Customer Testimonials
They are prompt and will come back if there's an issue
Weed control, healthy looking grass, and effective service. Satisfied.
Thanks!
My lawn finally looks good.
I would like to ask that the next time someone comes out to spray for mosquitos, please don't put me 1st in line. Alfredo Guzman was at my door at 7:37am, way too early. I would like to be awake for the next visit which should be noted for Aug 1, Sep 1, Oct 1. July is on hold. Please make certain that I am on the schedule for these 3 dates.
M. Moid was most helpful in identifying
A Mite Gall problem one of my plants had. He took corrective action and was very knowledgeable about my plants in total. Branch 5806
I have had this service for many years. I call if there is a problem and immediately it is taken care of. I do need to let the service know this time my gate was left open. I have two dogs. When I noticed the big dog was not coming in I searched the yard and found the gate open and he was across the street. I was lucky because he came when I called him. If the little dog got out he would run away. PLEASE do not let this happen again. THAT IS WHY I HAVE A GATE TO KEEP MY DOGS IN THE YARD WHERE IT IS SAFE.
Your personel and the results
I like my Service Technician, Eddie Lopez. He gives me full details what he's doing and asks if I have any questions or concerns about my lawn. He provides excellent customer service.
You are the complete opposite of Green Tee. I get through on the phone, you are professional, you return calls, my lawn looks great. I had them for years and my yard suffered and I was constantly arguing with them. Never have any issues with TruGreen.
The lawn is looking good and there is no problem. I called the West Chicago office because I thought I had signed up for tree spraying again. The girl claims I did not and when I tried to set a date for the trees to be sprayed she said "cant do it till July" and that was the end of the conversation! After using True for many years this left a xxx in my mind.
Name removed
Professional, courteous and speedy.
Notifications by phone of what day services will be performed. Feedback on door hanger. Extra service visits if needed. The reaults i have gotten last year amd this year.
Easy. Worry free. And the results are there.
I like that it’s very simple for me - meaning that it gets done with no bother to me.
Ever since we started last year our yard looks beautiful!
Everything
My dandelions disappeared.
Always polite and thurough. Curtesy call to let me know when coming. Flexible to my schedule. Lawn is weed free. If something not to my liking they will come back to satisfy.
When we were late in starting up service Tru Green was able to start up in just few days.
TruGreen is customer service oriented! When I submitted my previous survey several weeks ago, I stated that it would be good to have more information about the things that the tech noticed and did during his visit. A couple days after submitting the survey, Lisa Bangert followed up with a phone call and voice message and wanted to assure me that TruGreen values me as a customer and thank me for my input.
When Geart Bakker did the service on May 24th he provided the detail I was looking for! TruGreen provides good, reliable service but it's even better to know that Geart made recommendations and took steps to resolve issues.
I appreciate your service and attention to detail!
As of now the weeds are under control.
Professional, helpful and knowledgeable associates.
Customer service that listens to its customers and has flexible scheduling to allow the best interaction.
They show up when they are suppose too. If you have any issue they will come back out
Yard looks good
It's easy, helpful and a major time savings
they are reliable and do what they they say they did. the pricing is fair.
TruGreen takes care of fertilizing my lawn and I don;t need to worry about doing it myself.
Getting great results. My lawn looks much better since I went to Tru green. Service person are thorough and make sure to ask if you have any questions or concerns.
Usually prompt spraying crab-apples and broad leaf weed killer and fertilizing. Good work helping to save many Ash trees from Emerald Ash Beetles.. Trees seem to be infected but the applications done every two years seem to be helping to save those trees from total destruction.
We are very happy with the product and the customer service.