based on 227 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I think Sylvan and its staff do an excellent job! Needs are personalized and I feel everyone truly cares about my daughter. Thank you!
A better way to show the progress of the student. Conferences are nice, but day to day progress would show me that the time and money is not being wasted.
Professional and responsive to my son's needs; I think the whole staff has done an excellent job of helping my son navigate through a few areas of weakness
Everything
There were a few minor issue I had logging into the website and my step son had some issues too. Also, he missed two classes and the only option to make up the work was for his to do two 1 on 1 sessions at an additional cost. I think the 1 on 1 sessions should have been offered at a discounted cost (maybe 50%). Given that it's summer, you would expect that kids will miss some sessions.
Everyone is very professional and helpful.
To increase the intensity of learning, to teach children advanced math and science to prepare them for the competitive tests.
helpful learning math
I like the fact that my child is able to get that one-on-one assistance that she requires to meet her specific needs. It has been a little over a month since she has started at Sylvan and it's great to hear her say that she has learned something new that helps her understand everyday that she attends. Great job Sylvan!!!
Good teacher to pupil ratio. The structure keeps our grand-daughter's interest in learning. She is showing improvement.
You really do care about helping the kids.
My son struggles with math so much that it upsets him and then he does not want to even try.
You make it enjoyable for my son to want to come.
Customized
The homework help is wonderful.
Very high quality of learning experience with timely feedback on students progress. Flexibility of working around kids and parents hectic schedules is greatly appreciated.
very accommodating with schedules
some of the kindest people I've met are employed there
my daughters are excelling because of the support
My daughter really enjoys going to Sylvan she is now excited to learn. I like that it is individualized.
Your professional take and sincerity toward teaching. You are helping our grandson come to grips with lacking math skills, all without embarrassing him and growing his confidence. Thank you,
The friendly people and great service!
I love how they make learning fun. My daughter loves going to her classes.
The only thing is your prices are so high and you really don't offer a discount.
Welcoming ☺️ the staff is doing a wonderful job helping my child build his confidence with school again
I would appreciate the opportunity to speak directly with my child's teacher.
The lessons seems to work especially for my daughter. My son seems to be a slower learner but he is learning.
Flexibility in changing schedules and keep us up to date on the progress of our daughters learning
The staff. My son has not always been very open to learning, or help of any kind and he enjoys attending his sessions at Sylvan.
convenience and working one on one
SAT and ACT Prep Courses are taught by a dedicated staff who are trying very hard to stay ahead of the testing changes of the College Board.
Sylvan needs to offer more discounts to their long-term customers. At ~$50/hour, it becomes very cost prohibitive to continue the service when your child is trying to meet 2 - 4 hours per week, e.g. $100-$200/week. Investing in a child's education is the best investment someone can make; however, it has to be reasonable. At $50/hour, it is more expensive than college credit hours.