TruGreen
840 Commerce Pkwy
Carpentersville
IL 60110
United States

Customer Testimonials

Report a concern   April 6, 2021 — Rated 10 out of 10 by R.L. Your TruGreen Branch
What do you like about our services?

I see that a lot of my neighbors have received their first application of preemergence and fertilizer. I have not and my account shows "not scheduled yet" When can I expect the first application? Name removed. Customer NumberPhone number removed339. 4/6/2021. Thank You

Report a concern   April 6, 2021 — Rated 9 out of 10 by W.R.M. Your TruGreen Branch
What do you like about our services?

Convenience

Report a concern   April 6, 2021 — Rated 10 out of 10 by G.T. Your TruGreen Branch
What do you like about our services?

My land stay green all year long.

Report a concern   April 6, 2021 — Rated 10 out of 10 by F.F.H. Your TruGreen Branch
What do you like about our services?

Always listens to ny requested lawn and tree needs. Laura, office, is a great and kind communicator. She is always very helpful.

Report a concern   April 6, 2021 — Rated 9 out of 10 by R.G. Your TruGreen Branch
What do you like about our services?

I have used Chemlawn/TruGreen for 33 years in this house and in a prior home for 12 years. I had issues last year which were resolved by speaking to a district manager. I guess I could say that made me happy.

Report a concern   April 6, 2021 — Rated 9 out of 10 by A.K. Your TruGreen Branch
What do you like about our services?

It gets done on time . The weeds are controlled .

Report a concern   April 6, 2021 — Rated 10 out of 10 by M.L. Your TruGreen Branch
What do you like about our services?

Timely service

Report a concern   April 6, 2021 — Rated 10 out of 10 by J.T. Your TruGreen Branch
What do you like about our services?

Get it done and lawn looks great

Report a concern   April 6, 2021 — Rated 10 out of 10 by B.J. Your TruGreen Branch
What do you like about our services?

Timely and effective

Report a concern   April 6, 2021 — Rated 10 out of 10 by Jeff Everitt Your TruGreen Branch
What do you like about our services?

Very professional !!

Report a concern   April 4, 2021 — Rated 9 out of 10 by C.C. Your TruGreen Branch
What do you like about our services?

I like your service, BUT, I WOULD TO TALK TO YOUR SPECIALIST WHEN HE ARRIVES AT MY PROPERTY.

Please have him talk to me when he's here.

Thank you.

Name removed

Report a concern   April 2, 2021 — Rated 10 out of 10 by D.R. Your TruGreen Branch
What do you like about our services?

Our specialist Scott Danforth was out today to fertilize. My husband met with him to discuss coverage that would be done today. Scott explained what he was going to do today. My husband wanted to be clear of the coverage and Scott did a very good job.
Thank you Trugreen!
Name removed

Report a concern   April 2, 2021 — Rated 10 out of 10 by Robert Zerbicki Your TruGreen Branch
What do you like about our services?

I'm notified as to when I might expect my services to be performed. Applications seem to be thorough. Consideration and respect give to my property.

Report a concern   April 2, 2021 — Rated 10 out of 10 by R.A.S. Your TruGreen Branch
What do you like about our services?

Though

Report a concern   April 1, 2021 — Rated 10 out of 10 by J.C. Your TruGreen Branch
What do you like about our services?

Well done. Jeffrey was extremely helpful in answering all of my questions.

Report a concern   March 31, 2021 — Rated 10 out of 10 by N.B. Your TruGreen Branch
What do you like about our services?

They do what is needed

Report a concern   March 31, 2021 — Rated 10 out of 10 by E.F. Your TruGreen Branch
What do you like about our services?

do a complete coverage when do applications

Report a concern   March 31, 2021 — Rated 10 out of 10 by J.G. Your TruGreen Branch
What do you like about our services?

Hoping to help our lawns health.

Report a concern   March 31, 2021 — Rated 9 out of 10 by D.K. Your TruGreen Branch
What do you like about our services?

The lawn service is fine and the people doing the applications are knowledgeable and efficient.

That being said, I am trying to open up an account to manage my account and pay bills. Two times I called support because I didn't register properly. I was issued a password that was too long and complicated so I tried to change it. I couldn't get it changed because I didn't know my old one that I was issued. I tried to call support and after several minutes waiting, I was told that the wait time was over 3 hrs. I called a second time and that wait was 2 hours. I called customer service and was notified that the account was locked. I was given a password to unlock it that doesn't.

My email address is my user name. If you want to txt my a temporary password or email it, that would be fine. If there is a time limit for the password, do not send it until Tuesday 4/6,

Report a concern   March 31, 2021 — Rated 10 out of 10 by J.G. Your TruGreen Branch
What do you like about our services?

The results

Report a concern   March 31, 2021 — Rated 10 out of 10 by Laurie Doyle Your TruGreen Branch
What do you like about our services?

The guys that do the application

Report a concern   March 31, 2021 — Rated 10 out of 10 by P.B. Your TruGreen Branch
What do you like about our services?

Real good!

Report a concern   March 31, 2021 — Rated 10 out of 10 by T.H. Your TruGreen Branch
What do you like about our services?

Product works well

Report a concern   March 31, 2021 — Rated 9 out of 10 by L.L. Your TruGreen Branch
What do you like about our services?

Compared to other services, I like the fact that you do not drive a big machine around in my yard because we have water issues and that was always a very constricting thing. Nicholas karpinski is a very good technician and I'm pleased with him and hoping that he will stay our technician

Report a concern   March 31, 2021 — Rated 10 out of 10 by G.T. Your TruGreen Branch
What do you like about our services?

It works

Report a concern   March 31, 2021 — Rated 10 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

I feel like they do good job.

Report a concern   March 31, 2021 — Rated 10 out of 10 by A.A. Your TruGreen Branch
What do you like about our services?

Did a great job!

Report a concern   March 31, 2021 — Rated 9 out of 10 by E.I. Your TruGreen Branch
What do you like about our services?

I like having the service man come and apply the weed killer and fertilizer so I don't have to think about it. The past year, it is nice that they have "no contact" because of covid, but when there is an issue with the lawn, I wish the service person would have talked to me about the issues so I could address them. I also do not like your website.

Report a concern   March 31, 2021 — Rated 9 out of 10 by J.L. Your TruGreen Branch
What do you like about our services?

Reliable, professional lawn and shrubbery service! Been using TruGreen for over 30 years.
They do discount for seniors like me.

Report a concern   March 31, 2021 — Rated 9 out of 10 by S.E. Your TruGreen Branch
What do you like about our services?

The convenience and reliable service is a plus.


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