Customer Testimonials
My lawn looks great and very responsive to requests.
I completed a survey like this and expressed some disappointments with the service. I was surprised that a TruGreen representative called quickly and worked to make things right for me. They also called back a week later to ensure I was satisfied. Good job.
We like the workers who try their best to help us. However there was NO ph test. He knocked on our door and asked if we wanted him to spread the lime. What do I know.....that is why we have Trugreen. Now I see that maybe it should have been tested!!!!
Polite & friendly service people
Both service reps that came the last two times were very helpful with tips and explanations. We are new customers, very impressed.
Caleb from branch 5618 was very helpful and answered my questions thoughtfully.
Grass looks great
A nice green lawn/weed free.
Hi! Wondering why my grass doesn't seem to want to grow around my shed? Did this area not get included with the program? I thought it was supposed to. Also - the weeds seem so prevalent in my yard - I realize you did the weed killer application on 04/16/19 and it says to wait 7-21 days to see the weeds curl, and I am seeing some curl, but am curious what's going on.
Thank you,
First name removed
Todd Gehret serviced my lawn today. He was courteous and willing to answer my questions. He is a hard worker and I appreciate his service.
We have only been a customer for not quite a year, but we are very pleased with your service. We feel our yard is looking healthier and so far we have only good to say! Thank you so much for your good service. I would like to also add so far all your workers have been very friendly and seem to do their job well.
Thank you and God Bless you all!
First name removed and Sandy Last name removed
he did a good job in and out pleasant guy
I don't have to do it
Calling to me know when your coming
I only just started so I'm looking forward to a healthy green yard.
Branch 5618. CustomerPhone number removed0028
The young man who serviced our lawn on March 18 saw the creeping vine that has invaded our yard and said that he would work to control it. I really appreciate that.
Pre-pay for a year's service with a discount.
I am satisfied to this point
Th professionalism. The way the lawn looks
No yellow yard always green
Prompt and good service and very good results
We like the basic service that we receive, however we do not appreciate all the phone calls we receive for extras.
I asked a couple questions and i was explained everything perfectly and what to do and expect. However....it would be awesome if James Butterbaugh can come here all the time? As a Senior Customer Rep myself it would be great for him to get to know my yard and how it has been taken care of. This instead of new people that don't know my yard and my needs would be great . I am sure you deal with alot of yards and areas and customer service is the key to keeping your client base. Having James come each time would build a more personal care plan. Unless you have other ideas that moving them around would be more cohesive. Just a thought ...but seriously if I could have James again that would be great.
Rob
Thoroughly great
I like the weed and insect control.
You have always done a great job on my yard ,plants and trees.
Good results. friendly and courteous servicemen.
Everything
Being notified when my lawn will be treated. This is my first season, so I’m waiting to see what the results are. I’m optimistic I will be satisfied.
specialist 80600 Andrew Fitzsimmons was extremely professional and knowledgeable