TruGreen
5667 Sandy Hollow Road
Rockford
IL 61109
United States

Customer Testimonials

Report a concern   April 4, 2024 — Rated 10 out of 10 by Eugene Miller Your TruGreen Branch
What do you like about our services?

Joseph came at the assigned time and appeared to do a very thorough job, he was friendly and spoke with us about the service. We were glad to meet him

Report a concern   April 3, 2024 — Rated 10 out of 10 by Eric Thompson Your TruGreen Branch
What do you like about our services?

Edwin N was at our home on March 26. He did a great job. We had a few questions about our service and he was happy to answer them. He was polite and very courteous. I would be happy to have him service my lawn at anytime.

Report a concern   April 3, 2024 — Rated 10 out of 10 by D.S. Your TruGreen Branch
What do you like about our services?

Tru Green calls a day in advance of coming. My yard never looked better.

Report a concern   April 3, 2024 — Rated 9 out of 10 by B.S. Your TruGreen Branch
What do you like about our services?

No issues

Report a concern   April 2, 2024 — Rated 10 out of 10 by R.S. Your TruGreen Branch
What do you like about our services?

Friendly applicators and willing to explain what they are applying.

Report a concern   April 2, 2024 — Rated 10 out of 10 by L.K. Your TruGreen Branch
What do you like about our services?

They follow online instructions, they are diligent in keeping the gate locked and discuss concerns.

Report a concern   April 2, 2024 — Rated 10 out of 10 by P.S. Your TruGreen Branch
What do you like about our services?

had service completed on 04/0/24 by your technician, Jeffrey Jackson. What an asset to your company! I was having a difficult day at a local merchant and when I arrived home, I noticed that Jeffrey was completing my application, I saw him actually get off the machine that he was riding on and picked up some trash that was thrown in my yard between the road and my property. I live in a rural area and people tend to dispose of their plastic cups and food wrappers. I could not believe my eyes that he took it as his job to not only treat my yard but also clear it of debris. That day was very cold and getting windy and he still took the time to do that! What a wonderful thing to do!! He quickly changed the nasty attitude that I had earlier from my bad experience at the dealership and replaced it with joy. He made my day so much better. Again, what an asset to your company!! Thank you, Patricia J Last name removed

Report a concern   April 2, 2024 — Rated 10 out of 10 by P.S. Your TruGreen Branch
What do you like about our services?

I had service completed on 04/0/24 by your technician, Jeffrey Jackson. What an asset to your company! I was having a difficult day at a local merchant and when I arrived home, I noticed that Jeffrey was completing my application, I saw him actually get off the machine that he was riding on and picked up some trash that was thrown in my yard between the road and my property. I live in a rural area and people tend to dispose of their plastic cups and food wrappers. I could not believe my eyes that he took it as his job to not only treat my yard but also clear it of debris. That day was very cold and getting windy and he still took the time to do that!
What a wonderful thing to do!! He quickly changed the nasty attitude that I had earlier from my bad experience at the dealership and replaced it with joy. He made my day so much better.
Again, what an asset to your company!!
Thank you, Patricia J Last name removed

Report a concern   March 31, 2024 — Rated 10 out of 10 by James Pomerene Your TruGreen Branch
What do you like about our services?

Always great service and punctual.

Report a concern   March 28, 2024 — Rated 10 out of 10 by J.R. Your TruGreen Branch
What do you like about our services?

The tech (Joseph Torres) that did my service was great. Yesterday was garbage day so a ton of garbage had blown into my yard. He started picking it up even after I told him that I would rush around and pick it up so he could start spreading the fertilizer.

Report a concern   March 27, 2024 — Rated 9 out of 10 by D.U. Your TruGreen Branch
What do you like about our services?

Easy to deal with, reasonable prices, do a pretty good job

Report a concern   March 27, 2024 — Rated 10 out of 10 by M.S. Your TruGreen Branch
What do you like about our services?

Good communication with customers

Report a concern   March 26, 2024 — Rated 10 out of 10 by W.D. Your TruGreen Branch
What do you like about our services?

Your tree care services have been very beneficial to my evergreens over the the past several years.

Report a concern   March 26, 2024 — Rated 10 out of 10 by Dave Joslyn Your TruGreen Branch
What do you like about our services?

Reliable

Report a concern   March 21, 2024 — Rated 9 out of 10 by F.R. Your TruGreen Branch
What do you like about our services?

it always comes on a scheduled time.

Report a concern   March 20, 2024 — Rated 10 out of 10 by Chuck Hart Your TruGreen Branch
What do you like about our services?

On time. Billing is correct. Excellent results. 3rd year.

Report a concern   March 20, 2024 — Rated 10 out of 10 by P.W. Your TruGreen Branch
What do you like about our services?

I like the constant communication as to when applications are going to be applied and for what reasons. I also very much like the follow-up after said applications have been applied.

Report a concern   March 20, 2024 — Rated 9 out of 10 by S.L. Your TruGreen Branch
What do you like about our services?

my weeds are kept under control

Report a concern   March 20, 2024 — Rated 10 out of 10 by J.W. Your TruGreen Branch
What do you like about our services?

The service is generally on time. This has improved over the last three years.

Report a concern   March 19, 2024 — Rated 9 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

Courtesy

Report a concern   March 19, 2024 — Rated 10 out of 10 by Penney Manley Your TruGreen Branch
What do you like about our services?

Always very nice

Report a concern   March 13, 2024 — Rated 10 out of 10 by S.L. Your TruGreen Branch
What do you like about our services?

I like that you send text messages out before the technician arrives, that way I can speak with him/her when they are at the house.

Report a concern   March 13, 2024 — Rated 10 out of 10 by W.A. Your TruGreen Branch
What do you like about our services?

friendly staff.

Report a concern   March 13, 2024 — Rated 10 out of 10 by L.H. Your TruGreen Branch
What do you like about our services?

The notifications, professionalism, courtesy and friendliness of technicians.

Report a concern   March 13, 2024 — Rated 10 out of 10 by R.R. Your TruGreen Branch
What do you like about our services?

Come in and get it done and if I need reapplying, they do that

Report a concern   March 13, 2024 — Rated 10 out of 10 by J.H. Your TruGreen Branch
What do you like about our services?

Service was performed as expected, your personnel do a good job thanks.

Report a concern   March 12, 2024 — Rated 10 out of 10 by K.W. Your TruGreen Branch
What do you like about our services?

Lawn never looked as good. Had some weeds last year.

Report a concern   March 12, 2024 — Rated 10 out of 10 by G.P. Your TruGreen Branch
What do you like about our services?

Knowledgeable and kind. We love Jason. Yard looks amazing!

Report a concern   March 6, 2024 — Rated 10 out of 10 by R.H. Your TruGreen Branch
What do you like about our services?

Prompt, professional and effective!

Report a concern   November 15, 2023 — Rated 10 out of 10 by C.G. Your TruGreen Branch
What do you like about our services?

They are very dependable. The techs come regularly between 4 and 6 weeks and I am notified the day before so that we can have the yard ready. The products they use seem to be fine and the techs are always willing to answer questions and make suggestions. For years, I took care of spreading the seasonal applications of fertilizer, but now that we're older and have a larger yard, I can't do all the work. I think TruGreen seems pretty expensive, but I know it's competitive with other lawncare companies.


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