some ivy weeds
Your staff members are punctual and professional.
You made our yard beautiful, I already got my son Matt Richardson in Lombard to use you.
I was always informed when a technician was coming to my home to service my yard. The technician always left detailed information on what was done to my yard and how to continue the care of my yard.
Tru Green's services are much improved, given the care and concern of the individual who cared for my lawn this past season. He was great!
good service, good results, friendly staff and policy of returning for additional applications to lawn if I`m not satisfied. (never had to call for additional applications , however)
You keep to the schedules, your techs are friendly and professional, they never hesitate
to make the time to talk to me about the services or the state of my lawn/shrubs AND (best of all) my property looks great!
My grass and weeds are being taken care,and
the grass is healthy
Dependable and good results
Period notification of service r.
My grass looks great and always friendly service!
Very good results.
Very polite, friendly and neat,,,,
Tech was very helpful in answering questions and tool time to explain the benefits of the services provided.
The lawn technician very knowledgeable and takes time out to explain the application he’s doing for the day.👍
Specialist Alejandro Diaz has been very helpful and informative all season.
Answered all my questions.
I hope that he is my specialist next year.
Andy Last name removed
Most of my lawn weeds are gone.
I feel trugreen tries hard to satisfy their. Customers.
that you stand behind your product and make sure we are satisfied
You were on time and my lawn looked much better which helped to sell my home.