Customer Testimonials
Your services have been good with the exception of my lawn service. The yard is spotty and many weeds especially in the back yard. I have overseeded two times this spring but continue to be discouraged with the grass. Please help.
First name removed H. Last name removed
5343 Sedalia Circle
Syracuse, New York
Today I received two services from TruGreen; Shrubs&Trees and Lawn.
This submission is in regards to the LAWN SERVICE:
I watched as your specialist RAHEEN HUGGINS applied todays application.
He was very diligent in assuring every square inch of the lawn received the
coverage. I've seen others in the past take "short cuts" doing similar treatments.
Raheen should be recognized for doing such a commendable job.
Very professional and knowledgeable work completed by the technicians.
Timely, Professional and Effective.
tech polite
I can always count on you! easy
After only one visit (this year), there's not a weed in sight, although I'm surrounded by lawns that are blanketed with dandelions.
Last year I had weeds, even after 3 treatments. It took some time, but I was able to request a free redo, after the third treatment. Nathaniel LaTray (a different specialist) completed both the redo and the fourth treatment. The result was incredible and I'm giving him full credit!
I was so impressed that I requested that Mr. LaTray continue to be my lawn specialist. I was told promises couldn't be made, but they would do their best to honor my request. I was really happy that he was able to complete this year's first treatment and am ever so hopeful that he will be able to continue.
I'm assuming that Nathaniel's supervisor will receive a copy of my feedback.
Thank you!
First name removed J. Last name removed
I was at home when my specialist performed the service. I went outside and asked what was going to be put down today and had a few questions. James Shamiek took extra time to listen to me and genuinely cared about what I was saying. I am a long time customer (30 years) and this guy was the best tech yet. I hope I'm home when he comes next time!
We thought the service was excellent from the girl that did our last treatment.
Great service. Our trees look healthier now.
Applications are timly to the season witch makes them effective.
THE STAFF IS ALWAYS PROFESSIONAL
The service is great, however, I don't think they treated the back section of my lot. I went out and looked for tracks out there, because I thought they finished awfully quick.... and there weren't any. Hopefully, you'll go after the weeds next time. I have a lot of dandelions.
The technician was friendly and informative. He completed his work in a quick fashion and placed the warning placards around the property.
We have liked your service for several years. We are concerned that we had a treatment 8 days ago and still have a lot of bright yellow dandelions.
I have had your service for almost 2 years, and my lawn has never looked better. Very satisfied.
Your technicians are very professional and do not waste time but get right to business servicing your lawn as soon as they arrive.
TrueGreen technicians are professionals who keep our lawn healthy and attractive. They are always happy to share their knowledge about lawns and about how together we can ensure that our lawn remains healthy and beautiful throughout the year.
prompt service, good results
Have always been happy with your service.Have not been satisfied last year. I’m giving the company this year to redeem your quality of service.
Convenient and always prompt.
You are always forewarned when service will be arriving.
I wish to apologize for my previous rating and comment from a service date of April 30th, 2022.
I since then confirmed that the area of lawn that had been overlooked in the past was treated adequately.
Please pass along my apology to the applicator and rate his/her performance outstanding.
Thank you - First name removed.
Professional. But also doesn't listen to customer request such as when they want to cancel service, but still come out to do the service and still charges your cc. Then have to call CS to stop charging you. But still good lawn service.
PAT MURPHY VERY GOOD PROFESSIONAL
HE MADE RECOMMENDATION FOR AERATION AND OVERSEEDING/PLUGS TO THICKEN LAWN .. HOW CAN I GET THIS DONE ????
Great results. I renew annually and this my seventh or eigth year.
very professional, overall great job
Always call before scheduled appointment and very thorough. I’ve been very happy with the results in the look of my lawn
Your service providers are helpful, answer questions and are personable and the result is a nicer lawn and yard
You are very responsible to the environment and you take a significant amount of time to protect your customers property. Your technicians are very professional but very friendly and explain everything that are doing for the customer!