TruGreen
521 Edsel Drive
Richmond Hill
GA 31324
United States

Customer Testimonials

Report a concern   March 16, 2023 — Rated 9 out of 10 by K.S. Your TruGreen Branch
What do you like about our services?

I appreciated speaking with Darius Dennis about my lawn care.

Report a concern   March 16, 2023 — Rated 10 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

Account Number 180549
Specialist Shelby Jackson, contacted my upon his arrival (per my request) and informed me of the services he would be performing. I had a question about the service he was going to do and he explained the process clearly to me. I definitely appreciate that level of service.
Thank you, Shelby!

Report a concern   March 15, 2023 — Rated 10 out of 10 by Lonnie Vinson Your TruGreen Branch
What do you like about our services?

Great people and fast service

Report a concern   March 15, 2023 — Rated 10 out of 10 by Lonnie Vinson Your TruGreen Branch
What do you like about our services?

Fast and complete service
Gerell Vance did a great job of answering my questions and was very professional. I would like Gerell to continue to be my lawn technician.

Report a concern   March 15, 2023 — Rated 10 out of 10 by J.P. Your TruGreen Branch
What do you like about our services?

Today I was pleasantly greeted at my residence by Gerell Vance. Prior to completing services, he was prepared to answer my questions and concerns about my lawn. After addressing my questions, he proceeded to service my lawn. He was thorough in completing the form with what he noticed and recommend for my lawn. It is hoped that this young man returns for future lawn service. Thanks.

Report a concern   March 15, 2023 — Rated 10 out of 10 by Doris Wood Your TruGreen Branch
What do you like about our services?

Always on time. Does the job well.

Report a concern   March 15, 2023 — Rated 10 out of 10 by K.T. Your TruGreen Branch
What do you like about our services?

TrueGreen service is always consistent.

Report a concern   March 15, 2023 — Rated 10 out of 10 by Bryce Lewis Your TruGreen Branch
What do you like about our services?

Gerell Vance came to our house yesterday for a weed retreatment. Most of the time, the workers just come out and spray and then leave, but Gerell rang the doorbell and introduced himself and let me know what he was going to be doing. He asked if I wanted the weeds sprayed in front of my house where the flower bed is (it's overgrown with weeds as I've never planted there and it's not part of the lawn) No one had asked me that before and I really appreciated it! He was extremely kind and polite with my kids and sprayed around their sandbox and around our shed in the back that is usually neglected. He's probably the reason we aren't going to cancel our service this summer, as my husband was getting tired of the neglected areas. I highly recommend Gerell and I'm going to keep him as our routine lawn specialist!

Report a concern   March 15, 2023 — Rated 10 out of 10 by J.A. Your TruGreen Branch
What do you like about our services?

Shelby Jackson was very friendly and knowledgeable

Report a concern   March 14, 2023 — Rated 10 out of 10 by D.S. Your TruGreen Branch
What do you like about our services?

Always notified of service, on time & excellent service provided by techs. Lawn looks wonderful.

Report a concern   March 14, 2023 — Rated 9 out of 10 by D.H. Your TruGreen Branch
What do you like about our services?

You take care of the weeds on our property so we don't have to.

Report a concern   March 14, 2023 — Rated 10 out of 10 by D.B. Your TruGreen Branch
What do you like about our services?

Response.
Nick was very polite.

Report a concern   March 9, 2023 — Rated 10 out of 10 by E.M. Your TruGreen Branch
What do you like about our services?

Professional and efficient

Report a concern   March 9, 2023 — Rated 9 out of 10 by D.R. Your TruGreen Branch
What do you like about our services?

My grass is looking good with the treatment of weed going away slowly. Can't wait for future progress.

Report a concern   March 8, 2023 — Rated 10 out of 10 by Rick Lafreniere Your TruGreen Branch
What do you like about our services?

Please schedule Nick Kesler to be my service tech. He does a good job!

Report a concern   March 8, 2023 — Rated 9 out of 10 by P.M. Your TruGreen Branch
What do you like about our services?

Specialist Nick Kesler did an outstanding job yesterday!! I wanted y'all to know. I also, would like to request Nick as my permanent applicator. Please!!

Report a concern   March 8, 2023 — Rated 9 out of 10 by Kathy Woods Your TruGreen Branch
What do you like about our services?

They are always very pleasant to talk to and take care of your concerns fast!

Report a concern   March 4, 2023 — Rated 10 out of 10 by Reck Jeannette Your TruGreen Branch
What do you like about our services?

You already have herd from me and your response was very fast.
You said you will take care of the problem.
Thank you for your very fast response.

Report a concern   March 3, 2023 — Rated 10 out of 10 by David Brissett Your TruGreen Branch
What do you like about our services?

Mr. Nickolas Kesler knocked on my door and greeted me with a smile and explained what he was here to do. He took the time to answer all of my questions to my satisfaction and upon completion of the appointment he provided me with recommendations for how to best maintain my lawn. Nickolas was very courteous and professional. If possible, please assign him to all my future appointments. Thanks Nickolas.

Report a concern   March 2, 2023 — Rated 10 out of 10 by K.M. Your TruGreen Branch
What do you like about our services?

I would like to personally THANK Mr. Chris Williams for his immediate and prompt attention to our yard. Last year, due to constant staffing turn over, our trees, shrubs and yard were in complete distress and we were looking at $10,000 to $20,000 to redo our yard and some shrubs. I contacted Mr. Chris Williams and talked to him personally. Chris IMMEDIATELY got his team out to our property and has followed up with me regarding how my yard / shrubs and trees are responding to our complaints. Chris has given us excellent customer service and we are very pleased that he cares enough to TRY and save us the money involved in replacement of yard / shrubs. Chris is very kind, listens well and is a tremendous asset to Tru Green. We are thankful for his concern and understanding.

Please acknowledge Chris for all the extra effort he has put in regarding our yard and shrubs.

Patrick and Kathleen Last name removed
16 Islanders Retreat
Savannah, Ga. 31411

Report a concern   February 28, 2023 — Rated 10 out of 10 by James Obrien Your TruGreen Branch
What do you like about our services?

Consistent service. Very responsive when I have called in with a concern

Report a concern   February 28, 2023 — Rated 10 out of 10 by Ian Valines Your TruGreen Branch
What do you like about our services?

Chris Petrocchi was very personable I wish he was my guy every time but he did an excellent job !!!

Report a concern   February 28, 2023 — Rated 10 out of 10 by David Wyatt Your TruGreen Branch
What do you like about our services?

I was very impressed by the crew that came out for the first service. Very courteous, respectful, hard working. Took time to answer all my questions.

Report a concern   February 27, 2023 — Rated 10 out of 10 by P.J. Your TruGreen Branch
What do you like about our services?

Polite on time
Excellent service attitude

Report a concern   February 27, 2023 — Rated 9 out of 10 by D.H. Your TruGreen Branch
What do you like about our services?

Service has been great. Need to let my service people not to put preemergence down since i just had the yard seeded .

Report a concern   February 24, 2023 — Rated 10 out of 10 by Terri Floyd Your TruGreen Branch
What do you like about our services?

Nickolas Kessler was here this morning. After a few hiccups getting service started, I am pleased with the knowledge and professionalism with Nickolas. I would like Nickolas to be the tech specialist that comes to my home every time.

Report a concern   February 24, 2023 — Rated 10 out of 10 by B.H. Your TruGreen Branch
What do you like about our services?

Always announcing when ahead of date, quick service calls.

Report a concern   February 23, 2023 — Rated 10 out of 10 by L.K. Your TruGreen Branch
What do you like about our services?

Nickolas Kesler did an awesome job explaining the treatment used today and what to expect.

Report a concern   February 22, 2023 — Rated 10 out of 10 by P.D. Your TruGreen Branch
What do you like about our services?

Thank you for getting back to me promptly and helping me with my service.

Report a concern   February 22, 2023 — Rated 10 out of 10 by V.T. Your TruGreen Branch
What do you like about our services?

The lawn care services with recommendations to help maintain your lawn.


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