Customer Testimonials
You complete your scheduled work as required and report what was done and what products were used.
Like to receive a bill/invoice by mail and remit by check with your return envelope.
It works. It kills weeds and the grass does well.
Timely and good results.
they are very nice & effective.
We love the flea and tick protection.
I want to give some feedback regarding my Tru Green experience so far. I found my original phone contact with your local associate in Allentown to be good and he explained the various programs very well. I am sorry I do not remember his full name only "James." However, I then received a phone message that our first service would occur the next day but the next day no one appeared!! I called Tru Green and talked with an associate somewhere in TN who said she would have the local Supervisor call to let us know if when he would be making an appearance. Again, no call. This is when I requested a refund of our original credit card payment of $864.73 and indicated I did not want a pre-pay program but would make call for individual applications. Then we received a call on May 9, 2017 that we would received service the next day. On May 10, 2017 at 9:43 AM Alfredo Cruz and Miguel Rivera showed up and serviced our two lawns leaving a very detailed service ticket which I greatly appreciate. We were not home during the application but noticed the temporary signs left on our two lawns.
I want to say that a couple of days later I noticed the weeds were wilting severely indicating that the application which included in addition to fertilizer some powerful herbicides which were clearly doing there job. I am very satisfied the job Rivera and Cruz performed on our 874 and 876 Copella Road lawns. I received a call yesterday regarding my refund request from a supervisor in Allentown, again I do not remember his name as I was cutting my lawn at the time of the call. But the result of this call was I agreed to let the $864.73 credit stand and use this credit to pay for four applications on each of our two lawns.
Again, thanks for a great job by Miguel and Alfredo.
Name removed, 876 Copella Road, Bath, PA 18014
Quality
Please send me a specialist with a driving cart.... I have one acre of land and i don't think a walking person could have the coverage within 30 minutes!?
Service personnel knock on the door to inform me of their plans to apply a treatment on my property.
RESULTS
Mike Hillegass serviced my lawn today. He knocked on my door and introduced himself to me, advised what he was going to do today, very professional and very nice young man. I was pleased with him, he presented himself very formal and professional.
Mellissa is great. If I am home she explains what the service is and results I should get.
attentive to issues, communicative, thorough
I have the best lawn on the block! Applications are timely and effective. This was Kristy's first visit to our property so she made a point of introducing herself and explaining what was being done that day. Very friendly and professional.
For my first years with TRUGREEN my specialist was Jonathan Sanchez. His service was why I continued to have TRUGREEN. He was very informative and polite. Today I had a new lawn specialist, Mike Hillegass, Branch 5721 and he too was very informative and very polite and just a real asset to your company. I am so happy with TRUGREEN and the specialist I have to care for my lawn. (He also had a great cologne on which reminded me of my grandson). As long as you have good servicemen and good products I will be a forever customer. Thank You!
Our lawn in the back yard now looks the best in our neighborhood.
Service men are courteous and professional.
friendly service and courteous staff also if any problems arise you normally address in a timely manner.
Thanks!
Great Job !!!!
Phone calls before service is provided.
Warning before applications, technicians asking if I have questions, being polite and professional
prompt and effective
My grass is better looking than before
Overall timely service and feedback if ant problems.
Technicians are efficient and thorough. Lawn is healthy and has maintained its great look
My lawn has good color and weed free!!!!
Also I feel it has a thick look to it!!
Professional quality ..
If unhappy with the service I just call and have them come back.
Weeds are under control
I like that you give a call before I receive my service. And of course I love my beautiful lawn. I also like that TruGreen does not push services on me that I do not want. I do highly recommend TruGreen Lawn service.