Member Testimonials

it is big spacious and has big pools!

I only come for pickleball. But they keep changing the schedules and the intermediate players like myself are getting less and less time to play with the beginners.
We lost Wednesdays to basketball. Last month there were 35 slots for basketball and only 16 for pickleball.
I have not checked this month’s schedule.
I did write up 2 complaints a few months ago and received NO response.
Other than that my beginner friends call me to play at the 6:45 AM with them because not many beginners sign up. When the intermediates were included we have no issues for playets

There are many classes for every level of expertise available. All of the instructors I’ve had have been enthusiastic and kind.

The ease and follow of the summer camp was Great . This was my children's first time at the location for camp they had great experience. We will be back again next summer.

Every activity I have tried has been enjoyable mainly thanks to the kind leaders.

The wide variety of classes and optional activities.

Pickleball was friendly

You have terrific equipment and everything that I need. Also a very pleasant and friendly staff

I love the pickleball and the lap pool. However, I think the registration for pickleball is unfair since the same people get on the list every time and there is no room for others. It's not a fair system. Also we should have pickleball lessons at the ymca. Also not fair is that a pickleball player cannot be graded at the West Chester branch. I am 76 and don't drive much. It's asking too much to make a senior drive to another YMCA to get upgraded to intermediate.

We love the E gym. It has made working out very easy. Also, the outdoor pool is just lovely.

Professional and friendly instructors!

Excellent facility; friendly and clean!

I like all of the instructor led classes that I take. The instructors are knowledgeable & friendly.

Like the fact that they include all ages, keep up the good work😊

Wide variety of activities for all ages. It has been more crowded and hard to enter certain classes 48 hours ahead. Perhaps due to the increase in membership of late.
Coffee chats great, but we need more chairs stacked out there in case of larger groups.
I would like to see some more activities involving some community actions and posting of local area events if possible.
Also, some swimming classes in the early afternoon would alleviate the wait list in the morning.
In general, great work. Many thanks. Great staff!!

Facility keeps up with updated equipment, very clean facility.
Have joined programs but looks like variety of offerings

All the activities that are available.

I like fit lite would like another class from 9 to 10

Excellent programs for the elderly.

I use the y for body pump and yoga. The instructors are very good. I do not care for the Les Mills equipment, cumbersome and difficult to release.

I love the general sense of community at the Y.

Being able to socialize

I like the variety of classes and times. Most of the instructors are quite good. The Y has a friendly vibe, which is appreciated. Very welcoming.

Variety and times.

10 lane pool

I was visiting in the area and wanted a gym that accepted Silver Sneakers and you were the closest! I was very impressed with all you offer at your facility. Bicycling is my go to cardio exercise and I loved being able to bike while watching scenery on the screen, something I don’t have on machines at home! You folks have it all! I will definitely use your gym again when I am in the area🤗

Tai Chi is offered.

Just joined but impressed with staff and options

Warm kids pool! This should be a standard for every indoor pool! Warmer water! It is very hard for the kids having cold water

Clean facility
Friendly employees
Schedules & info available online

pickleball is a lot fun and very exciting and the new weight machines are great.