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Customer Testimonials
Friendly and professional
Friendly and professional
Makes efforts to keep scheduled treatments dates. The Tx area effective
Lawn looks great in summer
Nice and green
If you tell the tech you have a problem they respond
I responded to a survey with a slightly above average rating and within 25 minutes a representative from TRU GREEN called me to find out what the issues were. She immediately scheduled a service tech to come out and address the issue!!
That was an impressive response and resolution. I did not get her name or I would mention it now.
Feed back from service employee
Helping maintain a healthy lawn.
Fernando took the time to review and explain any issues with my lawn, and answered all my questions. He is really good at his profession, and super customer focused. Great job!
Letting me know when service man is coming.
The timeleness of the service schedule is great and the service technicians are very knowledgeble and easy the work with.
Kind and courteous at all times. Consistent with service. My yard looks great
Technicians show up on a regular schedule. They perform the given application and are always willing to explain what is being done and why. The technicians are friendly and knowledgeable.
The treatment, the yard is so much better than before.
So far they are coming out as scheduled. The yard is improving and I hope it will continue to
Our Service Tech Fernando. He was absolutely amazing. Extremely polite and professional. He is the kind of person, we want taking care of our home and lawn.
Fernando was extremely caring and professional and caring. He listened very carefully to any of our concerns. Fernando followed up by explaining the condition of our lawn and what it needed.
Most importantly, he put us at ease making sure we do our part properly so that TrueGreen can successfully take care of us and our lawn.
We are new to the south and the grass here is very different. The home and lawn are new and its been causing a little anxiety making sure everything survives and thrives.
Fernando really put us at ease. Thank you TrueGreen and Fernando.
If there is any way to keep Fernando as our regular tech, please assign him to us. We are so pleased to have him today.
Dustin Phillips answered my wifes' questions professionally and throughly. They both spoke of the Chilli Thrips issue that he applied a remedy for and set-up an additional visit /free follow-up and application to continue positive growth. Dustin was very polite. Super Good Job!
You come when you are supposed to. You stick to a schedule with little variation and my yard looks great.
My lawn was serviced for the first time today.Fernando Bernales was the tech. He was very polite and professional. I would be very happy to have him as my full time tech if possible. Time will yell how my lawn will develop. However I feel were off to a great start. Thank you
The technician who came out this time was extremely knowledgeable, friendly, and eager to spruce up the yard. He pinpointed the problem areas and went right to work. Very impressed.
Very responsive
Summary Pages with follow-up instructions.
Your promptness regarding scheduling. The knowledge of the technicians regarding my grass.
You always respond if we have a problem.
Our service technician is excellent, he advises us everytime on the condition of our lawn on what it needs and how he is going to treat the lawn and which areas need special attention. Hernando does an excellent job, he is very knowledgeable, courteous and professional.
You show up on a regular basis, have friendly and professional technicians, explain in writing what was done and why and are somewhat reasonable on pricing.
They are quick and thorough and make sure the service is done right.
Convenient
Follow up on any problems I have had throughout the years.
I appreciate the professionalism and care given my lawn, trees and shrubs !
Trugreen does the treatment I don’t have to. With this grass they can do a better job.