Customer Testimonials
Couldn't find "Survey on Customer Service," so I'll use this.
Branch# 5915, customer #Phone number removed149, territory# 008, specialist name William Velez.
Excellent service, all around.
Lawn looks great, full and thick. No work on our part
Results.
We particularly like the way in which you stand behind your work and your rapid response to any problem that we have called you about. We are very pleased to be doing business with a company such as yours. We are also very appreciative of our service person, Louis Martz, who is eager and willing to do what is needed for our lawn to prosper. It is nice to work with some one so conscientious and pleasant. Our lawn is already beginning to perk up under his care and advice. Thank you for your efforts. We look forward to a green and happy summer!
Technicians are always very professional and informational
TOO SOON TO EVALUATE SERVICE---ONLY ONE SERVICE
so far we are satisfied
Staff is knowledgeable, friendly and easy to approach for questions and concerns.
Service is always performed on schedule & good results
Personal touch. The technician always rings our door bell to inquire if we have any questions regarding our lawn as well as inform us of the application being applied on this visit.
Our technician is thorough and courteous. He is always willing to take the time to answer our questions. I am extremely satisfied with the service he provides and would highly recommend
Service person is much better than previous one . Lawn quality is improved .
If there is a problem TruGreen will return and correct it. TruGreen has multiple services to choose from.
That I can always call if not completely satisfied
Everything is GREEN...........GREAT
Very informative and we have seen good results in our front yard
In the past I have recommended TruGreen to some of my neighbors.
Also in the past a referral fee was paid, but after calling T/G, it appears to me that this program is no longer active…..or if it exists presently, it is so cumbersome that people will not try to use it.
I would reinstate it AND make it easy to use as an incentive to gain new customers!
Dependable
You follow up
my lawn technician has my lawn looking great and and answered my questions on my lawn . what i thought were weeds are actually grasses. good to know. taking good care of my lawn
and making it green and lush again. very very pleased with his dedication ,knowledge and concern for my lawn. prior lawn service did not do the job, tru grereen is
I have recommend TruGreen to several neighbors recently. Service is good, lawn looks great.
John Booker provides excellent service, rate him a 10
i am glad they tell us good info about watering and mowing
I had Bryan Smith just complete a job at my home...he was very nice, and very informative about other services and exactly what he was going to do today.. I had special things I asked him to do...I did not watch him all the time, but what I did see he seemed to do what I had asked...Just hope it solves my problems......
The treatments are done perfectly my lawn looks like a carpet!
prior notification is important
Excellent knowledge of lawn care!
easy to enroll and quick response
Was happy that someone followed up on my comment and made plans to make it right.
We are very pleased as our lawn always looks so green and healthy.