TruGreen
9171 Louisiana
Merrillville
IN 46410
United States

Customer Testimonials

Report a concern   October 11, 2022 — Rated 10 out of 10 by Apartment Building Your TruGreen Branch
What do you like about our services?

The convenience of a weed free lawn

Report a concern   October 11, 2022 — Rated 10 out of 10 by K.L. Your TruGreen Branch
What do you like about our services?

Professional and polite employees.

Report a concern   October 11, 2022 — Rated 10 out of 10 by Margaret Sheffer Your TruGreen Branch
What do you like about our services?

Your lawn products are very good and your personnel are polite and professional.

Report a concern   October 11, 2022 — Rated 10 out of 10 by S.M. Your TruGreen Branch
What do you like about our services?

They did a fantastic job this year

Report a concern   October 10, 2022 — Rated 10 out of 10 by A.E. Your TruGreen Branch
What do you like about our services?

Listen to my needs

Report a concern   October 7, 2022 — Rated 10 out of 10 by John Kidd Your TruGreen Branch
What do you like about our services?

They do a great job on my lawn.

Report a concern   October 7, 2022 — Rated 9 out of 10 by J.A.S.R. Your TruGreen Branch
What do you like about our services?

Overall, your services are good and if there is miscommunication on what the customer expected and what TruGreen delivered, it is resolved satisfactorily almost immediately. However, I am not happy with results from the "grub service". The moles within my lawn seem to be just as active after the grub application as they were prior to the service. Your quick response has been "moles eat more than grubs which includes insects, etc." and my response to that would be "why would your application not include service to address exactly that?" I have heard the same complaint from several other TruGreen customers and it just seems as though someone would have been able to address this issue better.

Report a concern   October 7, 2022 — Rated 9 out of 10 by P.R. Your TruGreen Branch
What do you like about our services?

Always there

Report a concern   October 7, 2022 — Rated 9 out of 10 by Randy Palmer Your TruGreen Branch
What do you like about our services?

Notification I receive before and after treatments. Also, the courteous team members and staff. If weeds come back they come back and take care of it. Lawns looking good.

Report a concern   October 7, 2022 — Rated 9 out of 10 by C.K. Your TruGreen Branch
What do you like about our services?

What I like about True Green as I know what is going on they communicate to me when they’re coming it was services they have done

Report a concern   October 7, 2022 — Rated 10 out of 10 by S.M. Your TruGreen Branch
What do you like about our services?

My grass is looking so much better.

Report a concern   October 6, 2022 — Rated 10 out of 10 by V.B.B. Your TruGreen Branch
What do you like about our services?

I like being given a time our True Green guy will come. Guys are always polite.

Report a concern   October 6, 2022 — Rated 10 out of 10 by J.F. Your TruGreen Branch
What do you like about our services?

Very good service

Report a concern   October 6, 2022 — Rated 9 out of 10 by G.B. Your TruGreen Branch
What do you like about our services?

When you started you were doing great job now you skipping half of my lone always back not being done other wise I’m satisfait

Report a concern   October 6, 2022 — Rated 10 out of 10 by Julie Nesbit Your TruGreen Branch
What do you like about our services?

Very happy with the service. The help is always informative as to the service being performed.

Report a concern   October 5, 2022 — Rated 10 out of 10 by Michael Maloney Your TruGreen Branch
What do you like about our services?

consistent and timely

Report a concern   October 5, 2022 — Rated 10 out of 10 by Kathleen Elwood Your TruGreen Branch
What do you like about our services?

Prompt, courteous technicians

Report a concern   October 5, 2022 — Rated 10 out of 10 by Vijaikumar Dharla Your TruGreen Branch
What do you like about our services?

The service is always great. I have been a customer for many years and have recommended it to many of my friends who do not live in my neighborhood.

Report a concern   October 4, 2022 — Rated 10 out of 10 by Living Stone Fellowship Church Your TruGreen Branch
What do you like about our services?

Friendly service techs. Responsive tech support. Treatments we are assured will work.

Report a concern   October 4, 2022 — Rated 10 out of 10 by P.P. Your TruGreen Branch
What do you like about our services?

Lawn looks great. Our lawn care professional is very helpful, friendly and cooperative.

Report a concern   October 2, 2022 — Rated 9 out of 10 by V.K. Your TruGreen Branch
What do you like about our services?

How many treatments have you done to trees and bushes?i

Report a concern   October 2, 2022 — Rated 9 out of 10 by Chuck Wilson Your TruGreen Branch
What do you like about our services?

Service is good keep doing what you are doing

Report a concern   October 1, 2022 — Rated 10 out of 10 by Vijaikumar Dharla Your TruGreen Branch
What do you like about our services?

I like the beautiful way you operate. It is a luxury but well worth it.

Report a concern   September 29, 2022 — Rated 9 out of 10 by M.L. Your TruGreen Branch
What do you like about our services?

Pay once and I'm done for the year. You take care of the rest.

Report a concern   September 27, 2022 — Rated 10 out of 10 by B.C.D.C. Your TruGreen Branch
What do you like about our services?

I never had an issue with my lawn.

Report a concern   September 27, 2022 — Rated 9 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

It's easier physically for a senior women to have someone do the lawn. I don't have to call each time; you have it on a schedule.
I don't have to figure out what products to purchase. Your company knows fertilizer and weed and insect control.
Steve, the service person who does my trees and bushes, is respectful, kind and listens to my concerns. He is knowledgeable and explains things to me.
My only concern is the cost.

Report a concern   September 25, 2022 — Rated 10 out of 10 by C.Z. Your TruGreen Branch
What do you like about our services?

On time and when you come out. I want the basic treatment for my lawn care. I am strict budget and my husband is very sick. Thanks for your service.

Report a concern   September 23, 2022 — Rated 10 out of 10 by L.B. Your TruGreen Branch
What do you like about our services?

Technicians are always polite and go beyond duties. If any issues do arise or billing issues customer service handles them well.

Report a concern   September 22, 2022 — Rated 10 out of 10 by H.P.W. Your TruGreen Branch
What do you like about our services?

Everyone that comes out are very nice and professional. Explain what they are doing.

Report a concern   September 21, 2022 — Rated 10 out of 10 by S.B.M.C. Your TruGreen Branch
What do you like about our services?

Reliably and quality


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