Sylvan of Richmond
#120-8171 Cook Road
Richmond
British Columbia V6Y 3T8
Canada

Customer Testimonials

Report a concern   February 19, 2018 — Rated 10 out of 10 by C.C. Sylvan of Richmond

Great teachers!

Report a concern   November 13, 2017 — Rated 10 out of 10 by C.S. Sylvan of Richmond

Richmond Sylvan have a very supportive and helpful staff who understand the help our children needed. Our kids enjoyed going and became more confident with the courses and their grades improved from D's to B's.

Report a concern   October 22, 2017 — Rated 10 out of 10 by K.D. Sylvan of Richmond

I like the program. I like that it's tailored individually. I like that my concerns were looked after. I like that my child is getting the best care, based on his learning abilities and capacities.

Report a concern   October 12, 2017 — Rated 10 out of 10 by Y.L. Sylvan of Richmond

First name removed lin

Report a concern   October 4, 2017 — Rated 10 out of 10 by E.S. Sylvan of Richmond

We are getting good advice from Brandon for my son who is entering post secondary and his gradual improvement in Math with AJ.

Report a concern   September 25, 2017 — Rated 9 out of 10 by V.M. Sylvan of Richmond

I really appreciate the freedom for my teens to meet and choose their tutors, and the update of their progress from time to time.

Report a concern   September 14, 2017 — Rated 10 out of 10 by M.C. Sylvan of Richmond

The programs are great and schedules are flexible. The staff here are passionate about their job, I would recommend them to all my friends.

Report a concern   September 11, 2017 — Rated 10 out of 10 by D.E. Sylvan of Richmond

Awesome staff, friendly atmosphere and very accommodating.

Report a concern   June 12, 2017 — Rated 10 out of 10 by J.T. Sylvan of Richmond
What do you like about our services?

superb customer service
open and friendly staff
very organized, punctual (my child works the entire hour; no messing around, playing etc)
feedback
a safe and kind atmosphere
Overall I am really impressed.

Report a concern   May 23, 2017 — Rated 9 out of 10 by E.J.Y. Sylvan of Richmond
What do you like about our services?

Monthly meeting to update my child's progress and challenges.

Report a concern   April 1, 2017 — Rated 10 out of 10 by D.P. Sylvan of Richmond
What do you like about our services?

The coordinator was friendly and very capable. She was able to meet our needs, even at short notice. The teacher is great. My daughter really enjoys her time with him.

Report a concern   March 2, 2017 — Rated 10 out of 10 by A.C. Sylvan of Richmond
What do you like about our services?

Good communication with parents

Report a concern   February 8, 2017 — Rated 10 out of 10 by A.R. Sylvan of Richmond
What do you like about our services?

The results

Report a concern   November 2, 2016 — Rated 9 out of 10 by C.C. Sylvan of Richmond
What do you like about our services?

professional

Report a concern   October 19, 2016 — Rated 10 out of 10 by E.W. Sylvan of Richmond
What do you like about our services?

Focus on each child's individual level, step by step improvement plans...

Report a concern   October 9, 2016 — Rated 10 out of 10 by L.Y. Sylvan of Richmond
What do you like about our services?

meet individual need

Report a concern   October 9, 2016 — Rated 10 out of 10 by C.T. Sylvan of Richmond
What do you like about our services?

You provide effective quality learning supplement to children.

Report a concern   September 30, 2016 — Rated 9 out of 10 by L.C. Sylvan of Richmond
What do you like about our services?

Flexibility, professionalism, willingness to listen.
Happy environment!

Report a concern   September 10, 2016 — Rated 10 out of 10 by S.X. Sylvan of Richmond
What do you like about our services?

PROFESSIONAL,SYSTEMATIC,RISPOSIBLE.

Report a concern   August 11, 2016 — Rated 9 out of 10 by K.B. Sylvan of Richmond
What do you like about our services?

Everyone is friendly and the program seems to be working well for our son.

Report a concern   May 22, 2016 — Rated 9 out of 10 by M.L. Sylvan of Richmond
What do you like about our services?

It is more of a one on one mentoring that it focuses on the needs of my grandson.

Report a concern   May 2, 2016 — Rated 10 out of 10 by C.G. Sylvan of Richmond
What do you like about our services?

Communication is great and Lilly loves her teacher.

Report a concern   March 1, 2016 — Rated 10 out of 10 by D.E. Sylvan of Richmond
What do you like about our services?

All the staff are friendly and nice.

Report a concern   February 13, 2016 — Rated 10 out of 10 by T.G.W. Sylvan of Richmond
What do you like about our services?

Great teachers friendly parent meetings

Report a concern   February 8, 2016 — Rated 10 out of 10 by L.C. Sylvan of Richmond
What do you like about our services?

No homework

Report a concern   November 21, 2015 — Rated 9 out of 10 by Z.T. Sylvan of Richmond
What do you like about our services?

well-managed, knowledgeable teacher, happy learning.

Report a concern   October 21, 2015 — Rated 10 out of 10 by J.M. Sylvan of Richmond
What do you like about our services?

My children enjoy the one on one attention and the staff are very patient and friendly. The use of computers and tablets makes it fun and interactive for my children's education.

Report a concern   October 20, 2015 — Rated 9 out of 10 by S.C.D.G. Sylvan of Richmond
What do you like about our services?

Courtesy, Professionalism, and Prompt response.
as well as Location

Report a concern   October 19, 2015 — Rated 9 out of 10 by Malcolm & Margaret Leong Sylvan of Richmond
What do you like about our services?

Love the fact that lessons are customized to the specific needs of our daughter and the that the staff at Sylvan actually listen to the parents and understand what are their concerns.

Additionally, the staff ask lots of questions of our daughter to a) understand what she is having difficulty with, b) confirm that those challenges are the same as the parents, c) test to confirm where our daughter is in her grade and in comparison to her peers, and d) customize her lessons to addressing both our daughter's concerns and well as ours.

Our daughter's progress is checked, confirmed, and then demonstrated to us at monthly parent meetings.

After only enrolling our daughter in sylvan for 2 months, we do notice that progress in being made.

If other parents are considering Sylvan, the only advice I would give is not to expect miracles of Sylvan. Be reasonable in your expectations, allow the staff to do their jobs and slowly over time, progress and improvements will start to show up in your child((ren)'s progress.

Report a concern   October 3, 2015 — Rated 9 out of 10 by S.A. Sylvan of Richmond
What do you like about our services?

Feedback from instructor
Ability to change learning subject depending on the demands/ needs


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