Customer Testimonials
Professional and polite employees.
Your lawn products are very good and your personnel are polite and professional.
They did a fantastic job this year
Listen to my needs
They do a great job on my lawn.
Overall, your services are good and if there is miscommunication on what the customer expected and what TruGreen delivered, it is resolved satisfactorily almost immediately. However, I am not happy with results from the "grub service". The moles within my lawn seem to be just as active after the grub application as they were prior to the service. Your quick response has been "moles eat more than grubs which includes insects, etc." and my response to that would be "why would your application not include service to address exactly that?" I have heard the same complaint from several other TruGreen customers and it just seems as though someone would have been able to address this issue better.
Always there
Notification I receive before and after treatments. Also, the courteous team members and staff. If weeds come back they come back and take care of it. Lawns looking good.
What I like about True Green as I know what is going on they communicate to me when they’re coming it was services they have done
My grass is looking so much better.
I like being given a time our True Green guy will come. Guys are always polite.
Very good service
When you started you were doing great job now you skipping half of my lone always back not being done other wise I’m satisfait
Very happy with the service. The help is always informative as to the service being performed.
consistent and timely
Prompt, courteous technicians
The service is always great. I have been a customer for many years and have recommended it to many of my friends who do not live in my neighborhood.
Friendly service techs. Responsive tech support. Treatments we are assured will work.
Lawn looks great. Our lawn care professional is very helpful, friendly and cooperative.
How many treatments have you done to trees and bushes?i
Service is good keep doing what you are doing
I like the beautiful way you operate. It is a luxury but well worth it.
Pay once and I'm done for the year. You take care of the rest.
I never had an issue with my lawn.
It's easier physically for a senior women to have someone do the lawn. I don't have to call each time; you have it on a schedule.
I don't have to figure out what products to purchase. Your company knows fertilizer and weed and insect control.
Steve, the service person who does my trees and bushes, is respectful, kind and listens to my concerns. He is knowledgeable and explains things to me.
My only concern is the cost.
On time and when you come out. I want the basic treatment for my lawn care. I am strict budget and my husband is very sick. Thanks for your service.
Technicians are always polite and go beyond duties. If any issues do arise or billing issues customer service handles them well.
Everyone that comes out are very nice and professional. Explain what they are doing.
Reliably and quality
The convenience of a weed free lawn