Customer Testimonials
everything
Great service..
they will definitely return if you feel that something could have been done better - no questions asked.
The technicians that do work at our home are always knowledgeable and friendly. We also like the fact that we can reach a manager when necessary which is much faster than leaving messages through customer service.
Your tech was very knowledgeable and willing to hep
Thorough, knowledgeable people doing the service
Professional expert service all around.
Good service
Generally the service person is very helpful with advise and addressing specific requests (which I rarely make). Overall, all is ok.
Great customer service.
It works. Mosquito free all summer 👍
Professional courteous knowledgeable great service have been using them over 20 years service manager is great
if something is not right you fix it immediately. you don't nickle and dime your customers
The team of Brian and Fidel who did the slit seeding were very informative and worked hard to please me. They were concerned about doing the right job for my property, not just putting the seed down and getting out of there. Joe
You are on time!
Your staff is so friendly and mindful
Friendly specialists, thorough process.
Regular visits for services i require makes it easy.
I really like my specialist.
Jordan is super and always acts in the customers best interest! He has a excellent team of techs and every tech speaks highly of him!
All services show up as planned and do a complete job. Everyone is in uniform and pleasant to deal with.
My last tech Mr. JOHN BOOKER was excellent and made sure the job was to my total satisfaction, Mr. JOHN BOOKER even took the time to recheck areas of concern before leaving my property, he was a total professional & gentleman.
Thanks Jordan for maintaining a top notch team under your direction.
Best Always
Vito
My husband cancelled yesterdays service the day prior. When I was pulling up to my home I saw a TruGreen service truck there and was a little upset that my husbands request was not forwarded to the technician. I explained to the driver we had cancelled for that application. His name was John Booker branch # 5915 He said he was unaware and would take of the cancellation. I must say he was very pleasant and very professional and put my mind at ease it would be taken care of.
Just wanted to say that Renard Neal did a great job today. He informed me of the applications he provided and brought to my attention some spots that were receiving too much water. He explained what I should do and even provided the necessary grass seed. When he left he ensured the gates were locked.
I was totally satisfied with his efforts.
Very responsive to customers
All the technicians that come to the house are top notch! Very happy with the service they provide. We're Trugreen needs improvement is from when you call the main 800-number and it trickles down to my local Trugreen office in Farmingdale. There is a major disconnect in communication from one to the other. I had requested six times in a period of over a month to meet a supervisor at my house to walk my property because there was a continuing issue with crabgrass after four repeated treatments.
When I finally met Nicholas at the house he was able to walk me through everything and understood my concerns. Looks like we have a better program going forward for next year. But it should not take me six phone calls to get that for....
John Booker Branch S915 was courteous and thorough.
I like the services. Always know when people are coming and going. Lawn looks great.
Our lawn always looks wonderful. Very pleased with the service.
Phone app. Always know when they will arrive.
Pricing a bit high for the amount of property.
very professional and efficient
scott tucci