Customer Testimonials
Steven B is the best. Very conscientious and takes great care of our lawn. Even the neighbors ask who we use!
3/21/2024
Thank you, Chase, Branch# 5762, for your excellent service today. You notice the dollar weeds are now coming into the lawn and would need extra spraying care to rid the weeds and that fertilizer would be used this morning to bring out the dark and rich green of the grass.
The Last name removed
Santino Your Certified Lawn Care Specialist Did a Excellent Job Taking Care Of Our Lawn, He Also Took Time And Explained To My Wife What He Was Treating Or Lawn With And How It Would Help Our Lawn. Santino Thank You For Being So Kind,
Charles B. Conner II
I would like to thank TJ. For his kindness. may God bless him always.
Courteous employees, reasonable price.
Axzavian did not rush he took his time to insure that the entire law was treated ! Branch 5762. Hope we get him every time.
My TruGreen specialist is TJ K.
Technician Tim T just serviced our lawn yesterday. He preformed his job excellently and personally informed me of the status of our grass. Thank you.
We have been a TruGreen customer for many years. I appreciate their customer service and convenience with scheduling services. Everyone I've had the opportunity to speak with and the representatives who provide the service to properties are courteous, responsive and efficient.
Chad L never fail to take care of my shrubs and trees. Thanks for the service.
Ring Door Bell To Speak w/Customer Before Servicing ;-)
T.J. always gives me advise on how much water I need to use on my loan and recommends the solution. He was also very attentive and addressed my complaint regarding the dollar weed as well as the other weeds that pops up on my loan. Thanks T.J. I appreciate your service always.
Professional and expert service
T.J. is a great tech! He listens to all of my concerns and explains everything! I know my yard is in excellent hands!!
Very satisfied.
I like the fact of receiving notification every time that my service will take place and the option that I might have.
I received service on March 14 by Timothy (branch 5162). He did a good job and spent some time going tips in how to take care of my lawn. He seemed very knowledgeable about the information he provided to me. He spent a good time working on my lawn. So far I'm happy with the service.
Your service man `TJ` was outstanding. Rate him a 10. He made sure to take care of the many issues here with my lawn. Thank you
I was very pleasantly surprised to how approachable Edward Olden was when I spoke to him regarding my concerns. He did a very good job spraying around all of my property and taking care of a wasp nest for me :).
I also had a very good report with Charles L. who fertilized my lawn and gave me tips how to help my lawn keep healthy and green.
Thank you both for all you do everyday!
The representative came to my door and introduced himself and explained everything he was going to do. His name was Chase.
customer service
Technicians have been courteous and professional.
Prompt
Courtesy
Efficient
Technician is professional and friendly. Axzavian was my tech today. Very friendly and professional and respectful of my property
Your company seems very professional and well organized.
Service technicians are very courteous and explain what they will be doing.
Consistency of care and details.
My grass is green, it's growing, and there are not many weeds at all. So I guess that's what good is supposed to look like. There is no one around to really compare to. So everything is good for now. However, these surveys really bug me are becoming a pain. I really don't think each individual customer should have to stroke a companies ego every time a transaction occurs. Obviously it's nice to hear when something goes well, but micromanaging customers satisfactions by making them have to login and fill out a survey every time is not going make your customer service better. It might balance out the reports of neg vs. pos. as most only call when there is a problem, but it won't make it better. Better products, better training, better equipment, better hiring standards, better budgeting, better spending practices, these will insure you won't need surveys. Other wise these surveys are to just monitor how things are going while companies take away and give less, while checking the waters to make sure the ship will still float. If you really want to make us happy, stop asking us if we're happy every time we interact, and start having some self confidence and self worth, it's not like your working from your basement at home.
Your services work to keep our lawn fertilized and insect free.
The technicians are on schedule, courteous and do a good job.
Other services are offered throughout the year if the need presents itself.
Our lawn is healthy.
they let me know when they are coming to do the lawn care. the yard looks good and thy tell me if I need to do something.
Had my lawn serviced 3/21/2024 by Charles L from branch 5762. He listened to my concerns. This is imperative for excellent customer service. He did a good job and I am looking forward to the weeds dying.