Everything was great! From the time I arrived until I left, I was very happy with the way I was treated. The receptionist was very cordial and friendly.
The masseuse gave me a wonderful massage and worked out all my tight areas.
Everyone was very friendly. The women who massaged me was friendly and did a great job. If I could afford it I’d definitely go back more often and request her!
Elements Ridgefield provides an exceptional experience. When you walk in, you are greeted by Jesse, who always has a smile on her face and is so happy to help you. Scheduling appointments is quick and easy, and the reminders by text and email are very helpful. The massage staff is excellent, and my primary masseuse is Tania, who thoughtfully asks if there are focus areas she should work on before starting the massage. She then exceptionally applies her trade, applying the perfect pressure (although she asks whether you want more or less), and manages her time to complete the massage in the allotted time.
The process to book an appointment was OK, though I didn't get the new client paperwork ahead of time due to some technical issue. Wasn't really a big deal, I was able to arrive early before my appointment and complete it. I also asked for some additional services at check in which were not communicated to the massage therapist. All that aside, check-in was fast, I was greeted by name, the massage was excellent and customized to my preferences. The facility is clean, well repaired, and easy to access. Good experience overall!