TruGreen
8800 Kelso Drive
Baltimore
MD 21221
United States

Customer Testimonials

Report a concern   July 21, 2022 — Rated 10 out of 10 by Nicolas Guzman Your TruGreen Branch
What do you like about our services?

Very good customer service

Report a concern   July 21, 2022 — Rated 10 out of 10 by Linda Hughes Your TruGreen Branch
What do you like about our services?

Service is reliable and effective.

Report a concern   July 21, 2022 — Rated 10 out of 10 by S.L. Your TruGreen Branch
What do you like about our services?

I always get a quick response and any additional services that are needed are handled in a professional manner as well as a timely manner.

Report a concern   July 20, 2022 — Rated 10 out of 10 by B.K. Your TruGreen Branch
What do you like about our services?

I see improvement on my lawn.

Report a concern   July 20, 2022 — Rated 9 out of 10 by M.S. Your TruGreen Branch
What do you like about our services?

Your pricing beats most competitors.

Report a concern   July 19, 2022 — Rated 10 out of 10 by Kenneth Schleicher Your TruGreen Branch
What do you like about our services?

Communication, excellent job keeping lawn looking great. Always notified when you are coming.

Report a concern   July 19, 2022 — Rated 10 out of 10 by H.V.E.K. Your TruGreen Branch
What do you like about our services?

Great service and amazing office staff! Simply the best!

Report a concern   July 19, 2022 — Rated 10 out of 10 by N.V. Your TruGreen Branch
What do you like about our services?

Very reliable service! No complaints from our members and guests

Report a concern   July 14, 2022 — Rated 10 out of 10 by J.P. Your TruGreen Branch
What do you like about our services?

Happy with your services starting another Summer

Report a concern   July 14, 2022 — Rated 10 out of 10 by L.D. Your TruGreen Branch
What do you like about our services?

Job well done !!

Report a concern   July 13, 2022 — Rated 10 out of 10 by M. Your TruGreen Branch
What do you like about our services?

Great communication from Tony and Kim !!!
The attention to detail by the commercial lawn specialists...

Report a concern   July 13, 2022 — Rated 10 out of 10 by Joppa Bible Fellowship Montague Your TruGreen Branch
What do you like about our services?

Great service and good results

Report a concern   July 13, 2022 — Rated 10 out of 10 by P.D.H. Your TruGreen Branch
What do you like about our services?

Services are provided without issue. Representatives are quick to respond to any billing questions or service questions.

Report a concern   July 13, 2022 — Rated 10 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

The technician always shows up regularly on our scheduled times. The lawn looks fantastic

Report a concern   July 13, 2022 — Rated 10 out of 10 by B.A. Your TruGreen Branch
What do you like about our services?

Great service and follow up. Amazing improvement in my lawn over the past 2 years.

Report a concern   July 12, 2022 — Rated 10 out of 10 by N.P.G. Your TruGreen Branch
What do you like about our services?

Great service.

Report a concern   July 8, 2022 — Rated 10 out of 10 by T.B. Your TruGreen Branch
What do you like about our services?

The service is always great, however, on 6/25/22 the technician who perform the service only provided service to my front. I called the same day spoke to a really nice young lady who stated she would set me up to have my back completed and I would not have to pay for the treatment. so when I received my bill yesterday, I was surprised to see my monthy bill the same. I called and spoke to a young man and explained what happened and what the young lady stated he told me because they came out to treat the back that was not free it constituted the bill, I explained when someone says free, its free. he continued to tell me I was wrong, I asked for a supervisor he told me I had to deal with him there was no supervisor for customer complaints for billings. I really hope he is wrong that effects my quality of care for me and what I pay for.
If there is a mistake it may not be corrected. Thank Goodness, I hung up from that man and called back and received Mr. Yau, who listened to my call and adjusted. my bill Thank God for him.

Report a concern   July 8, 2022 — Rated 10 out of 10 by Dawn Mehl Your TruGreen Branch
What do you like about our services?

The lawn always looks good. The technician alerts us when he is on his way so we can put the dog in the house and keep her calm while he is here.

Report a concern   July 7, 2022 — Rated 10 out of 10 by Harry Upton Your TruGreen Branch
What do you like about our services?

The application on 7/6/22 was a re-do of the application on 6/28/22. The Technician who did the 6/28 application did a horrible job. I observed him haphazardly laying the material down and not covering the entire lawn. He was also on his phone while spraying the material. He did not leave me the paper describing what he did so I can't tell you his name.

On 7/6/22, Mr. Isaac Hohman re-did my property. I observed him taking special pains to make sure he had all the required places covered. At one point I spoke to Isaac and he was very respectful, polite and seemed knowledgeable. Isaac performed the job the way I expect it to be done, as a long time TruGreen customer. Upon completion of the application, Isaac placed his facts sheet on my door knob. Please recognize Isaac for his exceptional service.

Report a concern   July 2, 2022 — Rated 10 out of 10 by W.S.J. Your TruGreen Branch
What do you like about our services?

Every service gentleman that has come to do my lawn has been friendly and very courtesy, My lawn looks good ever since chem lawn has been taking care of it.

Report a concern   July 1, 2022 — Rated 9 out of 10 by K.J. Your TruGreen Branch
What do you like about our services?

I don’t have to do it

Report a concern   July 1, 2022 — Rated 9 out of 10 by Veronica Griffith Your TruGreen Branch
What do you like about our services?

Always come when you say you will. Prices are fare.

Report a concern   July 1, 2022 — Rated 10 out of 10 by Francis Mayer Your TruGreen Branch
What do you like about our services?

TruGreen Pest Service is excellent and really controls pests. Our home is a joy to live in now when we first moved in this was not the case but now we hardly see a bug. We can enjoy our patio and yard all year long. The technicians are diligent and leave reports to let you know what they did and warning signs are always put up properly so that family knows where to avoid until a day or so has passed.

Report a concern   July 1, 2022 — Rated 10 out of 10 by L.P. Your TruGreen Branch
What do you like about our services?

The people and their notifications

Report a concern   June 30, 2022 — Rated 10 out of 10 by M.P. Your TruGreen Branch
What do you like about our services?

The employees are professionals and punctual and helpful.

Report a concern   June 30, 2022 — Rated 10 out of 10 by Jo Ilko Your TruGreen Branch
What do you like about our services?

Our lawn hasn't looked this good for years. Thanks Trugreen.

Report a concern   June 28, 2022 — Rated 10 out of 10 by D.H. Your TruGreen Branch
What do you like about our services?

The results

Report a concern   June 25, 2022 — Rated 10 out of 10 by A.M. Your TruGreen Branch
What do you like about our services?

Punctual and let us know what is going on

Report a concern   June 23, 2022 — Rated 10 out of 10 by D.H. Your TruGreen Branch
What do you like about our services?

It works. Our lawn is great

Report a concern   June 23, 2022 — Rated 10 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

I like the way our plants and shrubs look with your treatment plan.


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