Customer Testimonials
The person who did my lawn informed me about when pets can go on it, when I can go on it. He also informed me about not mowing my lawn lower than 3 inches, that 3 1/2 was right. He also told me what was put on my lawn and to mow it the next day so the treatment would absorb into the lawn. Was nice to have that info conveyed to me!
Customer service seems to matter
Advance notices very helpful.
Services are performed quickly and efficiently.
Always willing to hear any concerns we might have and address them.
The service representative comes when he/she is scheduled. They do a good job in a reasonable amount of time.
professional and informative plus grass looks great
I like that the technician leaves you with some advice for how to better take care of your lawn.
The main contact on my property the day of the service was impeccable to ensure that his assistant applied the application properly. They spent ample time doing the job correctly.
Consistent treatment
When they’re on point it’s good even though quite expensive
prompt, courteous and timely service
Technician was very knowledgeable and pleasant. He did a thorough job of covering all areas and put out proper caution signage before starting the job.
Prompt, efficient, and our lawn has never looked better.
Lawn looks great
Easy to work with, if you have an issue they will work at fixing it. They come when they say they will and are helpful and polite on the phone.
It is usually timely and does a good job of controlling weeds.
Does not require anyone to be home.
Friendly applicators.
Automatic billing.
CAll before you come. Leave info on what is done. Wish I could contact the local office
The Techs at True Green usually do a great job. The only suggestion I have is scheduling. My street is a 30 house cut-d-sac. In the past week a True Green truck has been on the street at least 5 times. Why not schedule all the true green customers on the street to have a treatment on the same day, savings tech time, fuel, wear and tear on vehicles?
Timely, professional and educational
Responds to my request for a change ofdates
I am notified when you’re coming. If I have any problems, I let you know and they are taken care of.
Good product. Great customer service .
i appreciate the service that you give to the company. Also, I am grateful for the staff in the office who send out the reminders. Which helps me very much because I am not an desk person so, the calls I really appreciate. THANKS FOR ALL THAT YOUR COMPANY DO!!!!!
I am very pleased with the quick response I receive from Laura Fosmire and her team. I have had a few issues in the past which were rectified quickly. Overall, I'm pleased with the service my lawn receives. I would think my lawn is an advertisement for TruGreen. You place your flags after each application. If my neighbors see a beautiful lawn, they are more likely to join.
I like that you come and I don't have to be home. You tell me when you coming, Your also tell me what you are going to do before you do it. My lawn never
looked so good in the spring.
I'm always very nervous about any treatments inside license near my pool. When the technician arrived and knocked on my door, he said that he had read the notes on my account and they were due everywhere behind the fence around the fence but not inside. That was really amazing. Did you guys remember that from last year thank you customer service.
Timely application of the correct lawn and shrubbery/tree product for maximum effectiveness.
The technician is respectful, efficient and thorough.
Our lawn always looks great, with no weeds or dreaded crabgrass.
We have used Truegreene for 20 years